View Full Version : ATTN Strup Header owners/ potential buyers.
BrianxB 05-03-2006, 09:58 PM Disclaimer: This is not to bash Strup. This is to show my findings from opening up my brand new Strup header.
So I purchased a Strup header for my xB on Sunday and it has arrived a few hours ago from UPS. After unpacking it and checking it out, I have to say "Where is the wonderful construction people have been raving about?"
First, the inside of the collector looks like garbage. The welds arent smooth at all and it appears they just pile slag up in the middle to seal it. If thats the way you have to build it, fine but you should go in there and smooth it out a bit before shipping it to a customer.
The second more disturbing thing is that as soon as I glanced at the mounting flange, I could tell with my naked eye that it wasnt straight.
I took a straight edge from my brothers tool box (He is a machinist, his straightedge is straighter than any ruler or square you buy from Sears) and sure enough, the flange is out, quite a bit. I measured 1/8th of a inch from end to end being out of line. You can start at one of the header and "rock" the straight edge across mounting flange. Luckily, my brother is a machinist and can correct the problem with the flange and I can clean up the welds but if this is supposed to be the best header, Id hate to see what others look like.
Here are some pics of the header.
http://img.photobucket.com/albums/v627/briangts/strupheader2.jpg
http://img.photobucket.com/albums/v627/briangts/strupheader.jpg
It was tough to hold everything straight and get the right angle to show the gap but I hope the dark backround helps.
Anyone else find a problem with their Strup header?
aalbertson3 05-03-2006, 10:48 PM Did you try contacting them about your problem? They have A+ customer service and I am sure your problem will be taken care of.
BrianxB 05-03-2006, 10:56 PM Did you try contacting them about your problem? They have A+ customer service and I am sure your problem will be taken care of.
I havent yet. I have heard they have good service. I will most likely contact them tomorrow or Friday but the thing is, if you have any type of quality control your headers wouldnt be out of square this much.
hotbox05 05-04-2006, 02:22 AM my megan header is the bomb!
i've always doubted strup products and when i've installed their headers they were fine but nothing to rave about.
BrianxB 05-04-2006, 11:55 AM my megan header is the bomb!
i've always doubted strup products and when i've installed their headers they were fine but nothing to rave about.
after what happened to Stu's tc header, i wont go near megan stuff.
milesm4 05-04-2006, 02:55 PM I have the DC Sports the welds are awesome too bad to hear about you strup. It seems even if they have good customer service and get you a new one it's still inconvenient for you. Good luck.
dugzilla 05-04-2006, 03:14 PM I have the DC and it was perfect and the install was cake. It sucks that you spent that kind of cash and it's not perfect.
BrianxB 05-04-2006, 04:08 PM DC sports owners- Did you guys bother to check the straightness of the mounting flange? I picked up two DC headers that I had laying around in my garage for other cars and they were not straight either. They werent quite as bad as this Strup, but still out.
mavrichie 05-04-2006, 04:15 PM I am sorry to hear about your Strup header not being top quality, that sucks. I checked my strup header before I installed it and it was just slightly off but the gap was less than 1/16" and that was acceptable to me.
davedavetC 05-04-2006, 04:21 PM my megan header is the bomb!
i've always doubted strup products and when i've installed their headers they were fine but nothing to rave about.
after what happened to Stu's tc header, i wont go near megan stuff.
stu had the OLD version of the Megan header, there is a lot of people that have the Catless version who love their header, and havent had a single problem with it.
ProshopXB 05-04-2006, 04:51 PM DC sports owners- Did you guys bother to check the straightness of the mounting flange? I picked up two DC headers that I had laying around in my garage for other cars and they were not straight either. They werent quite as bad as this Strup, but still out.
I can honestly say no i didn't check my DC, figured there was nothing to worry about. But now i wonder, hmmm. I know there is no leak at either end, but there still could be an issue with the staightness. :tap:
Maicca 05-04-2006, 05:18 PM Sorry about your experience.
I know that this may sound weird, but I judge a lot of companies by their website.
Too often do I see Scion parts manufacturers with half-built sites, broken links, incomplete information, etc. which just leads me to go elsewhere.
