View Full Version : BROKEN MOTOR MOUNT!!!!


DjFrOsT
05-01-2004, 03:18 AM
Well i guess the subject line says it all...yes it is true...my mount...well atleast thats what broke...my mount broke...heres da story...

i went to pick my gurl up to take her shoe shopping today...on our way there we stopped at a red light and i heard something POP...i wasnt too sure what it was...i first thought i might have grind some gears...but i was in neutral...soo that wasnt it...soo i kept driving...and felt like nothing was wrong...i drop her off at the store and drove around to find parking...i found it...she bought her shoes and we left...on our way back...we heard a loud ___ bang followed by a POP...same as before but much ____in louder...the car lost all its power...i dropped it into neutral and pulled over...while in netural it sounded like something was in the engine...i turned it off...turned it back out...and same sound...loud banging in the engine...i turned it off and poped the hood...and my engine had follow forward about 5 inches...yes 5 ____in INCHES!!!!! it was leanin on the fan...____!!!! I"M SOO ____ING P"ISSED!!! i had it towed to the nearest toyota dealer...and they said they would call me tomorrow and let meknow the damnage...

what do you guys think? is it under warranty...even though i have all my mods...springs...wheels...strut bar...intake...what do you guys think? will it get fixed without me paying...i'm soo ____in mad...sad...desparate...i dont know what to do...someone please help...someone tell what will happen to my baby...

thanks for listening...ee

JESSR
05-01-2004, 03:25 AM
Damn dealer better not screw you. They should fix it.

DjFrOsT
05-01-2004, 03:30 AM
yea i hope soo...i just want people to be ware...beware...i mean i dont know if it is an isolated case...or if it is something wrong wit our boxes...

Cheshire_Cat
05-01-2004, 04:00 AM
Well, I just paid almost $300 for a faulty Master Cylinder on my xA.

I had to pay because the dealer said "Your car has been modified, so I have to assume you did something to the brakes."

They said they found a "Foreign Substance" in my brake fluid.

Then they told me they found DOT 5 Brake Fluid in my Brake Fluid tank.

Then they told me that when you lower a car, you are supposed to bleed the brakes.

Then they wanted to charge me $3000 to replace the entire brake system.

Be careful where you go.

glamdrig2000
05-01-2004, 04:16 AM
hmmmm what mod have you done on your car? because legally, they cant say that unless they can prove for a fact that it was your mod that caused the problem. ex: you install a new stereo and the engine dies, they cant say that it was your mod that cause the problem.

Well, I just paid almost $300 for a faulty Master Cylinder on my xA.

I had to pay because the dealer said "Your car has been modified, so I have to assume you did something to the brakes."

They said they found a "Foreign Substance" in my brake fluid.

Then they told me they found DOT 5 Brake Fluid in my Brake Fluid tank.

Then they told me that when you lower a car, you are supposed to bleed the brakes.

Then they wanted to charge me $3000 to replace the entire brake system.

Be careful where you go.

DenZinz
05-01-2004, 04:20 AM
what dealership did you go to?

That reasoning is absurb!

In the 16 years ive been modding cars, I have never ever heard of that! Bleed your brakes after you lower your car? Give me a f'in brake (no pun intended). If anything lowering your car a couple of inches will improve your braking.

Its like saying after you put your exhaust on you have to give your car and oil change.

*middle finger* to that dealership! Id like to know who dealership told u that.

TheScionicMan
05-01-2004, 04:25 AM
Those guys are imbeciles or they have some really gullible customers.

Uh oh We put it up on the rack, better bleed the brakes. Maybe they meant to say alignment, which you don't need ot do either...

1lowxb
05-01-2004, 04:32 AM
Maybe we should e-mail Toyota Corp about the dealer's screwing us. Making idiotic excuses of not fixing our car's.

DenZinz
05-01-2004, 04:36 AM
Another note, can you really tell between DOT 3,4,5 brake fluid?

Minsk99
05-01-2004, 05:00 AM
Sorry to hear about your car Bro. Thant sucks! Anyway, I'm a little confused about dealer attitudes about warranty work. Perhaps people can explain it to me. If something goes wrong on my xB and it falls under warranty, who pays? I would think that the dealers would want to get warranty work. Doesn't Toyota foot the bill? Or are the dealers thinking that they can get more for their work if it comes out of our pockets. Can you try keep trying dealers until you find one that will take it under warranty?

eric_m
05-01-2004, 06:26 AM
Then they told me that when you lower a car, you are supposed to bleed the brakes.


oh crap. in that case, i'm SCREWED!


please post the name of that dealer. that is disgusting.

SCI_FIRE
05-02-2004, 04:18 AM
Minsk99, the answer is yes, find a dealer who will repair it under warranty. Believe it or not, there are some good dealerships out there. Too bad the nasty ones give them all a bad name.

fr130
05-02-2004, 04:26 AM
Sorry to hear about your car Bro. Thant sucks! Anyway, I'm a little confused about dealer attitudes about warranty work. Perhaps people can explain it to me. If something goes wrong on my xB and it falls under warranty, who pays? I would think that the dealers would want to get warranty work. Doesn't Toyota foot the bill? Or are the dealers thinking that they can get more for their work if it comes out of our pockets. Can you try keep trying dealers until you find one that will take it under warranty?

