You wont believe my warranty story
02-17-2009, 05:02 PM
#1
Senior Member
Utah Scions
SL Member
Thread Starter
Join Date: Nov 2004
Posts: 362
You wont believe my warranty story
05 xB, 56,000 miles, 4 years and 2 months old.
WR Intake manifold, Ebay header, ebay intake, Precision muffler axleback
Started hearing what I thought was valve noise, after a bit of time the engine just quit. Had it towed to a local dealership, and told them I think I screwed the engine, I'll just buy a new car, trade in the xB. After looking around, one of the used car managers asks me if it's under warranty. I tell him no, and besides, I thought the aftermarket parts had voided it. He said, well why dont we try to get you covered first? (I then realize our warranty goes until 60K.)
So a week later I have given the guys all my maint. records, (THANK GOD I KEPT THEM) and new engine parts start showing up at the dealership.
They told me I spun a rod bearing, and then metal fragments spread through the engine ruining everything. The reason I never noticed anything wrong, is that I hardly ever drive the xB anymore. I drive a V8 crown vic 4 days a week, to and from work, and during work. I was so used to the torque, that I didnt notice the xB losing power so badly.
I got an entire new engine. They even put my powdercoated parts back on, and my aftermarket stuff back on. Also, while the engine was out, I bought a TRD clutch, and they put it in with no labor charge.
This is Menlove Toyota/Scion in Bountiful Utah.
EXCELLENT GUYS!
Just wanted to share, there is hope out there for us with modified engines that have things go wrong that aren't our fault!
WR Intake manifold, Ebay header, ebay intake, Precision muffler axleback
Started hearing what I thought was valve noise, after a bit of time the engine just quit. Had it towed to a local dealership, and told them I think I screwed the engine, I'll just buy a new car, trade in the xB. After looking around, one of the used car managers asks me if it's under warranty. I tell him no, and besides, I thought the aftermarket parts had voided it. He said, well why dont we try to get you covered first? (I then realize our warranty goes until 60K.)
So a week later I have given the guys all my maint. records, (THANK GOD I KEPT THEM) and new engine parts start showing up at the dealership.
They told me I spun a rod bearing, and then metal fragments spread through the engine ruining everything. The reason I never noticed anything wrong, is that I hardly ever drive the xB anymore. I drive a V8 crown vic 4 days a week, to and from work, and during work. I was so used to the torque, that I didnt notice the xB losing power so badly.
I got an entire new engine. They even put my powdercoated parts back on, and my aftermarket stuff back on. Also, while the engine was out, I bought a TRD clutch, and they put it in with no labor charge.
This is Menlove Toyota/Scion in Bountiful Utah.
EXCELLENT GUYS!
Just wanted to share, there is hope out there for us with modified engines that have things go wrong that aren't our fault!
02-17-2009, 05:26 PM
#4
Senior Member
Utah Scions
SL Member
Thread Starter
Join Date: Nov 2004
Posts: 362
ya, the mechanic is getting a bottle of Jack Daniels, the service manager didnt want anything, but for me to walk out of there with a smile. So he;' been taken care of already.
Oh and it's true, lol. The car runs so much better now I feel like an idiot for not noticing the loss of power. I'll trow up pics, but im in the middle of some mods so it's not in it's presentable form.
Oh and it's true, lol. The car runs so much better now I feel like an idiot for not noticing the loss of power. I'll trow up pics, but im in the middle of some mods so it's not in it's presentable form.
02-17-2009, 07:14 PM
#11
Senior Member
Scikotics
SL Member
Join Date: Dec 2006
Location: Patuxent River, MD
Posts: 2,476
Read your warranty booklet.
Basic (bumper to bumper) 3 yr / 36k mi
Powertrain 60 mo / 60k mi
Restraint system 60 mo / 60k mi
Corrosion resistance 60 mo / unlimited mi
Powertrain covers the engine, transmission, and front-wheel drive system. He was still under the factory warranty period.
Your dealer was awesome. I had a piston rod brake and the dealer said the TRD cold air intake caused it, which conveniently did not have a warranty (for 2006 only!, 2004 - 2005 are covered through TRD) I wish my dealer was even 1/8 as nice as that one. At least I was only out $750 ($500 for toyota to do teardown and tell me it wasn't covered, $250 for a used block, self-install)
Basic (bumper to bumper) 3 yr / 36k mi
Powertrain 60 mo / 60k mi
Restraint system 60 mo / 60k mi
Corrosion resistance 60 mo / unlimited mi
Powertrain covers the engine, transmission, and front-wheel drive system. He was still under the factory warranty period.
Your dealer was awesome. I had a piston rod brake and the dealer said the TRD cold air intake caused it, which conveniently did not have a warranty (for 2006 only!, 2004 - 2005 are covered through TRD) I wish my dealer was even 1/8 as nice as that one. At least I was only out $750 ($500 for toyota to do teardown and tell me it wasn't covered, $250 for a used block, self-install)
02-19-2009, 01:42 AM
#17
Senior Member
Utah Scions
SL Member
Thread Starter
Join Date: Nov 2004
Posts: 362
Originally Posted by vooduguru
I work at Menlove, and I saw your xB on the hoist. I'm glad that it got fixed 
ive got work to do, the interior is back in, and im getting a kenstyle kit, so dont judge it's form when you saw it, lol
02-20-2009, 05:39 PM
#18
Junior Member
Join Date: Sep 2007
Location: Bountiful Utah
Posts: 10
Originally Posted by brownfaux
Originally Posted by vooduguru
I work at Menlove, and I saw your xB on the hoist. I'm glad that it got fixed
ive got work to do, the interior is back in, and im getting a kenstyle kit, so dont judge it's form when you saw it, lol
02-21-2009, 05:28 PM
#20
Junior Member
Join Date: Sep 2007
Location: Bountiful Utah
Posts: 10
Originally Posted by brownfaux
ya ill swing by with it. Whats ur name on utah scions? I'm waiting for my tweed sample to come in the mail before i buy my new headliner material.
