dslroxx
04-21-2006, 11:14 AM
This is a vendor review for Nish Designs and owner, Gary Nishimura. The content is based on my experience in dealing with them (him) since before Christmas. It is not meant to be a definitive review of the companies’ business practices, just my experience with them (him).
In early December I inquired about the cost of a 6 piece full splitter set in carbon fiber and a mesh fog light insert. I received a reply a couple of days later with pricing, which wasn’t too bad except for the outrageous shipping charges. A cashiers check was sent the first few days of January for the total amount. After multiple e-mails I finally received my products on February 28. Here is where everything starts to go downhill. The product that I received was not finished. There was no edge molding and no clear coat at all – just a couple pieces of poorly cut carbon fiber sheet and no fog light insert. The pieces looked nothing at all like the pictures on his web site or the other Nish splitters here on SL.
I contacted them (him) and they said someone must have forgotten to finish them before they were sent out. Really, someone forgot? I thought this was a one-man operation? Anyway, I sent the pieces all back via UPS Second Day Service on March 1st, having to pay the return shipping charge myself. I received them back again, this time in their finished state, but still missing the mesh fog light insert, on March 18. Pieces are installed on my car now and look good, but I am thinking of going another direction and might take them off.
As of today, I am still waiting on the mesh fog light insert and the promised decals. I send an inquiry every couple of days and now, for the last couple of weeks, he has stopped responding.
Nicest guy in the world to deal with. E-mail replies (when you get them) are always apologetic and the excuses and solutions all sound great. “I’ll send them this week, if not sooner.” I had read a number of other stories here on SL of people having the same type of problems but I thought I would take a chance. Now I wish I didn’t. Please let this post serve as a warning. I also have saved all correspondence in case I needed it to file a mail fraud claim with the USPS if anyone thinks that this is all made up by me.
Please feel free to share your experiences here on this thread – either good or bad.
Bottom line is this – nice stuff, if you can ever get it, and get it right.
In early December I inquired about the cost of a 6 piece full splitter set in carbon fiber and a mesh fog light insert. I received a reply a couple of days later with pricing, which wasn’t too bad except for the outrageous shipping charges. A cashiers check was sent the first few days of January for the total amount. After multiple e-mails I finally received my products on February 28. Here is where everything starts to go downhill. The product that I received was not finished. There was no edge molding and no clear coat at all – just a couple pieces of poorly cut carbon fiber sheet and no fog light insert. The pieces looked nothing at all like the pictures on his web site or the other Nish splitters here on SL.
I contacted them (him) and they said someone must have forgotten to finish them before they were sent out. Really, someone forgot? I thought this was a one-man operation? Anyway, I sent the pieces all back via UPS Second Day Service on March 1st, having to pay the return shipping charge myself. I received them back again, this time in their finished state, but still missing the mesh fog light insert, on March 18. Pieces are installed on my car now and look good, but I am thinking of going another direction and might take them off.
As of today, I am still waiting on the mesh fog light insert and the promised decals. I send an inquiry every couple of days and now, for the last couple of weeks, he has stopped responding.
Nicest guy in the world to deal with. E-mail replies (when you get them) are always apologetic and the excuses and solutions all sound great. “I’ll send them this week, if not sooner.” I had read a number of other stories here on SL of people having the same type of problems but I thought I would take a chance. Now I wish I didn’t. Please let this post serve as a warning. I also have saved all correspondence in case I needed it to file a mail fraud claim with the USPS if anyone thinks that this is all made up by me.
Please feel free to share your experiences here on this thread – either good or bad.
Bottom line is this – nice stuff, if you can ever get it, and get it right.