wheres my grill?
 

i ordered a black grillecraft grill from namotorsports on 7/7. has anyone else ordered one around this time and has recieved it. i guess it was supposed to be on back order but i'm getting antsy and impatient

I'm just taking a stab in the dark here... but have you tried to contact them about it? If it's on back order, no one here is going to be able to do anything for you.

I suggest calling them first... find out if it IS on backorder and then just be patient.

the dudes at namotorsports are good ppls. i got my grill from them a few months back. if it's taking longer than expected it's most likely not in stock.

Re: wheres my grill?
 

Tim, first I want to apologize for the grille not shipping yet from Grillcraft. When you ordered this on the 7th, we did originally give you a ship date of the 15th. Unfortunately Grillcraft changed this date until the week coming up. We sent you an email on the 21st letting you know of the extended delay. Let me know if you did receive that email. We were out of these grilles which is why it is shipping from Grillcraft in California. They should have them this week and we will get you a tracking number as soon as it does ship. Thank you again for your patience and we appreciate your business.

Thank you everyone else for the kind words. We appreciate it!

very respectable

We always try to provide excellent customer service. Unfortunately sometimes the dates manufacturers give us are not always correct and products end up being out of stock longer than expected.

Re: wheres my grill?
 

Good news! Your grille shipped on the 19th from Grillcraft and you should have it today. Thank you again for your order and your patience.

Gotta love that kinda customer service :bow: Hmm... maybe i should get a black grillecraft too :lalala:

issue resolved.

locked.