ZPIracing
09-05-2005, 02:41 AM
I would first like to start off by saying that we have the best customers that any business can have. The emails and AIM telling us to keep our heads up and forget about this entire internet BS truly does help calm the nerves.
ZPIracing was the last company on ScionLife to offer a turbo kit, we posted a preorder offer while the kits were still in development much like every other company offering a major part for a new platform. We do this in part to see how much actual interest is generated for a particular product. The business in return for your patience and waiting for the product to be finished offers a substantial discount. We did project a release date, this was an estimated time of arrival nothing more nothing less. We clearly identified this program to any and all customers who placed orders. We have continued to offer a refund to any customer who is not happy with this process.
We are now the first company to begin shipping kits and yet many of you continue to slander in anyway possible. The question is when will you be happy? Why are you so concerned? We do not understand why actual customers are happy yet non-tC owners continue to post negative threads trying to instigate drama and speculation.
We did not lie or misconstrue anyone, we are shipping kits, we are installing kits, these are the facts. We do not make fake tracking numbers and we do not lie on web forums. The worst that we may do is post anticipated info due to our own excitement about getting kits out. Sorry, we are car enthusiasts before we are business men. If this info turned out to be false there was no fraud intended, only wishful thinking. We have changed the final design of this kit 3-8 times. This causes delays, when our customers that have had the kits for a while tell us of a concern we correct it. The final kit is awesome nothing short of it. We are 100% happy with the product and will continue to offer great products for the tC. We will not continue to defend the integrity of our company and employees any longer. If you are not satisfied with our products or support simply do not purchase our products. We will continually strive for innovative ideas and new items to continue our customer’s projects along as their desire for more power increases.
In short we are here to stay. The haters can continue to bash as they always will. It is much easier to hate than it is to say “hey thanks for the great product” we know this. If you do not like us or the products we offer there are other great companies that offer similar products that will help your project along. We are always here for our customers. Tonight on a Sunday at 10:30 pm is no different. We are continually building on our customer support as we grow into our position in the Scion community. We hope that you who have not had any first hand experience with us will at least make the decision for yourself and not let the misdirection of others chose for you.
We again want to thank our customers and those who have dealt with us even if you did not purchase anything, for standing up for us through this obvious attack on our character by those who would like nothing more than to see us fail, and apparently are dedicated to such a cause.
Again, thanks to those of you who continually support us and our venture into the future of Scion performance.
-Kenny
ZPIracing was the last company on ScionLife to offer a turbo kit, we posted a preorder offer while the kits were still in development much like every other company offering a major part for a new platform. We do this in part to see how much actual interest is generated for a particular product. The business in return for your patience and waiting for the product to be finished offers a substantial discount. We did project a release date, this was an estimated time of arrival nothing more nothing less. We clearly identified this program to any and all customers who placed orders. We have continued to offer a refund to any customer who is not happy with this process.
We are now the first company to begin shipping kits and yet many of you continue to slander in anyway possible. The question is when will you be happy? Why are you so concerned? We do not understand why actual customers are happy yet non-tC owners continue to post negative threads trying to instigate drama and speculation.
We did not lie or misconstrue anyone, we are shipping kits, we are installing kits, these are the facts. We do not make fake tracking numbers and we do not lie on web forums. The worst that we may do is post anticipated info due to our own excitement about getting kits out. Sorry, we are car enthusiasts before we are business men. If this info turned out to be false there was no fraud intended, only wishful thinking. We have changed the final design of this kit 3-8 times. This causes delays, when our customers that have had the kits for a while tell us of a concern we correct it. The final kit is awesome nothing short of it. We are 100% happy with the product and will continue to offer great products for the tC. We will not continue to defend the integrity of our company and employees any longer. If you are not satisfied with our products or support simply do not purchase our products. We will continually strive for innovative ideas and new items to continue our customer’s projects along as their desire for more power increases.
In short we are here to stay. The haters can continue to bash as they always will. It is much easier to hate than it is to say “hey thanks for the great product” we know this. If you do not like us or the products we offer there are other great companies that offer similar products that will help your project along. We are always here for our customers. Tonight on a Sunday at 10:30 pm is no different. We are continually building on our customer support as we grow into our position in the Scion community. We hope that you who have not had any first hand experience with us will at least make the decision for yourself and not let the misdirection of others chose for you.
We again want to thank our customers and those who have dealt with us even if you did not purchase anything, for standing up for us through this obvious attack on our character by those who would like nothing more than to see us fail, and apparently are dedicated to such a cause.
Again, thanks to those of you who continually support us and our venture into the future of Scion performance.
-Kenny