If it's under warranty, both parts and labor is covered. Yes, there are dealers that love to obtain more money and say stuff like "that ScionLife decal added 3HP, sorry you just voided the powertrain warranty. Write me, not the dealer a check for $3000."

Yes, you can absolutely go fromone dealer to the next to take care of warranty work. One dealer may not even fix the problem while another will. In most cases, look for dealers that offer free loaner cars for warranty work. I went to this dealer for a warranty issue (auto,vibration at stop) thats part of Toyota Rent A Car program (TRAC?). They gave me a fully loaded '04 Avalon with only 40miles on it as a loaner...sweet....droooll leather!!

Cheshire_Cat
05-02-2004, 04:53 AM
Then they told me that when you lower a car, you are supposed to bleed the brakes.


oh crap. in that case, i'm SCREWED!


please post the name of that dealer. that is disgusting.


Power Toyota of Cerritos.

Look them up on the Better Business Bureau website, you'll be very surprised.

DenZinz
05-02-2004, 04:58 AM
It seems like everyone in the Cerritos Auto Square are a bunch of ___*OLES... I've delt with Acura, Honda, Lexus, Toyota, and Nissan... All of them pitched an attitude. I can't stand Cerritos Auto Square.

The only time they are cool with you is when you get an oil change, other than that don't expect a straight answer.

scionracerxb
05-02-2004, 05:31 AM
TAKE IT TO LONGO!....it may be farther away, but WORTH the drive fo shizzle. they are way cool over there and will take care of everything! :wink:

05-02-2004, 05:14 PM
Well, I just paid almost $300 for a faulty Master Cylinder on my xA.

I had to pay because the dealer said "Your car has been modified, so I have to assume you did something to the brakes."

They said they found a "Foreign Substance" in my brake fluid.

Then they told me they found DOT 5 Brake Fluid in my Brake Fluid tank.

Then they told me that when you lower a car, you are supposed to bleed the brakes.

Then they wanted to charge me $3000 to replace the entire brake system.

Be careful where you go.

You really had to pay to have your mastercylinder replaced? I thought we all covered the law that shows if what we did to modify our car caused the problem then it is our fault, however if what we modifed did not cause the problem than the dealer has to take care of it.
And according to my research, it says no where that you need to bleed the system when you lower the car, becuase the brake system does get any air in the closed system when you lower. :? freakin dumb excuess.

Back on topic Update us on the motor mount.

DjFrOsT
05-02-2004, 09:12 PM
UPDATE:
i got a call yesterday...and it seems that my damage does fall under warranty...soo i got lucky...it was a broken transmittion mount...soo they ordered the part and it should be in on tuesday...and i should get my box by the end of tuesday...

Cheshire_Cat
05-03-2004, 04:15 AM
They said they found a "Foreign Substance" in my brake fluid.


You really had to pay to have your master cylinder replaced?

Yes, because they found a "Foreign Substance" in my brake fluid. So, it's not covered under warranty. So, after that I had the car towed to Cabe Toyota.

After the way I was treated @ Cerritos, I don't trust them anymore.

sithscripter
05-03-2004, 04:42 AM
UPDATE:
i got a call yesterday...and it seems that my damage does fall under warranty...soo i got lucky...it was a broken transmittion mount...soo they ordered the part and it should be in on tuesday...and i should get my box by the end of tuesday...

Great news :D I'm glad they didn't try to wiggle out of that one.

Hope they don't find anything else wrong while they're in there!

DjFrOsT
05-05-2004, 02:15 PM
well they didnt find anything else wrong...and i'm very happy that they didnt try to find a loop hole with my mount...by any ways...i got my car yesterday...and everything is back to normal...(i hope)...but if anything else goes wrong...back to the shop it is...

hey Jason...whats up dude...long time no talk...how you doing?

bBted
05-05-2004, 03:00 PM
glad u got your car fixed....

sometimes u just need to look for a good dealership...
last time my accord's alternator dies, dealer told me they wont cover it since i have HID.... :roll:

cliffy1
05-05-2004, 04:14 PM
I'me VERY glad you got things straight. Your story really shows the importance of finding the right dealership.

Here's the straight poop:

When a dealer performs warranty work, they are restricted in how much labor they can charge. A job may take a tech 6 hours but the warranty book only pays 4. Those hours are paid at internal rates which means even less money for the mechanic and the dealership. This is why some dealerships are looking for excuses to not submit a warranty claim.

The better dealerships approach things different. They look at the long term. Even if they have to fudge things a bit in your favor and that costs them money today, it creates a great releationship with you that will pay off in the long run. It is quite possible that the shop that lowered the car loosened a transmission mount and that could have led to the porblems. That would have been an easy argument for your dealer to make but they didn't even try. Stick with them.

05-06-2004, 03:35 PM
well they didnt find anything else wrong...and i'm very happy that they didnt try to find a loop hole with my mount...by any ways...i got my car yesterday...and everything is back to normal...(i hope)...but if anything else goes wrong...back to the shop it is...


Glad to hear that everything was taken care of! I hate to hear that the dealer refuses work because you added aftermarket parts, yet the slogan is "Ban Normality" I guess its only some dealers, and others know better. Anyway just happy to hear that there is another honest dealer out there. :D