View Full Version : dealer will not install trdsparks supercharger
jwaggz82 12-28-2005, 10:48 PM I spoke with my dealer and he said that he will not install a supercharger bought from trdsparks or mcgeorge. He also stated that they do not own and do not intend on buying the ecu flash. Is there any place in new jersey that would allow me to bring my car in for a supercharger install if I bought it from online? Also - if there is a dealer that would ...what would the install price be? Thanks
zoltiz 12-28-2005, 11:02 PM Just call around till you find one that seems less of a butthole.
In Atlanta area I called at least half a dozen dealers before finding a reasonable quote. I heard numbers from $650 to $1200 just for labor, so shop around. Nobody seemed to mind working with a TRD part bought from another dealer, though.
Come to deihl in york pa. I asked its $400 installed for the TRD supercharger bought anywhere...
only a 2 hour drive-ish
jwaggz82 12-28-2005, 11:36 PM Yea - I would figure that if they were getting the labor fee that they wouldnt mind but they do. Im sure there is a dealer that would not mind so im going to wait. There is 0% chance i would buy the kit from the dealer if its costing me an extra $350.
jwaggz82 12-28-2005, 11:38 PM Come to deihl in york pa. I asked its $400 installed for the TRD supercharger bought anywhere...
only a 2 hour drive-ish
jeze - thats a really really good price. I wonder if they would give me a loaner car so I could drive home. Also - since i got it installed from a toyota dealer ...that would make it covered by any toyota dealer right?
yup, should take a day or 2, they should give a loaner....
SuperWTC 12-28-2005, 11:42 PM I spoke with my dealer and he said that he will not install a supercharger bought from trdsparks or mcgeorge. He also stated that they do not own and do not intend on buying the ecu flash. Is there any place in new jersey that would allow me to bring my car in for a supercharger install if I bought it from online? Also - if there is a dealer that would ...what would the install price be? Thanks
I thought i already told you where to get the reflash done in NJ. Liberty Scion in burlington exit 6 of the NJturnpike. All said and they charged me 173.00. A bit exspensive but then again who else in nj has the tool? Install in yourself. It wasnt that bad. Just make sure you free a day up for it. Good Luck!
Diehl Toyota/Scion
1885 Whiteford Road
York, PA 17402
Phone 888.350.2188
Service: 888.801.0304
Call them, they have reflash tool and thats all included in the $400 install.
jwaggz82 12-29-2005, 12:18 AM SuperWTC - i want to keep it under warranty so im going to get it installed via toyota also. - thanks for the feedback though.
jwaggz82 12-29-2005, 12:19 AM darn zer0 .... if that place wasnt 2hr 45min away from my house I would be calling them tomorrow morning. thanks for the reply.
killerxromances 12-29-2005, 12:30 AM I spoke with my dealer and he said that he will not install a supercharger bought from trdsparks or mcgeorge. He also stated that they do not own and do not intend on buying the ecu flash. Is there any place in new jersey that would allow me to bring my car in for a supercharger install if I bought it from online? Also - if there is a dealer that would ...what would the install price be? Thanks
Save yourself time and money and just get someone on scionlife to install for you, and/or go to a local dependable performance shop to do install. People on here are too scared of warranties, don't let that scare you. No matter who installs the s/c, its not going to void your warranty. Nor would 95% of any mod. The only way it could is say you install it, and it causes a OEM part to fail or have problems in direct relation to the s/c. That being the case, the part or parts need to correct the problem wouldn't be covered within the warranty however you would still have a warranty on all the other parts of your car. So relax and don't worry about it, if you want the s/c bad enough just call around on local shops or ask someone on scionlife to help you with install(s). :clap:
jwaggz82 12-29-2005, 12:35 AM I agree with you to a point but with this mod I want toyota to make sure its installed right and running well. I have a 100k warranty on my car and will not risk killing my engine warranty because of a few $100. Also - most places have never seen the supercharger ..if you go to a dealer that has done many of the installs ....they can perform the install with ease.
killerxromances 12-29-2005, 12:55 AM I agree with you to a point but with this mod I want toyota to make sure its installed right and running well. I have a 100k warranty on my car and will not risk killing my engine warranty because of a few $100. Also - most places have never seen the supercharger ..if you go to a dealer that has done many of the installs ....they can perform the install with ease.
