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My TRD rear sway bar broke at the seam? Now what?

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Old Jul 28, 2009 | 08:35 PM
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Default My TRD rear sway bar broke at the seam? Now what?

Is this covered under warranty if I bought it used from another member? WTH? It's TRD?! Doesn't TRD and Ivan Stewart have like a gabillion racing trophies and the TRD sway bar breaks on a family driven XB???
Old Jul 28, 2009 | 09:01 PM
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WOW!! this is the second rear sway by TRD that i've heard of breaking now.. this scares me because i was planning on picking this up in the future but now i'm second guessing it's build quailty. any pics??
Old Jul 28, 2009 | 09:09 PM
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Mighty Putty!!!! FTMFW
Old Jul 28, 2009 | 09:58 PM
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The rear sway was redesigned earlier this year. IIRC, the part has a 12 month warranty. However, since it was redesigned, I would think it would be covered under warranty.
Old Jul 29, 2009 | 01:00 AM
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get a new one mine broke .i got a new one
Old Jul 29, 2009 | 01:12 AM
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Originally Posted by mnscionxb
get a new one mine broke .i got a new one

They must be made by hotchkiss. They were using seamed tubing and they were splitting at the seam. Had the same thing happen with a Matrix bar. THey sent a replacement. That is what happens when you dont use the more expensive seamless tubing.
Old Jul 29, 2009 | 01:25 AM
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Heard of quite a few bars breaking... The new TRD bar fixes this issue.

I waited for the redesign to come out and glad I did! No issues so far.
Old Jul 29, 2009 | 03:50 AM
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Did you guys just go to the dealer for a replacement? Do they check for receipts, 12 month warranty, or if it was dealer installed?
Old Jul 29, 2009 | 04:06 AM
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Originally Posted by beandip007
Mighty Putty!!!! FTMFW

That stuff won't work. Remember your chair? Should be green to brown technology.
Old Jul 29, 2009 | 04:13 AM
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yes, you need a receipt of sales receipt for the trd sway bar. for it to be warrantied. otherwise they have no idea when that sway bar was sold, installed, or what. for all they know, you knicked that rear sway bar off a wrecked xb, and now want toyota to replace it for free. they don't know, and chances are they won't take you at your word.

if you had bought the sway bar new, it would be covered under a 1 year, 12k mile parts warranty that trd parts come with, and if it was installed by the dealership, it would join the 3 year/36k mile bumper to bumper warranty.

these are the advantages you forfeited by buying a used sway bar versus buying it used.
Old Jul 29, 2009 | 05:57 AM
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Originally Posted by draxcaliber
yes, you need a receipt of sales receipt for the trd sway bar. for it to be warrantied. otherwise they have no idea when that sway bar was sold, installed, or what. for all they know, you knicked that rear sway bar off a wrecked xb, and now want toyota to replace it for free. they don't know, and chances are they won't take you at your word.

if you had bought the sway bar new, it would be covered under a 1 year, 12k mile parts warranty that trd parts come with, and if it was installed by the dealership, it would join the 3 year/36k mile bumper to bumper warranty.

these are the advantages you forfeited by buying a used sway bar versus buying it used.
Wow, it actually sounds like you believe the dealerships BS. You are right on one thing tho, they probably will not cover it under warranty. I just cannot believe a TRD sway bar broke from normal everyday driving. I understand they redesigned the bar, but again, this is TRD we are talking about and not Tanabe.
Old Jul 29, 2009 | 06:45 AM
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Originally Posted by D_Unit
I just cannot believe a TRD sway bar broke from normal everyday driving. I understand they redesigned the bar, but again, this is TRD we are talking about and not Tanabe.
This is kind of funny coming from a guy who has put on two sets of Tanabe springs instead of going with TRD.
Old Jul 29, 2009 | 07:23 AM
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*cough cough*

Hotchkis, FTW. :D
Old Jul 29, 2009 | 08:03 AM
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Originally Posted by beandip007
Mighty Putty!!!! FTMFW
......... R.I.P. ......