I know that sometimes small businesses don't have full-time web-designers, but just pay once to come up with a clean, informative design..........please!
KenzokuXB 05-04-2006, 05:28 PM I was thinking about going with Strup H/E setup since it is in the sponsored sales section right now. I think I'll hold off to see how this incident turns out.
superfreestyle 05-04-2006, 08:43 PM i think you are overdoing yourself here..... whether the welds on the inside are picture perfect or not, the strup still performs better and sounds better than any other out there..... and if the welds on the outter part dont meet your expectations then i'd like to see some pics of welds that you approve of...... the flange doesnt need to be exactly straight, if it were then when you tightened it down the gasket would not seal correctly... also if you plan on tightening it so loose that it would not suck it down flat then you shouldnt be doing the install in the first place
hotbox05 05-04-2006, 08:47 PM my megan header is the bomb!
i've always doubted strup products and when i've installed their headers they were fine but nothing to rave about.
after what happened to Stu's tc header, i wont go near megan stuff.ummm the megan tc header and the megan xa/xb header are completely different.
hotbox05 05-04-2006, 08:49 PM whether the welds on the inside are picture perfect or not, the strup still performs better and sounds better than any other out there.....
from installing multiple headers on xb's they all pretty much sound the same and all pretty much have the same hp hop up.
and try looking for an xb header shootout, there pretty much isnt one. and if theres one that puts the strup over the top it's probably sponsoered by strup. it's a good piece but it's not worth the extra money it sells for.
superfreestyle 05-04-2006, 09:08 PM it's a good piece but it's not worth the extra money it sells for.
agreed but, i'm sponsored by partshippers....
hotbox05 05-05-2006, 12:34 AM can't beat that :)
oldboxman 05-05-2006, 01:28 AM WOW my cheap ___ OBX from ebay looked better than that. :lalala:
BrianxB 05-05-2006, 01:58 AM my megan header is the bomb!
i've always doubted strup products and when i've installed their headers they were fine but nothing to rave about.
after what happened to Stu's tc header, i wont go near megan stuff.
stu had the OLD version of the Megan header, there is a lot of people that have the Catless version who love their header, and havent had a single problem with it.
I know.
ummm the megan tc header and the megan xa/xb header are completely different.
Obviously. I guess you've never heard of stories about people that Megan sponsors who have complain about their products on their cars? Or perhaps the interview where a driver was quoted in regards to his Megan parts as saying something along the lines of "well, many on the team would like something a lot better, some better quality but these guys pay the bills and their parts just about do the job".
either way, i wouldnt touch it.
i think you are overdoing yourself here..... whether the welds on the inside are picture perfect or not, the strup still performs better and sounds better than any other out there..... and if the welds on the outter part dont meet your expectations then i'd like to see some pics of welds that you approve of...... the flange doesnt need to be exactly straight, if it were then when you tightened it down the gasket would not seal correctly... also if you plan on tightening it so loose that it would not suck it down flat then you shouldnt be doing the install in the first place
whoa little buddy, I never said the outer welds didn't meet my expectations but I can tell you this- there are far better welds on headers out there. Go look up any header made by Trial. Where or who ever taught you that a exhaust flange isn't supposed to be flat? Thats the funniest thing I've read here in awhile. :rofl:
Lastly, I wont turn this into a flame war but I wouldn't worry about my installation abilities.
INSIDEOUT 05-08-2006, 03:53 AM Now thats some funny ____t to delete my post brianxb!!! I must have really got under your skin!! I am glade you got did the way you did!! Have a wonderful evening!!!!!
BrianxB 05-08-2006, 12:23 PM Now thats some funny ____t to delete my post brianxb!!! I must have really got under your skin!! I am glade you got did the way you did!! Have a wonderful evening!!!!!
I didnt delete your posts, as I have already told you via PM. Now, you have broken yet another site rule, posting foul language.
And no, you did not get under my skin. Its thicker than most peoples tires.
aalbertson3 05-08-2006, 11:31 PM Have you called to get this issue fixed with charlie??
