View Full Version : Rust from dealer installed spoiler???
tat2dude25 07-02-2006, 03:35 AM Ok, I have a 2006 xB purchased in October 2005. Today I noticed my dealer installed spoiler was extremely loose. So I went to the dealer and they opened my liftgate and pulled off 2 black stickers on the inside of it. Rust particles just rained out of the holes!!! They had drilled though the liftgate and put screws in but never covered up any of the bare metal. WTF? I was told by the dealer that they do not install spoilers that way anymore because Scion changed it. No pix yet but will have tomorrow when I go buy a digital Cam. Any info helps. did a search and have not found anything yet.
OldYeller 07-02-2006, 03:38 AM There are many posts on rust problems with the xB. As far as Scion changing how they put on the spoilers--there must be a service flash or something on this. Did they offer to do anything for you because of the problem??
tat2dude25 07-02-2006, 03:45 AM Yeah they tried to deny it was rust. DUH! Bare metal = Rust. Yeah it may not be that major yet, but even surface rust turns to body rot. I really now feel that the dealer has ripped me off big time. Not only did they screw up my title permanently, a whole other story, but now i paid like $400 for someone to drill holes through my first brand new car and not put any corrosion protection at the site. I would have done it myself and right if I would have known this. After I did complain quite a bit while he was trying to screw the stripped screws even futher to keep the spoiler on for a few more days, he finally said ok we will fix it up. REMAINS TO BE SEEN. I will get pix. I am buying a digital camera tomorrow.
tat2dude25 07-02-2006, 04:08 AM Looks I dont think this is "TOTALLY a SCION RUST PROBLEM". I do think it is a call for anyone who got the dealer installed spoiler though to check the quality of work they did. Seriously I am shocked at what I saw today because the thing actually looked like it was put on with double sided tape. I did realize yes they did drill and no they did not do it right. Thats why I let them do it, I did not want to drill into my baby at a week old. But if I would have done it there would not have been a problem. Any one with this dealer option please just go try to move your spoiler up and downtosee how loose it is.
Short_Bus 07-02-2006, 04:18 AM i did mine myself...I am partial on dealer installed options
Orataro 07-02-2006, 04:28 PM Sounds like your dealer was lazy and installed the spoiler only with sheet metal screws. The spoiler comes with plastic threaded inserts and double side tape to hold it in placed. Not aware of any tape that has to be removed? Then again, I have a 04 model.
tat2dude25 07-04-2006, 01:06 AM Ok as promised I do have pix. I did talk to the service department to day and they said they did notinstall the spoiler themselves. They sent it else where to have it done. Yeah they did use screws in it. I am supposed to take it back Thurs. to have them look at it and some other issues.
http://i33.photobucket.com/albums/d53/tat2dude25/P7030004.jpg
http://i33.photobucket.com/albums/d53/tat2dude25/P7030003.jpg
samhain 07-04-2006, 02:13 AM Keep us posted.
Tim_Carr 07-04-2006, 02:27 AM :tap: Yep same problem here! I bought mine 2000 miles from where I live now and I think I am past my warranty. I just looked under my wing and saw some rust. It look's like the hole was mis-drilled? F-ing :loser: dealer. The guy was not the best saleperson. He was the Scion guy I think because he was young. Oh well you live and learn. Maybe time for custom paint????
hayalex6 07-04-2006, 02:45 AM I would definetly talk to a Scion rep, let them know your dealer f'd up.
Tim_Carr, did you buy your xB in ATX? Which dealer?
Orataro 07-04-2006, 03:57 AM I would definetly talk to a Scion rep, let them know your dealer f'd up.
Tim_Carr, did you buy your xB in ATX? Which dealer?
^^^^ What he said. Someone gotta let them know that they are being installed wrong
brambling 07-04-2006, 05:50 AM It seems like it is new enough they could just treat it with some rust converter, paint, and put the threaded inserts in, maybe some silicone sealant to be safe. It's definitely fixable.
Believe it or not this is why I was wary of the spoiler.
I installed mine myself. I definitely sealed the bare metal, and it was nice to see that the Toyota instructions instructed to do the same. It makes me sick when I see the 'professionals' on Unique Whips, American Chopper, etc not seal their bare metal.
