View Full Version : I cant believe my installer did this!!!


CELL
04-11-2005, 05:16 PM
I had my system installed this weekend.
HU, Amp, Sub, 2-way componets and 2-way coaxials. Sounds good, BUT...
I took my tC in for an oil change this morning and when they called when it was ready, they told me the tech found a problem that needs addressed ASAP...whoever installed my amp actually drilled a hole thru the floorboard by the left front wheel, and then back up into the interior to run the power cord for the amp. So now I got this cord just lating on rough jagged edges where they drilled, which it wont be long until it cuts thru and well....id hate to imagine what would happen. I called the installer about it and he tells me thats the only way it could be done because of the firewall. I told the tech and he looked at me funny and showed me the wire harness which they couldve easily used.
So now I have to take it their after work to have them rewire it. I imagine theyre going to try and double talk me so that they dont admit being wrong.
Has anyone else used the wire harness to run their amp? Just in case they try and tell me its not possible.
Not only that, theyre going to have to patch up that hole.
Until then, i kinda jammed eletrical tape in their around the wire to get it off those jagged edges.
What a pain in the butt :tap:

mandos
04-11-2005, 05:19 PM
THAT IS BS!!!!

There's a bundle of wires that come in straight behind your steering wheel. You can cut through the rubber, VERY CAREFULLY, and run your wire through there. I've got 0AWG coming into my car through there, it's perfectly feasible.

This is why I am my own installer.

CELL
04-11-2005, 05:22 PM
THAT IS BS!!!!

There's a bundle of wires that come in straight behind your steering wheel. You can cut through the rubber, VERY CAREFULLY, and run your wire through there. I've got 0AWG coming into my car through there, it's perfectly feasible.

This is why I am my own installer.
Thats the wire harness right?

THE_DON
04-11-2005, 05:28 PM
WTF???

Give us all the name of this place so that we NEVER take our cars there!!! That's the worst install I've ever heard!

:nope:

-THE DON

English
04-11-2005, 05:31 PM
Yeah, the wiring harness for the dash stuff etc, there are multiple places on the Tc to run the wire through, I ran mine through the grommet on the passenger side which has all the wires for the ecu, was pretty simple and any decent installer would know how to do this! For them to just drill a hole and not install a grommet is very unprofessional, may I ask where you took your car to get the work done?

CELL
04-11-2005, 05:32 PM
WTF???

Give us all the name of this place so that we NEVER take our cars there!!! That's the worst install I've ever heard!

:nope:

-THE DON
Unless youre planning on coming to PA and getting work done, I doubt youd need it...but im spiteful...ill give it out anyways...hell, I might even call a few moe people about this, such as BBB and maybe the attorney general...yea...i'm relentless.
anyways...the name of the shop is Speed of Sound in Colonial Park, PA.
Heres their website....
www.1speedofsound.com
Have fun

Im also going to post over in the scion northeast section for people to stay away from them.

English
04-11-2005, 05:47 PM
Haha on their website it says "ANYONE can put a stereo in a car, only we can do it like this"

:rofl:

CELL
04-11-2005, 05:59 PM
So besides getting them to rewire this correctly...what else do you think I should do?

jrv2000
04-11-2005, 06:07 PM
if they re -wire it correctly for free, i dont think i would do anything about it. If they dont do this for you, I would file a report with the BBB, and try to have them solve your problem for you.

English
04-11-2005, 06:10 PM
tell everyone you know not to go there

CELL
04-11-2005, 06:15 PM
What about the hole in my floor board? Is it something I need to have patched up?

Tc808
04-11-2005, 06:19 PM
Yup they should definitely fix their crappy wiring. Make sure you tell them to plug the hole they drilled too. The tech is also wrong to suggest that you can use the existing harness to power your amp as most amps require a 2-8 guage wire connected directly to the battery.

Max2k
04-11-2005, 06:34 PM
He was talking about using the harness's pass through to pull a separate wire.

matt_a
04-11-2005, 06:45 PM
There are better places for them to have run the wire. But even if they are too lazy to try and use an existing hole/harness, like English said, they should have at least used a rubber grommet in the hole they drilled! That is a no-brainer basic that any highschool kid should know, not to mention a "professional" installer. :loser:

Tc808
04-11-2005, 06:47 PM
CELL said 'I told the tech and he looked at me funny and showed me the wire harness which they couldve easily used.
So now I have to take it their after work to have them rewire it. I imagine theyre going to try and double talk me so that they dont admit being wrong.
Has anyone else used the wire harness to run their amp?', so it sounds like he was talking about splicing into the existing stereo harness.