While you are correct for the most part.. You won't risk killing your engine/drivetrain warranty with the s/c no matter who installs it so long as its installed correctly. And like i said before, you won't void the entire warranty even if a problem did occur.
While you are right, most performance shops don't know what the s/c looks like its no different than most other f/i set ups as far as install goes. Only thing a shop might have issues with is the reflash, but if you take your car to a well known shop that has returning customers, great tools to work with and a well educated staff nothing will go wrong. Usually you can tell talking to someone at a shop for five minutes wether they actually know what they are doing or not. But, this requires that you know what you are doing and also requires that you know how to install something like this. Not saying you don't, but just covering all the basics.
If it were me, i would have a few friends help me with install or if i didn't feel like dealing with it i would take it to a shop. I personally know a few shops that are great, but unfortunately i don't know any up there. Bound to be a few people here that do though. Good luck.
Nick06tC 12-29-2005, 01:02 AM I agree to get it done by the dealer. I know people will say the warranty wont be an issue if you do it yourself. But when spending this kinda of money, what really is another few hundred dollars? ( No I am not rich. Yes money is an issue for me)
As far as the comment that the dealer has done plenty and it will be easier for them than somewhere else. THIS IS SO NOT TRUE.
I took mine to the dealer. I was quoted 8 hrs, $624, OR LESS.
I dropped it off, after 8 hours they called and said it would take another 8 hours. So after 14 hours of install I got my car. They charged me $592 (I am pretty loyal to them).
I talked to the install guy and he said it was the first S/C install they had done. Said next install should take half the time mine took.
So dont count on the dealer knowing more than anyone else.
Good luck with it. And "MY" recomendation is to deffinetly find a dealer to do the install. If they arent willing to fork out $500 for the tool, then they arent a dealer I would deal with.
killerxromances 12-29-2005, 01:08 AM I agree to get it done by the dealer. I know people will say the warranty wont be an issue if you do it yourself. But when spending this kinda of money, what really is another few hundred dollars? ( No I am not rich. Yes money is an issue for me)
As far as the comment that the dealer has done plenty and it will be easier for them than somewhere else. THIS IS SO NOT TRUE.
I took mine to the dealer. I was quoted 8 hrs, $624, OR LESS.
I dropped it off, after 8 hours they called and said it would take another 8 hours. So after 14 hours of install I got my car. They charged me $592 (I am pretty loyal to them).
I talked to the install guy and he said it was the first S/C install they had done. Said next install should take half the time mine took.
So dont count on the dealer knowing more than anyone else.
Good luck with it. And "MY" recomendation is to deffinetly find a dealer to do the install. If they arent willing to fork out $500 for the tool, then they arent a dealer I would deal with.
Actually, a performance shop would know more about it than a dealership. Dealership employee's aren't required to know how to install aftermarket parts, or f/i set ups. They rarely ever do it and when they do it takes a long, long time compared to others. You got lucky with your $592 but 16 hours is ridiculous.
Shops at the other hand, if they are any good and well known, you shouldn't worry. Not to mention, chances are they have done several of them if not on a regularly basis depending upon what area you live and the demand of f/i installs, so on so forth.
Nick06tC 12-29-2005, 09:30 AM ^ yeah i pretty much said all that. I said that my dealer had no clue what they were doing.
But i still reccomend getting done by a dealer. They can mess the whole thing up and it doesnt matter much. It will eventually get fixed.
If a performance shop makes the slightest mistake, and that mistake causes and engine problem down the line. Then you are stuck fixing the engine/problem. Unless you can get the performance shop to give you a 3yr/36,000 mile warranty. And I dont see that happening.
(notice I didnt say it voids your warranty. I said if the INSTALL or supercharger that was installed by the performance shop causes the problem then your warranty wont cover it.)