Per the Toyota instructions on the factory spoiler I received a year ago, I don't see that there would be a problem with rust unless you fail to seal the bare metal. They made some pretty serious instructions which seemed to cover all the bases. If your dealer claims that Toyota/Scion changed their installation instructions, I would strongly challenge them on that and ask to see proof. There is no double-sided tape on the factory Scion spoiler. If they used it to hold down the spoiler then they missed something. There should be four holes drilled into your tailgate. This is an OEM part, not a knockoff. Toyota does not use tape to hold spoilers in place. There is a rubber gasket to keep the spoiler from rubbing/rattling, but it does not provide anything near enough pressure to keep the spoiler in place long-term.
brambling 07-04-2006, 07:05 AM How was the self-install on the spoiler? Was there any way it could have gone wrong? I am curious how the side to side alignment is done.
Tim_Carr 07-04-2006, 02:32 PM :bow: Wow Thank you for the response's. I will go and talk to some one, I have a pretty clean xB all said and done. This has been a thorne in my side to say the least. hayalex6 no dealer here in ATX. I bought mine in Delaware. In Austin I go to Charles Maund. They are very good and take good care of me. I am going to show them this problem and see what they say.http://www.scionlife.com/gallery/?photo=27567
http://www.scionlife.com/gallery/?photo=27569
This is what I am talking about. I can get better pic's if needed.
How was the self-install on the spoiler? Was there any way it could have gone wrong? I am curious how the side to side alignment is done.
Self-install was not bad, just takes some guts to drill four holes into your new car. The alignment is done with a supplied template and tape measure. It could have gone wrong by slamming the dril bit through the first hole and hitting the inside of the other side of the hatch. Also, the template does not cover the width of the hatch, so you have to measure the distance between the two. I measured like eight times and put the spoiler on to check alignment like three times and fortunately I only had to cut once.
mistergib 07-04-2006, 03:57 PM I've already sent messages to tat2dude25, but thought it good for all to read what
I sent......
I installed my spoiler in my garage as per Toyotas very good instructions.
A proper install will include the use of BOTH the bolts AND the double-sided tape. The double-sided tape creates a water seal around the bolts and bolt holes to prevent possible rust.
The pictures that tat2dude25 posted show how poorly his spoiler was installed. The
drilling of those holes is absurd! NOT in the instructions. Since his dealer sent his
car to these bozos to do the install then the dealer should be held totally responsible
for doing the repair to rectify the problem. Stick to your guns!
I installed my spoiler in my garage as per Toyotas very good instructions.
A proper install will include the use of BOTH the bolts AND the double-sided tape. The double-sided tape creates a water seal around the bolts and bolt holes to prevent possible rust.
Yes. I meant this tape was the gasket, and not the means for securing the spoiler. The gasket is important, but only for moisture reasons and not for securing the spoiler. I see enough spoilers out that are held on with tape alone, and this is not the way Toyota intended. Sorry if I mis-typed in my last response.
tat2dude25 07-04-2006, 09:47 PM Thanx for the help guys. Can anyone get a copy of or point me in the right direction of these instructions. At this point if those holes were never to be drilled on the inside of the liftgate I am about ready to make them replace the whole thing. I havent even seen what was on the exterior of the liftgate under the spoiler. I am so stupid! The only reason I even had them do it is because I couldn't bring myself to drill holes in my first brand new car. Should've done it myself.
Can anyone get a copy of or point me in the right direction of these instructions.
Here is a link to the install instructions (pdf)
http://www.trdsparks.com/install/08150-52860-XXinst.pdf
And you are correct - they should not have drilled all the way through the liftgate. Have them replace it, and if they do, tell them no dealer stickers are to be put on it.
tat2dude25 07-04-2006, 11:16 PM Wow man thanx you so much, you have made my day! I was on the trail of searching on here and found one of your posts but they deleted the link to it. Dude you are awesome thanx for the help and if you need a favor let me know. I will post the results from the dealer trip on here on thursday.
tat2dude25 07-05-2006, 03:14 PM Ok further update. It turns out that I have a different spoiler than the on that is shown in the installation instructions. There are no caps that cover up the screws on mine on the outside. my spoiler is all one solid piece. Could there have been a design change fron 2004 -2006? Heres pix of mine.
