View Full Version : Please help......wind defelctor shattered on me


chubster41
10-06-2006, 05:04 AM
Ok well here I am at work and I needed to go the bathroom.....so im walking on the 2nd flr balcony and look at my beautiful car and I see something weid from my wind defelctor and sure enough it was shattered......

I saw it today in the morning and it was fine....I drove with it open on the streets and freeway but didnt hear anything......I didnt notice anything when I got to work and it closed fine.....

anyways I went to the dealership and they told me that it wouldnt be covered by warranty.....
now I mentioned to the service guy that I knew the '05 got the recall but the '06 were already made with the film on the defelctor....he looked at the VIN and he told me that even tho my tC is an '06 its still considered an '05....he read the number to me and cuz of some series of number he thought that...


could this be true? that my '06 is considered an '05 and I didnt get the recall letter?
but when it shattered...it didnt go everywhere....

if it really is not covered by warranty is the dealership the ONLY place I can get a replacement? they gave me 2 quote both between $300-350. I personally think thats outrageous.

wouldnt I be able to go to a glass place and get it there....


the pictures that are in this post are exactly how mine looks
http://www.scionlife.com/forums/viewtopic.php?t=132622&highlight=moonroof+shatter

please if anyone has any advice or recommendations let me know. and if you think the dealership is bulls&*ting me let me know...thanks

KINGxOFxSKA
10-06-2006, 06:42 AM
COMPLAIN!!!! Take it to another dealer or take it up all the way with Scion

SquallLHeart
10-06-2006, 09:44 AM
^^ x2

highhobbiescom
10-06-2006, 09:55 AM
x3 :-D

ScionEyes
10-06-2006, 09:59 AM
x4




& i work for a dealer :)
your car isn't an 05, they didn't catch the first few funs of 06 before the recall came out.. I 2 had to do the recall on my 06 tC..

kdog_1981
10-06-2006, 01:35 PM
or try to call scion corp.!

THansenite
10-06-2006, 02:15 PM
That is a manufacturer defect and should be covered under your car's warrenty.

chubster41
10-06-2006, 03:48 PM
hmmm interesting....yeah thats what I thought.....I should go backand have them run everything as far as my VIN number...

is theyre any documents I could show them or anything to back me up that it should be covered by warranty?

also I have the extended warranty and keep in mind that I have 41,000 miles on the car if that makes any difference

engifineer
10-06-2006, 05:57 PM
The recall does nothing to keep it from breaking, it only keeps the glass from going all over.

If it truly broke sitting there, you should be covered. But the dealers are going to say someone broke it, it broke while driving, etc and try to screw you.. like most dealers do.

You can get cheaper labor outside the dealer, but I dont reccomend cheaper glass. There is a reason all OEM glass is more expensive.. it is 99% of the time better glass.

This is one reason I love that Minnesota requires full glass coverage on insurance policies. No deductable even if the dealer screws you :)

Scion_South
10-06-2006, 06:18 PM
Bad news. The year of the tC does not matter. The "fix" for 2005 was to add a laminate to the back side of the wind deflector. 2006 and 2007 are treated before they leave the factory. It is not intended to keep the glass from breaking, only to keep it from shattering into a bunch of little pieces and flying all over the driver and interior.

Odds are very good, whether you would like to believe it or not, something hit your wind deflector causing it to break. Scion can not be held responsible for that something hitting your car, that’s why we have insurance. Your situation would be no different if someone hit your windshield or any other glass with an object of come kind. You would blame them not Scion.

It’s unfortunate what happened to you, bad things happen sometimes.

chubster41
10-06-2006, 06:29 PM
no i understand the whole situation of the recall.....I know mine is an '06 but with what he said that he thought might be considered being it an early '06...

anyways I saw it b4 I left to work and it was fine....I always look at my car when I walking on the 2nd floor and I saw it when I went into the ofice and didnt see antyhing......hours later I noticed it......

to me the way it shattered it did it on its own.....

it doesnt have a hole or anything to show somwthing hit plus I would or hear it......


it does suck and hopefully I can get the funds to get it fixed.

chubster41
10-06-2006, 06:41 PM
damm if only they made a CF piece to replace the glass

chubster41
10-09-2006, 04:04 PM
well Ive email Scion corp. so I hope to hear from them soon.....

for those that have email the corp. do they respond quick?