English
04-11-2005, 06:50 PM
I think it sounds like the tech showed him where a wiring harness went through the firewall

CELL
04-11-2005, 06:53 PM
yea...what I meant was a wiring harness to run the power cord thru.
The wire itself that I have to use is 4gauge

Shoof
04-11-2005, 07:07 PM
Geez that's pretty stupid of them....

Tc808
04-11-2005, 07:15 PM
yea...what I meant was a wiring harness to run the power cord thru.
The wire itself that I have to use is 4gauge

Okay I got what you are saying now. Sorry I misunderstood what you were trying to say.

George
04-11-2005, 07:36 PM
Sounds like a fairly typical "fly by night" install. It would work OK for a while, but eventually it will fail due to the sharp edge. If you're lucky, it will simply blow a fuse. If you're unlucky, your car will burn to the ground.

If you're planning on having an install done. always look at installations in progress. If you see raw holes, sloppy wiring, Scotchlock connectors, etc., run to the nearest exit.

I've heard of a lot of nighmares relating to installations. Such things as holes drilled in heater cores and holes drilled in fuel tanks (thankfully it was a Diesel) leap to mind. If you can read and follow instructions and use simple tools, it is often better to do the installation yourself. You have plenty of time and aren't under pressure to get on to the next car whose owner is anxiously waiting.

Remember, measure twice, cut once!

LowProMofo
04-11-2005, 07:58 PM
That is crappy man! I don't know how the tC is under the dash or around the firewall, but in the xB there is a hole with wires coming through like someone has already said. That's what I used on mine and I'm not even that good at audio stuff!

r26
04-11-2005, 08:02 PM
i hooked it up myself and used the firewall opening. no problem

mandos
04-11-2005, 09:20 PM
http://www.scionlife.com/gallery/data/500/Power_Wire.JPG

Sorry for the crap picture...kinda hard to stick a camera in there. It's in the red circle, that's the rubber boot, just put a hole in it carefully and stick the wire through.

bBoxed_In
04-11-2005, 09:36 PM
the BBB is a joke. they legally can't do anything. sure, they can report you like a friend's word of mouth "stay away from that business" but they really honestly can't do anything.

first thing, have them fix it for FREE. after, have them show you the work they completed. if they're still being bastards about it and you paid via credit card call your C.C. company and dispute the charges. if in your state it requires you to sign a work order to have ANY service/installation work done to the car and you haven't filled one out or signed one then contact your local attorney general. in this state if someone hasn't filled out and signed a work order the shop legally can't do any work to the car unless this is done. if this hasn't been done then you don't need to pay a dime!

sorry to say it sounds like a shoddy job. they could've at least cleaned up the hole and installed a rubber grommet as least. good installers look for existing holes and if there's no choice they drill with extreme caution.

when dealing with them be nice about it at first. i speak from experience if a person is a complete jerk to me from the get go i won't do all that i can honestly. i'll stick to "company policy" and will stick by the book but if they're nice then i'll do whatever i can. it's human nature like that. if they're really _______s about it even after being nice THEN be a complete JERK. haha.

Marshall
04-11-2005, 09:39 PM
WTH? I sent them an email stating that I've been hearing some negative feedback about them.

totallyboardz
04-11-2005, 09:55 PM
I have to say from dealing with the BBB in the past, it will usually help get your point across. I've dealt with a few businesses (5 total) that I ended up reporting to the BBB. All but 1, which was an internet business, made things right due to my report to the BBB.

But as bBoxed said, start off as nice as you can. Being a business owner, I'm much more likely to do what I can to make things right to someone that isn't being a jerk right of the bat.

reppindaTC
04-11-2005, 10:06 PM
stupid people there.. they are so horriable ive delt with them before i hope they close down for sure

Yellow_Box
04-11-2005, 10:32 PM
It sounds like the 1 and only time I made the mistake of using Jiffy Lube. They broke off my oil pressure gauge connection @ the block fitting and just tried to stick it back in. The guy tells me " the pressure of the new oil caused your line to break off", what a bunch of jerks.............. and as far as my dealings with the BBB goes, they are in the pocket of the companies they represent, got a real white wash.

tcDreamz
04-11-2005, 10:47 PM
it is highly possible considering i fit 4gauge power wire through there , i would beat the ____ out of those 1/2 assers for even drilling a hole into my vehicle without consultation

SuperCrunchyAction
04-12-2005, 12:26 AM
Don't be a girl, go down there and tell them to do it right. If they wont, take them to small claims court.

engifineer
04-12-2005, 12:30 AM
So besides getting them to rewire this correctly...what else do you think I should do?

I am all for making someone fix their mistakes... but with that kind of incompetence I would just cut my losses and do it myself or have someone elso do it.... it will cost more money... but when it comes to big power wires and sharp metal I would not trust them with my car!!!