Artur 12-29-2005, 12:20 PM Just call them, dont tell them who you are and find out who the regional manager/director is. Get in touch with them and tell them that you're toyota dealership is denying to work on you car when its all official TRD parts that will be worked on. Trust me, they do not want to get that call =D
Scion-ce 12-29-2005, 01:26 PM Go to another dealership. They obviously don't want business. TRD Sparks IS a dealership. I had a local dealership install my supercharger that I bought from Sparks. they charged me 600
Limey 12-29-2005, 01:35 PM darn zer0 .... if that place wasnt 2hr 45min away from my house I would be calling them tomorrow morning. thanks for the reply.
If when I can spare the cash, that's the drive I'll take. Hell it's worth it.
BTW, What was the first dealership you went to, the one that said NO.
trdsparks 12-29-2005, 02:32 PM Just call them, dont tell them who you are and find out who the regional manager/director is. Get in touch with them and tell them that you're toyota dealership is denying to work on you car when its all official TRD parts that will be worked on. Trust me, they do not want to get that call =D
You're 100% right about that call. They really don't want to hear from the regional office. If you need it the # for regional office for the NY/NJ area is (973) 364-1877. I would have someone there call the GM of the Dealer that wouldn't install it.
Ok I just called Caldwell Toyota and talked to someone in service named Matt ans he told me that they have a flash tool and they have installed a few S/C's already. I acted like I was just a customer and asked him if I bought it online would they still install it ? He told me yes and he's going to call me back with a price on installation sometime today. Now I wouldn't take this as a sure thing I would still call them and find out for 100% if thay can do it.
Caldwell Toyota
1155 Bloomfield Avenue
West Caldwell, NJ 07006
Phone: (973) 882-1822
Fax: (973) 882-0333
Josh
Beantowntc 12-29-2005, 02:35 PM yeah they dont have a right to refuse to install it. just tell them your nana lives in sc and bought it and shipped it to you :rofl:
trdsparks 12-29-2005, 02:59 PM Ok I just got a call back from Matt @ Caldwell Toyota and he told me $625 installed. So if thats not too far away for you this may be an option.
I would always recommend you go to a dealer to have the S/C installed. For one thing no matter what happens it's covered. If the dealer installs it then it is covered by the factory powertrain warranty not just the 1 year TRD parts only warranty. Personally would rather have that piece of mind over the few hundred dollors i would save by doing it myself. If a tuner shop installs it you still need a flash tool and they're probably going to charge you the same as the dealer would. Just my .02
jwaggz82 12-30-2005, 02:35 AM thank you josh_trdsparks - that place is closer then the 2.45hr place. I am going to see what they say. I plan on getting the supercharger next year. Thanks for calling for me, I think that $625 is high but im positive the dealer I go do would have charged me something like that plus $350 extra for the supercharger. The dealer said that another person came in a few weeks ago saying they bought it from sparks and he told them he wouldnt install it either. Sounds like there are some dealers out there that care more then others about their customers - too bad I dont live closer to one of them.
jwaggz82 12-30-2005, 02:39 AM Total Est. Time: 43 minutes
Total Est. Distance: 36.22 miles
1155 Bloomfield Ave
West Caldwell, NJ 07006-7105, US
sounds like Im going to take the drive and see them. If I got the supercharger installed via this dealer would my dealer have to honor the install under the warranty? (im guessing yes 100% but im just asking anyway)
Nick06tC 12-30-2005, 09:27 AM yes they will have to. Any authorized scion/toyota dealer in the US has to honor warranty claims
Artur 12-30-2005, 12:22 PM yes they will have to. Any authorized scion/toyota dealer in the US has to honor warranty claims
Legit warranty claims :P
trdsparks 12-30-2005, 12:31 PM sounds like Im going to take the drive and see them. If I got the supercharger installed via this dealer would my dealer have to honor the install under the warranty? (im guessing yes 100% but im just asking anyway)
Oh yeah. They have to honor the warranty 100%. If they don't or give you any problems call the regional office. Every Toyota dealership has a dealer agreement with Toyota and that would violate that agreement. So even if they don't want to warranty the S/C they really don't have a choice.
jwaggz82 12-31-2005, 02:59 AM sounds good - next year ill order the s/c from you sparks. Seems like you are always there when help is needed. thanks
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