Tito_Cruz
10-09-2006, 04:16 PM
I have an early 06 and I had the recall done...if that helps you.

Either way, I don't think that changes the situation. I don't believe warranty will help you on this one. Sorry that happened and hope you have better luck getting it replaced.

kdog_1981
10-09-2006, 04:23 PM
well Ive email Scion corp. so I hope to hear from them soon.....

for those that have email the corp. do they respond quick?

you didn't call?

chubster41
10-09-2006, 04:27 PM
u think I should call?

toeveryhour
10-09-2006, 05:53 PM
yes, call corp.

Somnambulated
10-09-2006, 06:11 PM
Here's the number --->

2fast4you
10-09-2006, 06:20 PM
u think I should call?

YES! You need to call.

And after they fix it, put on a Team Sciontific deflector sticker. :P

http://i113.photobucket.com/albums/n202/digiengineer/TCUp.jpg

chubster41
10-09-2006, 06:30 PM
ok just got off the phone and they are looking into the situation....they ran my VIN and my car wasnt affected by the recall...so I had the vinyl or laminate on...

but this sucks man....I have no clue how the heck that thing shattered.....I dont have the money to get this fixed and I hope Scion could help a brotha out....

she said a specialist should be contacting me in 1 business day!

Tito_Cruz
10-09-2006, 10:11 PM
that's good to hear brothah!

chubster41
10-09-2006, 10:29 PM
yeah it is so hopefully I will have a good responce by tomorrow

chubster41
10-11-2006, 07:59 PM
ok well I talked to them and basically its up to the dealer....Im going in for an oil change and they will inspect it. decide whether it just shattered or if something hit it.

then Scion corp. will follow up and decide from there...


now I know nothing hit it so hopefully they do say it just shattered and I get it fixed

chubster41
10-12-2006, 10:07 PM
alright I just got back from dropping my car for an oil change. Talked to the guys there and oine said that theres no way they can tell what happen.

So Im not sure now were this is headed.....I know for a fact that nothing hit the deflector.......I saw it when I left my house and when I got to work and it was fine....

Gina from Scion Corp. opened my a case so just waiting for her to get back to me....
wish me luck guys hopefully this will get fixed soon!

Sniffs
10-12-2006, 11:21 PM
there would be some sort of impact mark if a rock or some other thing hit it.. ESPECIALLY if it had the film on it.. look at what happens to a windshield if it gets hit.. HUGE impact mark..

flintgauge86
10-12-2006, 11:44 PM
dude! You gotta wash the bird poop off right away, it's very acidic!

chubster41
10-12-2006, 11:44 PM
thats what I told the two guys and they were still saying that they couldnt tell......

Im even thinking of going to a glass place and see what they say

flintgauge86
10-13-2006, 03:00 AM
Dude! Gina has your case! Poor girl. She must be like 1 of 3 people who work their cuz I always got Gina when I called scion(which was like 30 times)!

chubster41
10-23-2006, 06:22 PM
ok guys.....just got a call from the district manager....I have an inspection on monday the 30th...so hopefully they can help me out...

wish me luck guys!!!

oh and girls

flintgauge86
10-24-2006, 04:51 AM
Good luck man! Hope it turns out ok and that Toyota takes care of you. Stick it to the man!

chubster41
10-30-2006, 09:15 PM
alright well I got back from my inspection appt. and theyre gonna replace it out of goodwill since I bought the car there and I get it serviced.....Only thing is I have to take care of labopr which shouldnt be that much

Thank God......woot woot

jay_jay_n
10-30-2006, 09:59 PM
daym this sucks.. now i'm scared of this same thing happening to me :(