Scion05BOPxB
04-12-2005, 12:36 AM
I would absolutely FREAK out! That is complete shade tree, back woods SH*T work. NO "installer" could be that STUPID. I would tell EVERYONE I see about the job they did.

CELL
04-12-2005, 01:07 AM
So I took my car back to them tonight. The owner was heated about the work his employees did...atleast he was putting on a good show and blamed it on the new guy who just came from working at circuit city.
They reran the wire and from it looks like, they took it thru the wire harness and cleaned it up. They patched the hole with a glob of black dum dum or w/e the heck its called.
I should take it to an auto body shop and find out how much it would cost to get that hole fixed and present speed of sound witha bill...
Anyways...not only was the installer completely inept on running wires and such...he also doesnt know how to tune the amp/head unit...unfortunately, me either...
Im having a hard time from keeping the lows outta the speakers. Im not sure what to have everything set at so when i crank it...the speakers dont pop.
Anyone have experience with a JL 500/5/Alpine CDA-9851?

Oh, and for the guy who said "dont be a girl..." Trust me...I got no problem getting in someones face about things liek this. I was asking what else BEYOND having them fix the problem, I should do

mandos
04-12-2005, 03:40 PM
If the HU has a built in x-over, set it so that the mids play from around 80Hz up. That should stop the pooping

WarrenSteve
04-12-2005, 05:22 PM
when i eat a lot of cheese.. sometimes that stops the pooping

Harmonic_tC
04-12-2005, 05:23 PM
So I took my car back to them tonight. The owner was heated about the work his employees did...atleast he was putting on a good show and blamed it on the new guy who just came from working at circuit city.
They reran the wire and from it looks like, they took it thru the wire harness and cleaned it up. They patched the hole with a glob of black dum dum or w/e the heck its called.
I should take it to an auto body shop and find out how much it would cost to get that hole fixed and present speed of sound witha bill...
Anyways...not only was the installer completely inept on running wires and such...he also doesnt know how to tune the amp/head unit...unfortunately, me either...
Im having a hard time from keeping the lows outta the speakers. Im not sure what to have everything set at so when i crank it...the speakers dont pop.
Anyone have experience with a JL 500/5/Alpine CDA-9851?

Oh, and for the guy who said "dont be a girl..." Trust me...I got no problem getting in someones face about things liek this. I was asking what else BEYOND having them fix the problem, I should do

The strip caulk or dum dum is not an acceptable fix. i do lots of car installs and know that if it gets warm out it will melt and youll have a hole again. id say that you should tell them that you want it done correctly at thier expense. its not your fault, its theirs.

ScionDad
04-12-2005, 05:30 PM
when i eat a lot of cheese.. sometimes that stops the pooping

:rofl: :rofl: :rofl:

mandos
04-12-2005, 05:43 PM
when i eat a lot of cheese.. sometimes that stops the pooping

LOL...yeah...that does stop the pooping.....

I meant...uh....popping :)

yeah...that's it...

CELL
04-12-2005, 05:56 PM
I didnt say poop, I said pop...didnt I?
Anyways, I thought the same thing as you about the dum-dum, Harmonic. I called them earlier and told them it wasnt an acceptable fix, so the guy I spoke to is going to call his body work guy to see if he can patch it up correctly this weekend, at their cost.
Ill let yall know what comes of this

mandos
04-12-2005, 06:55 PM
I didnt say poop, I said pop...didnt I?
Anyways, I thought the same thing as you about the dum-dum, Harmonic. I called them earlier and told them it wasnt an acceptable fix, so the guy I spoke to is going to call his body work guy to see if he can patch it up correctly this weekend, at their cost.
Ill let yall know what comes of this

Nah, I suggested that you set your x-over to stop the pooping...you said popping....I typed wrong :)

Petem
04-12-2005, 06:59 PM
they could of saved you and themselfs alot of greef.. and you can save yourself alot of greef...

1.. if they drilled thru the firewall.. they should of used a grommet in the hole to take care of any sharp edges.. but seeing as they did not do that and now you have a hole... why not look for a rubber plug at an autopart you can use to plug the hole.. or even at a rec yard,,,, you can see them on some cars where the firewall has predrilled holes from the factory but they plug them up...

think about how much 1.time your going to spend .. 2. time without your car... 3. money even though your going to pass them the bill... why go thru the aggrivation.. and what are you going to do if they say no they are not going to pay for it.. .. be more aggrivated.. !!!

it's not my car, my money nor my time.. so it is up to you.. but since it does not present a real problem to the car... id just plug it..

CELL
04-12-2005, 07:12 PM
This is true. Oh and just for a point of clarity. They didnt drill thru the firewall, they drilled thru the floorborad by the left wheel well.