I have one on my xB. got the box used with 2700 miles..the rear sway bar came with the car when I got it. I now have just over 20,000 miles and I RIP around corners WAY to fast. I have had no problems......yet.....
Old Jul 29, 2009 | 04:12 PM
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Originally Posted by D_Unit
Wow, it actually sounds like you believe the dealerships BS. You are right on one thing tho, they probably will not cover it under warranty. I just cannot believe a TRD sway bar broke from normal everyday driving. I understand they redesigned the bar, but again, this is TRD we are talking about and not Tanabe.
dude, it isn't BS, it is a simple matter of fact. say you bought a laptop from somebody who originally bought it from best buy, and it breaks, and you go to wal-mart to get it replaced, why should they just go "sure, here you go, brand new one, sorry for the inconvenience!"

anytime you get a defective product that needs to be replaced or repaired, you need a receipt. doesn't matter if it is a TRD sway bar for a toyota vehicle. they need to know that it was purchased new from a licensed seller. you bought it second hand so for all they know it was already damaged or damaged durring shipping and handling between you and the seller.

and remember, the dealership has to follow guidelines laid down by toyota when it comes to making warranty claims, and part of those guidelines probably require an original purchase receipt.
Old Jul 29, 2009 | 05:34 PM
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Originally Posted by CIONIDE
This is kind of funny coming from a guy who has put on two sets of Tanabe springs instead of going with TRD.
HAHA... funny thing was that I really wanted to go all TRD, but we all know the TRD drop is too high and too uneven. You got me on that CIONIDE.

Originally Posted by draxcaliber
dude, it isn't BS, it is a simple matter of fact. say you bought a laptop from somebody who originally bought it from best buy, and it breaks, and you go to wal-mart to get it replaced, why should they just go "sure, here you go, brand new one, sorry for the inconvenience!"

anytime you get a defective product that needs to be replaced or repaired, you need a receipt. doesn't matter if it is a TRD sway bar for a toyota vehicle. they need to know that it was purchased new from a licensed seller. you bought it second hand so for all they know it was already damaged or damaged durring shipping and handling between you and the seller.

and remember, the dealership has to follow guidelines laid down by toyota when it comes to making warranty claims, and part of those guidelines probably require an original purchase receipt.
I hear what you're saying and understand you fully, but you're missing my point. My problem isn't with the return policy for the reasons you stated. My problem is that the TRD sway bar broke from a daily driven XB from a pregnant woman?! Have you seen Ivan Stewart tear up the off road for TRD? TRD is supposed to be an elite brand that is boldly backed up by the factory warranty. In other words, TRD means quality. Regardless if I can't return it or not, I'm just surprised it broke. Yes, it was redesigned, but it's pretty obvious the R&D was lacking when they did the first one.

BTW, some warranties are actually transferable on certain products from electronics to cars... But again, warranty is a comfy feeling you get when you buy a quality product. Would I buy TRD again? Yes. Would I buy the redesigned rear sway bar? Maybe. Which is more important, quality or warranty? Quality.
Old Jul 29, 2009 | 08:55 PM
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Why so serious?

It's only the interwebz.
Old Jul 29, 2009 | 09:22 PM
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mine broke at the weld where it bolts up
Old Jul 30, 2009 | 01:55 AM
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yeah, and i can understand what you mean about TRD meaning quality, that is why many of the parts on my tc are TRD products, but you are complaining about a sway bar that they discontinued and redesigned and re-released, so they made it right for the new buyers, and i suppose anybody who has the old design who rolls in and has a receipt, will get a new one redesigned one.

as for stuff being transferable, yeah, but a paypal receipt from the person you bought it from or whatever isn't going to do. if you had their receipt, sure, transferable i would guess. but again, like any good business, you need documentation, documentation, documentation.
Old Jul 30, 2009 | 05:03 AM
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Originally Posted by xseveredveganx
Why so serious?

It's only the interwebz.
Don't ever... I mean ever... call me serious again Vagina Face!



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