Dealership scratched/gashed my Work CR Kai's :(
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ICrazyChrisI



Joined: 23 Jan 2006
Posts: 470
Location: San Diego

Posted: 8/17/08 2:20PM    Post subject: Dealership scratched/gashed my Work CR Kai's :(  

So I went to my local Toyota/Scion dealership yesterday, the same one I've always gone to, and I noticed my car didn't come back around as fast..ok whatever. 5 minutes later I see one of the techs drying off my car.. They never asked if I wanted a car wash, they've NEVER washed my car before..and my car is fully dumped on Tein SS-Ps.

Already bothered that my car has gone though an automated car wash, which has probably put some scratches my paint, I asked the tech if the car wash has rails. He says it does..I already know what this means... I do a full walk around the car and I find this on my front drivers side rim..









I'm going back tomorrow to talk to their Service Manager, as he is off this weekend.. Lets see what he says.
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Dakine



Joined: 31 Jul 2004
Posts: 2532
Location: 4m:CA 2:IL,MI,RI,CT,MA,NY

Posted: 8/17/08 2:23PM    Post subject:  

wow, thats pretty deep. sry to hear and yes get that fixed along with free maintenance for the life of the car!
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O5_TRD_tC



Joined: 04 May 2005
Posts: 4035
Location: Bay Area!

Posted: 8/17/08 2:29PM    Post subject:  

make them pay!
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tCtCtC



Joined: 23 Nov 2006
Posts: 9683
Location: Rated PG 13

Posted: 8/17/08 2:32PM    Post subject:  

:doh: :gun: :evil: :)
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NH_Tc-Owner



Joined: 06 Jul 2008
Posts: 10

Posted: 8/17/08 2:33PM    Post subject:  

Wow that sucks!! Hopefully they are at least reasonable about it and get it fixed.

ugh.
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Hyghgynx



Joined: 12 May 2005
Posts: 4286
Location: Absorbed in LBP...

Posted: 8/17/08 2:40PM    Post subject:  

What a bunch of dillweeds. :flame: GL with your situation.
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hawgs74



Joined: 20 Oct 2005
Posts: 1466
Location: Conway, AR

Posted: 8/17/08 2:45PM    Post subject:  

Holy cow man. I hope they own up to it and not try to pull a dik move on you.
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Jon



Joined: 18 May 2006
Posts: 1144
Location: Atlanta, GA

Posted: 8/17/08 2:51PM    Post subject:  

They should definitely pay to have it refinished/replaced especially since you didn't ask for a carwash.
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o8tC



Joined: 23 Nov 2007
Posts: 578
Location: Rosemont, IL

Posted: 8/17/08 3:03PM    Post subject:  

that sucks dude...they should def pay for it
i hate going to the dealer to get my oil changes
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tcridinclean



Joined: 20 Jul 2006
Posts: 2624
Location: miami, fl

Posted: 8/17/08 3:13PM    Post subject:  

so are they gonna pay for it or what?
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ICrazyChrisI



Joined: 23 Jan 2006
Posts: 470
Location: San Diego

Posted: 8/17/08 3:51PM    Post subject:  

tcridinclean wrote: so are they gonna pay for it or what?

Nothing is set in stone at the moment..but idk what to do. If they do offer to get it fixed..I have no idea what I would be rolling on..I sold my stockies last month, along with my lugs.. So I don't know what they would offer me. Besides that, I'm starting to wonder how good they (or anyone else) would be able to color match it.
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tcridinclean



Joined: 20 Jul 2006
Posts: 2624
Location: miami, fl

Posted: 8/17/08 3:55PM    Post subject:  

damn dude thats horrible, i hate to see a SW in distress

good luck with that
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Schmevin1234



Joined: 04 Jul 2008
Posts: 158
Location: Portland

Posted: 8/17/08 4:12PM    Post subject:  

o8tC wrote: that sucks dude...they should def pay for it
i hate going to the dealer to get my oil changes

Why don't you do your changes yourself?
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o8tC



Joined: 23 Nov 2007
Posts: 578
Location: Rosemont, IL

Posted: 8/17/08 4:18PM    Post subject:  

because they're free! hahaha

BOT
good luck with getting them fixed dude
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Ro_Ja



Joined: 28 Apr 2007
Posts: 2190
Location: Camarillo

Posted: 8/17/08 4:22PM    Post subject:  

:cry:
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ExpresScion



Joined: 27 May 2007
Posts: 1941
Location: PHILA.

Posted: 8/17/08 5:10PM    Post subject:  

Wow, that sucks. I hate to say it, but they may say that you can't prove they did it. Why would they even go to the car wash in the first place?!
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weeloTC



Joined: 26 Jul 2007
Posts: 947
Location: LR, Arkansas

Posted: 8/17/08 5:27PM    Post subject:  

that sucks, had a friend here go to the dealership to have tires replaced cause he didnt trust any of the local shops to mount new tires and they ruined 3 of his wheels, not just a little either, so they owned up to it and bought him a full set, hopefully the same happens for you
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RodC



Joined: 06 Mar 2007
Posts: 3087
Location: Los Angeles, CA

Posted: 8/17/08 5:32PM    Post subject:  

I had to take my tC to the dealer yesterday for a front brake job. When I was picking it up, I had to stand and wait at the pickup area while they brought the car around from the back. I saw my tC roll up with this young kid behind the wheel. He went to park in the space right in front of me, and I knew what was going to happen next. I put up my palm to tell him to STOP, but he kept rolling forward and got my bumper all hung up on the curb. Even after the first contact, it seemed like he still wanted to keep rolling forwards, making the problem worse. I watched my bumper get lifted up and scrape along the top of the curb-stone. After he was done, he tried to reverse back off the curb and I had to listen to more sickening crunching noises. He got out of the car all red-faced and just said, "That usually doesn't happen with these cars."

I was ready to blow up at the guy, but something inside me has stopped caring about my car recently. The bumper has taken so much abuse from freeway debris that it's just not worth stressing about a few more scratches and bruises. There are so many variables outside of your control that you just cannot expect to keep a car in mint condition for long.
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BlizZard



Joined: 14 Aug 2007
Posts: 1827
Location: Los Angeles

Posted: 8/17/08 6:01PM    Post subject:  

RodC wrote: There are so many variables outside of your control that you just cannot expect to keep a car in mint condition for long.
x2 especially if its your DD.

GL on the wheels though bro!

i had a similar situation with my advans, i was getting it towed and the driver scuffed the spokes when he was tying the car -_-
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ihavenosn



Joined: 01 Oct 2006
Posts: 928
Location: San Diego (Lolitas king)

Posted: 8/17/08 6:15PM    Post subject:  

Damn sorry to hear Chris, I believe that might not cost that much to get fixed. My buddy Charles with the vip style gen2 box got his AME's curbed and said it was only ~$40 to get it fixed.
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