O.K. folks here’s the short, simple, and concise update as to what exactly is going on in regards to the happenings around the Scion United event:

Some of the valets contracted by Beyond Marketing Group were less than careful with the cars and in some reported cases, downright malicious. Some people had items stolen from inside of their car, ranging from loose change to personal items, as well as spilt drinks inside and electronics toyed with. Exterior damage ranged from scratches, dust from open windows and dirt driving, to the extreme of having the car un-drivable due to mechanical issues. It’s basically all the crap that would ____ off any enthusiast whether their car was stock or not.

Many of you were watching the thread that existed in the Pacific South forums, I myself and many of the other Mods had the chance to read it as well. The post stood overnight until the next morning when one of us pushed the wrong button, and the entire thread ended up vanishing. We’re working to get the post resurrected. Being all owners ourselves, there was no intentional deletion of the thread, heck some of us were there at the event too and witnessed our own cars being treated less than we would have liked. Troy and Darren as well as the rest of us are all doing to best we can to get that post back from the database, patience please, we are working on it.

Another issue that has arisen is the issue of the room charges, as of right now we don’t know if this was specific to one hotel or group, but do go and check the credit card you used to check into the hotel. Beyond Marketing is addressing that issue at this time as well.

What we do know is that Beyond has started calling the parties that filed claims on damage done to their vehicles, please be patient as they have to call at least a few people and get as much information as possible.

We’ve made attempts to contact Beyond Marketing or at least someone they’re affiliated with to give us some form of statement as to what’s being resolved and to perhaps clear up all of the rumors that have been intertwined with the facts. We’re still awaiting reply.

Basically, let’s all keep our heads about us and focus on getting things resolved. We’re not here to discount anyone’s experience or to cover up anything, because frankly that’s not possible. Bad things did happen and we’re here to help in as much as our limited capacity allows us to. If anything I’d like to think of these forums as our own unique support group in times like these.

Excellent info Ryan. Now did it take you this long to type it up because you just now are sober? j/k

I got a call from Melissa from beyond Marketing today about my claim. Basically what I have to do first, is to get an estimate on the damage and from there fax the estimate to her and things should get resolved. Didn't ask too many questions but it looks like they're taking responsibility and making things right. I only had a few rock chips on the front bumper, nothing too major but something that definitely happened over there after I dropped off my car. Shouldn't be too hard to get that fixed. For everyone else that had much more major damage done to their cars, hold tight, you either already got a call or you should in the next day or so. Hopefully everyone gets their cars fixed right.

Great info for sure .

I got my call From Melissa as well and have already emailed her the estimate , said they should be calling back in 24 hours , so it sounds like there going to take care of this ASAP .

I did ask her a few questions , but she declined to answer most , just said it would be taken care of ..


My estimate with rental car for the week while repairs are being done was just under $1900.00 .

Good luck to everyone ..

Great info for sure .

I got my call From Melissa as well and have already emailed her the estimate , said they should be calling back in 24 hours , so it sounds like there going to take care of this ASAP .

I did ask her a few questions , but she declined to answer most , just said it would be taken care of ..


My estimate with rental car for the week while repairs are being done was just under $1900.00 .

Good luck to everyone ..Out of curiosity, did you go to Toyota for the estimate or a body shop?

melissa called me and i emailed her the repair estimate i got from the dealership. so, they are working on it.

only $4200 in parts and labor! not including a rental.

:tap:

I went to a body shop , my local Toyota dealer sublets so i just went to the source .

Where are good places to get an estimate? Dealerships maybe? Or just auto collision/paint shops? I need to get an estimate to them too.

I got the call at around 3pm when i was at the dentist, lol. I told the assistant "hold up" lol.

I just know Im not going Maaco this time around for repair.

I vote another event of this caliber... HAWAII

Glad to hear that these problems are being taken cared of right away.

I think it is insane what has happened. I am glad it seems that everyone appears to be getting at least some type of response out of that company. I hope that it all works out.

Jolly Good ol Ryan Chap!

I got a call from Melissa from beyond Marketing today about my claim. Basically what I have to do first, is to get an estimate on the damage and from there fax the estimate to her and things should get resolved. Didn't ask too many questions but it looks like they're taking responsibility and making things right. I only had a few rock chips on the front bumper, nothing too major but something that definitely happened over there after I dropped off my car. Shouldn't be too hard to get that fixed. For everyone else that had much more major damage done to their cars, hold tight, you either already got a call or you should in the next day or so. Hopefully everyone gets their cars fixed right.

So wait. You filed a claim form over a few rock chips on the front bumper? I think I got the same rock chips on my huge spirits kit and didn't even look at the claim form. I grabbed two waters and drove home with my two rocks chips and blue tapped the rest.

:bow: I got a call back today from BMG letting me know they received my estimate and was working on it . :bow: seems there staying on top of this :clap:

yeah i talked to marcus yesterday and he asked me to get an estimate on my cracked windshield.

i also went to my dealer's body shop and had an estimate drawn up... it's just under $300 for an aftermarket windshield (the oem windshield is over 8 bills!)

fortunately, i already was rolling with an aftermarket windshield, so that's the way i'll do it again

if any of you are still waiting for a call back, pm me for marcus's number if you don't already have it

i got a call from melissa as well and just got my estimate over to them, just over $3k with a rental for 10 days. hope i hear good tomorrow from them.

I thought her name was Alica... hell I hope it was... anyways, she gave me a call tuesday. I got the pictures and estimate done on wed's. They said tuesday I should have a check. Pretty quick and painless. Let's see what happens.


Yea, lots of crap hit the fan, but if I could do it all over again, I would still go to United. Scion, you guys rock!