BrianxB 05-09-2006, 02:54 AM nope. im going to cut some reliefs into the header or machine it flat on wednesday, then install it.
aalbertson3 05-10-2006, 01:09 AM I think you should call to let him know. Maybe a quality control issue that they do not know about? You could save others from having the same problem.
FrankenScion 05-10-2006, 03:16 AM Once you tighten down the header the flange will straighten out. Just start with the inner most bolts, then do the outside bolts.
And I honestly think you should give a company a chance to fix a perceived problem before you get online and potentially damage thier business. And that is exactly what you are doing, whether you intended to or not.
Especially since you are a mod.
eight08customs 05-10-2006, 03:28 AM sorry to here about your experiance with the header... I got mine when they frist started selling them and I checked it out myself and i could not find any flaws on it except when you install it on a 5spd you have to tie strap the shifter cable away from the header.. becuase it was resting on the header..
And trust me i was the guy in HAwaii to promote it here in HAwaii and If it wasnt any good i wouldnt have pushed the product in Hawaii.. I only sell top quality products.
If you want I can tell charlie to look into this issue you have so he can correct it.
aalbertson3 05-12-2006, 12:49 AM Once you tighten down the header the flange will straighten out. Just start with the inner most bolts, then do the outside bolts.
And I honestly think you should give a company a chance to fix a perceived problem before you get online and potentially damage thier business. And that is exactly what you are doing, whether you intended to or not.
Especially since you are a mod.
Exactly!
eight08customs 05-12-2006, 04:59 AM Im sure if you called strup they would have gave you a new one maybe it was just a Bad one out of a 100 headers...
scionlifeguy 05-22-2006, 08:54 PM Strup has an excellent reputation on ScionLife, and Charlie takes care of his customers. This one instance doesn't mean it's a regular occurence, and even if another flawed header is shipped, I'm sure Charlie will work it out if the issue is presented to him. Just check some of the other positive feedback for Strup in our forums!
hotbox05 05-23-2006, 02:22 AM I think you like to bash any non $1,xxx header. tril headers aren't cheap at all and their quality shouldnt be a standard to set against strup , dc , megan ,. obx , anyone.
the reason the megan tc header sucks/sucked was cause it tried to incorporate a catalytic converter. that was the problem. the xa/xb obviously do not incorporate that.
Chip05 05-23-2006, 06:06 AM I just installed a strup header on friday and i had no problems at all. Took me about 45 min. Very happy with it.
Sorry to hear about oyur experience
strup 05-24-2006, 10:14 PM I do not usually write on these posts, but felt I needed to on this one. It is the 24th of May and I just found out about this problem.
1) For not trying to bash the product you would think you would handle your problem in a different way If you are not satisfied with your header, a call or email to the dealer or manufacturer would probably be your best bet to get a small problem like yours corrected. To fume for about a month on this seems like stress neither of us needs. We at Strup strive to put the best product out to our customers at the fairest price. Now I will say the flange is a little warped but there is not a flange out there that is not warped a little. You have spent more time complaining than any thing else. We will always make the customer first and satisfaction is what makes us different from any one else. We are totally commited to our customers, so just email us or pick up the phone, we will take care of you. If we do not, then tell your story. There is probably several hundred night mare stories about manufactures and dealers that do not take care of there customers. But we are not one of them. I apoligize for any inconvience we have caused. That Header sliped by and we are sorry. We are all human. But not for one moment do I not think it would pull tight and produce horsepower. We accept any constuctive critisim and any praise that our products produce. That is what makes this courtry and the world go around. It makes all of us better human beings.
Have a great day,
Thanks for all the helpful people out there and the wonderful things you have said about Strup Products. Those are the reasons I sleep very well at night.
Charlie Wenstrup
President
Strup Products
aalbertson3 05-25-2006, 10:53 PM ^^ And we thank you for such great products! :bow:
Fujiz_xb 06-02-2006, 04:40 PM the fuji loves STRUP. awesome parts. My certified mechanic installed my STRUP header and he said everything looked awesome. STRUP+FUJIZ= A+
yeiii
fujiz
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