It almost looks like they would have had to install it that way.
From the exterior underneath
http://i33.photobucket.com/albums/d53/tat2dude25/P7050051.jpg
Exterior top pix
http://i33.photobucket.com/albums/d53/tat2dude25/P7050050.jpg
http://i33.photobucket.com/albums/d53/tat2dude25/P7050049.jpg
Does the JDM spoiler have no caps? CLICK HERE (http://www.newscionparts.com/product/?id=477)
tat2dude25 07-06-2006, 02:34 AM Not sure on that. Doesn't show a top pic of it. From the bottom it looks exact though. Right now it just appears to me in just gonna have a rust issue to make them fix, rather that you drilled where you shouldn't have etc etc. Either way, This spoiler should not be falling off at 9 months old and worse rust!
ScionEyes 07-06-2006, 02:45 AM All Parts added through any scion dealer have warranty time.. I think it is covered under your manufactures warranty noted in your owners manual....
pm me if you don't have it..
tat2dude25 07-06-2006, 03:00 AM Oh yeah I know that, but i dont trust them either. If you drill holes though a car, you should either paint the area or rustproof it some how you would think. I have bare metal holes that now have some good surface rust on it. I am at 20,000 miles now on a 2006. What if I had not have discovered this until it was too late. I foot the bill for a new liftgate and paint when it rots to nothing. I am literally going to request to watch this repair just to make sure its done right. Also i do live 1 1/2 hrs from there so I do not want to return for anymore issues.
ScionEyes 07-06-2006, 05:55 PM you should be able to take it to ANY dealership....
the best way to get back at them is a bad survey or call the customer relations manager at the dealer.. trust me they can't afford to get a bad survey......
tat2dude25 07-07-2006, 01:48 AM They are the closest dealer to me. I am not going to do that stuff until they start getting out of line. I took it in today for oil change etc etc. Also on 2 warranty issues and also the rust. They gave me a rental and were very nice about it. They called later told me everything was done except the spoiler. They said they had to order my paint color and some body plugs to seal it up. So basically they are going to sand the rust off, probably hit it up with touchup paint, and put rubber plugs in the holes. Works for me as long as it stays attached to the car and doesn't rust. I go back Tues. They did inform me they do NOT install spoilers on any cars but the Tc. He also told me they never paint the bare metal, that is usually isn't needed. I'm shocked! Bare metal equals rust. I hope all of these other guys who bought Scions and had the spoiler added in the columbus ohio area catch that before the warranty is up!
ScionEyes 07-07-2006, 02:09 AM i guess i am lucky that i live in the south east toyota area, where they install everything at the dealer and port...
good luck, tell them you want them to take pictures of the fix while its being done, so you have proof etc.. for warranty purposes..
i guess i am lucky that i live in the south east toyota area, where they install everything at the dealer and port...
As opposed to all other areas of the country where everything is installed at either the dealer or the port.
ScionEyes 07-07-2006, 02:21 AM I was stating that cause the dealers that he purchase sent it to someplace to have it put on and that this dealer only put spoilers on the tC.. geesh.... I am now looking into getting my mom a sienna, and pricing one out for her is hard.. it says only available in gulf state or south east regions.. she lives in seattle... soooooooo....
BUT GOOD LUCK ~ tat2dude25 ~~!
I was stating that cause the dealers that he purchase sent it to someplace to have it put on and that this dealer only put spoilers on the tC.. geesh....
Yeah, that is the way it should be everywhere in the country - not just SE. It just turns out that his dealer sucks.
tat2dude25 07-07-2006, 03:41 AM I dont think they totally suck! I dont trust them, but I have been screwed by businesses too many times. Out of 4 Scion dealers in Columbus they were the only ones who would give me a somewhat fair deal for my trade. I got $7,000 out of my car from them when the other dealers were offering $3,000. This was an 01' Celica with carbon blue paint (very rare). $3,000 is absurd for that car. The other dealers either had no stock or would NOT order one for me. They had a black cherry coming in with manual trans. just the exact color etc I wanted. I bought it before it ever came in. I just wish I had known they were gonna send the car to another place to do this so I could check out what they were doing. I was under the impression that they Toyota dealers were installing the spoiler themselves.
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