I was showing a non-scion friend all this stuff and he was like... "wtf? Is Scion some kind of Cult? I'm jealous!"

I thought her name was Alica... hell I hope it was... anyways, she gave me a call tuesday. I got the pictures and estimate done on wed's. They said tuesday I should have a check. Pretty quick and painless. Let's see what happens.


Yea, lots of crap hit the fan, but if I could do it all over again, I would still go to United. Scion, you guys rock!

I was showing a non-scion friend all this stuff and he was like... "wtf? Is Scion some kind of Cult? I'm jealous!"

I got a call from Alicia wednesday, and forwarded her my estimate via email....just waiting for a call back as she said I would pertaining to the check for repairs.

I got a call from Melissa from beyond Marketing today about my claim. Basically what I have to do first, is to get an estimate on the damage and from there fax the estimate to her and things should get resolved. Didn't ask too many questions but it looks like they're taking responsibility and making things right. I only had a few rock chips on the front bumper, nothing too major but something that definitely happened over there after I dropped off my car. Shouldn't be too hard to get that fixed. For everyone else that had much more major damage done to their cars, hold tight, you either already got a call or you should in the next day or so. Hopefully everyone gets their cars fixed right.

So wait. You filed a claim form over a few rock chips on the front bumper? I think I got the same rock chips on my huge spirits kit and didn't even look at the claim form. I grabbed two waters and drove home with my two rocks chips and blue tapped the rest.Correct Sir. I was going to just shrug it off because I ddin't feel like waiting but they insisted for me to file a claim.

me too, got a call from them on tuesday, faxed over the estimate on weds, just waiting now. just a little over a grand to fix mine, no parts all paint work.... good luck to all...

I vote another event of this caliber... HAWAII

I'd rather not put my XB on a boat to Hawaii, then knowing my luck, have the boat sink in the middle of the pacific........

I was showing a non-scion friend all this stuff and he was like... "wtf? Is Scion some kind of Cult? I'm jealous!"

Tell him to read up on cults :) Scion took care of us.... not the other way around.

anyways I could have made a few claims if I really wanted to. However I was too tired from the long bus wait and too grateful for my mini vacation from Scion.

It might have taken a bit to get everything in gear to clean up this mess but it looks like everything is being handled very well and with Scion sending out gift cards for $100 to people it shows that they still do care and we can ALWAYS rely on Scion to take care of their customers.

Has anyone heard what's going on with those gift cards and if they're only being sent out to those that filed claims?

I vote another event of this caliber... HAWAII

I'd rather not put my XB on a boat to Hawaii, then knowing my luck, have the boat sink in the middle of the pacific........


Aww... come on James! We'll get stranded on an island, and it will be like an episode of "Lost" except with a bunch of Scions! :rofl: :rofl: :rofl:

It might have taken a bit to get everything in gear to clean up this mess but it looks like everything is being handled very well and with Scion sending out gift cards for $100 to people it shows that they still do care and we can ALWAYS rely on Scion to take care of their customers.

Has anyone heard what's going on with those gift cards and if they're only being sent out to those that filed claims?


i filed a claim and no sign of a gift card or apology letter :tap:

I filed a claim, my check for the damage came today and yesterday I received my $100 gift card with an apology letter. All of that was way more than I expected, I just wanted my dent removed. I appreciate BMG and Scion for always taking care of the owners.

yeah i got a phone call yesterday to confirm my addy, the chick was from scion and said they were mailing an apology and a gift card....

way more than i expected for sure, wonder what the gift card is for?

I got my Damage release today from BMG for the damages , will be faxing it in Thursday A.M .

:bow: Props for sure to Scion and BMG for doing the right thing :clap:

This just confirms how much Scion stands behind it's owners , once again :clap:


The gift gard is just showing good faith from Jack Hollis $100.00 have dinner and a drink and be assured we will be taken care of ..

Got my release today also. Props to Scion for looking after us and handling things quickly.

Second good News !!! The XD is out of the shop and home. YEAHHH! Now to work on getting to cosmetic damages fixed.

Crap, I need to find a shop to get an estimate from. How'd you guys find your shops?

i went to the dealership's collision center/

:bow: I received my settlement check From BMG today :bow:

got mine as well.

Crap, I need to find a shop to get an estimate from. How'd you guys find your shops?

I just went to Ross. He does good work and is cheaper then most body shops. I don't want scion to be charged to much. They definitely hook us up and don't want to take advantage of them.

Crap, I need to find a shop to get an estimate from. How'd you guys find your shops?

I just went to Ross. He does good work and is cheaper then most body shops. I don't want scion to be charged to much. They definitely hook us up and don't want to take advantage of them.

:clap: :clap: :clap: :clap: :clap: :clap: :clap: :clap: :clap: :clap: :clap: :clap: :clap: :clap: :clap: :clap: :clap: :clap: :clap: :clap: :clap: :clap: :clap: :clap:

screw that, i want it done right just as i had it when i gave it to them. i spent 5k to get my car to look like that in the first place from a dealership, little over 3k to redo the most of it @ a dealership sounds right to me.

screw that, i want it done right just as i had it when i gave it to them. i spent 5k to get my car to look like that in the first place from a dealership, little over 3k to redo the most of it @ a dealership sounds right to me.

If it was major damage then I would be ____ed and gone to the dealer too. But mine is just paint chips and scratches. Paint is paint and Ross is an excellent painter. Why get chared twice the amount at a dealer when he can do the same job for less. It's just my opinion, but I don't want to send Scion this huge bill when they already covered this big tab from United and all the other cool events. Scion FTW. :bow: :clap: :bow: