O5_TRD_tC
01-15-2008, 06:22 AM
My experience today at Hayward Toyota/Scion.
I had a scheduled appointment at 12:40PM to have my rear hatch shocks replaced under warranty. When I arrived a young guy first approach me and then took off to help another customer when I was there first. *wtf?* Anyways he comes back after another associate told him I was first.
So I tell him my rear hatch are blown and actually show him too. I open up the hatch 1/4 of the way no budge, 1/2 way no budge, 3/4 okay the hatch slow starts to open.
He agrees the shocks are blown and the parts will have to be ordered and tells me I have to leave my car at the dealership for 3-4 hours.
I knew that the parts will have to be ordered but I dont see why at that moment I had to leave my car at the dealership for 3-4 hours, so asked the kid explain himself.
He told me that a Certified Toyota Technician has to inspect the part to see if the part is defective.
I then asked him nicely if he could just quickly grab a tech. to confirm the shocks were blown and that I insisted it wont take 3-4 hours b/c it only took us 40 seconds to diagnose the problem was the blown shocks.
He replies saying that I must leave my car here for 3-4 hours b/c the techs are busy.
I told him fine but I actually wanted to go speak with his manager. While waiting inside for the manager he comes into the room and says "Sir it will take us a couple of hours just to do the paper work." He was ignored by now, obviously he is making ____ up and I wouldn't wait a couple of hours just to do paper work and I could sense a fear in his voice, as if he did something wrong.
Long story short I showed the manager my hatch. And told him his associate is ridiculous. He told me to get the parts order under warranty within 5 mins of talking with him. And he wanted to know who it was who told me to wait 3-4 hours.
Afterwards talking to my friend. He tells me that jerkoff probably wanted to joyride my car. It all makes sense to me now.
Cliffs:
-Scheduled an appointment at hayward toyota to have my rear hatch shocked replaced
-The retard associate told me I must leave my car there for 3-4 hours to have inspected by a tech
-Talked to manager the retard got scared
-Shocks were ordered after briefly talking to the manager
- My friend suggested that he wanted to joyride my car. :tap:
DONT GO TO HAYWARD TOYOTA/SCION :no:
I had a scheduled appointment at 12:40PM to have my rear hatch shocks replaced under warranty. When I arrived a young guy first approach me and then took off to help another customer when I was there first. *wtf?* Anyways he comes back after another associate told him I was first.
So I tell him my rear hatch are blown and actually show him too. I open up the hatch 1/4 of the way no budge, 1/2 way no budge, 3/4 okay the hatch slow starts to open.
He agrees the shocks are blown and the parts will have to be ordered and tells me I have to leave my car at the dealership for 3-4 hours.
I knew that the parts will have to be ordered but I dont see why at that moment I had to leave my car at the dealership for 3-4 hours, so asked the kid explain himself.
He told me that a Certified Toyota Technician has to inspect the part to see if the part is defective.
I then asked him nicely if he could just quickly grab a tech. to confirm the shocks were blown and that I insisted it wont take 3-4 hours b/c it only took us 40 seconds to diagnose the problem was the blown shocks.
He replies saying that I must leave my car here for 3-4 hours b/c the techs are busy.
I told him fine but I actually wanted to go speak with his manager. While waiting inside for the manager he comes into the room and says "Sir it will take us a couple of hours just to do the paper work." He was ignored by now, obviously he is making ____ up and I wouldn't wait a couple of hours just to do paper work and I could sense a fear in his voice, as if he did something wrong.
Long story short I showed the manager my hatch. And told him his associate is ridiculous. He told me to get the parts order under warranty within 5 mins of talking with him. And he wanted to know who it was who told me to wait 3-4 hours.
Afterwards talking to my friend. He tells me that jerkoff probably wanted to joyride my car. It all makes sense to me now.
Cliffs:
-Scheduled an appointment at hayward toyota to have my rear hatch shocked replaced
-The retard associate told me I must leave my car there for 3-4 hours to have inspected by a tech
-Talked to manager the retard got scared
-Shocks were ordered after briefly talking to the manager
- My friend suggested that he wanted to joyride my car. :tap:
DONT GO TO HAYWARD TOYOTA/SCION :no: