In for sunroof 'extreme' rattle
08-08-2012, 04:01 PM
#1
Junior Member
Thread Starter
Join Date: May 2011
Location: Ontario, Canada
Posts: 15
In for sunroof 'extreme' rattle
So finally got around to getting the dealership to look into my sunroof rattle. I have read around here about little noises like creaks and squeaks and what not from the sunroof but mine was another issue. I say 'extreme' because in the tilted position going over bumps it sounded as if the roof was going to break right off it's brackets. Anyone in my car would be like... WTF is THAT?! Basically what is happening is it shakes left to right.
So after thinking that they would throw it under the rug and say that's normal the mechanic said there is a definite problem there. It is in right now for fixing. I'm assuming they will just replace the existing hardware as there may have been a failure somewhere.
Anyways, for those who have a crazy rattle in their sunroof, when I get the car back I will report back and supply any info the dealership gives me like part numbers (if it fixes the problem that is).
So after thinking that they would throw it under the rug and say that's normal the mechanic said there is a definite problem there. It is in right now for fixing. I'm assuming they will just replace the existing hardware as there may have been a failure somewhere.
Anyways, for those who have a crazy rattle in their sunroof, when I get the car back I will report back and supply any info the dealership gives me like part numbers (if it fixes the problem that is).
08-08-2012, 06:53 PM
#2
Senior Member
SL Member
Join Date: Dec 2010
Posts: 186
Mine used to do that too and I thought it was normal.
08-08-2012, 07:45 PM
#3
Junior Member
Thread Starter
Join Date: May 2011
Location: Ontario, Canada
Posts: 15
So the dealership called me back. They put a case into Toyota and got a response immediately. Apparently there are new 'updated' parts due to this issue. New sliders from what I gather.
08-09-2012, 01:59 AM
#8
08-09-2012, 06:04 PM
#10
Member
Join Date: Jun 2011
Location: Boise, ID
Posts: 35
Ha, how timely that they have an apparent fix for this problem. I've had the same roof open rattle you describe PLUS the roof closed temperature dependent popping. I took it into the dealer about a year ago, but they didn't really fix it. They put some sticky backed felt in some places with no change. The felt has since peeled off.
I just opened a case with Scion Customer Service regarding this issue because I can't stand the rattles any longer. I went the corporate route because I didn't want to waste any more of the dealership's time if Scion was aware of the problem. It sounds like they ARE aware of the issues we are having with the roof. So far Scion Customer Service has been very polite and helpful. I am waiting on them to get back in touch with me regarding getting the car in for service. Hopefully everything continues to go smoothly.
Hopefully this fix does the trick. I'll report back here once I have some concrete results.
08-09-2012, 09:06 PM
#11
Junior Member
Thread Starter
Join Date: May 2011
Location: Ontario, Canada
Posts: 15
Hey guys, I am out right now but I have the part #s in the invoice they gave me. My car has to go back in again as these parts are "Special Order" only.
This way at least you can show your dealership (if they don't want to co-operate) that there is updated parts for the sunroof.
I will post up what my car needed, again if it serves any use in the future for anyone.
This way at least you can show your dealership (if they don't want to co-operate) that there is updated parts for the sunroof.
I will post up what my car needed, again if it serves any use in the future for anyone.
08-10-2012, 05:55 PM
#13
Senior Member
SL Member
Join Date: Apr 2008
Location: Rockland County NY
Posts: 753
@ Rockland: I don't see this TSB show up in any of the searches. Has it not been officially published?
Ha, how timely that they have an apparent fix for this problem. I've had the same roof open rattle you describe PLUS the roof closed temperature dependent popping. I took it into the dealer about a year ago, but they didn't really fix it. They put some sticky backed felt in some places with no change. The felt has since peeled off.
I just opened a case with Scion Customer Service regarding this issue because I can't stand the rattles any longer. I went the corporate route because I didn't want to waste any more of the dealership's time if Scion was aware of the problem. It sounds like they ARE aware of the issues we are having with the roof. So far Scion Customer Service has been very polite and helpful. I am waiting on them to get back in touch with me regarding getting the car in for service. Hopefully everything continues to go smoothly.
Hopefully this fix does the trick. I'll report back here once I have some concrete results.
Ha, how timely that they have an apparent fix for this problem. I've had the same roof open rattle you describe PLUS the roof closed temperature dependent popping. I took it into the dealer about a year ago, but they didn't really fix it. They put some sticky backed felt in some places with no change. The felt has since peeled off.
I just opened a case with Scion Customer Service regarding this issue because I can't stand the rattles any longer. I went the corporate route because I didn't want to waste any more of the dealership's time if Scion was aware of the problem. It sounds like they ARE aware of the issues we are having with the roof. So far Scion Customer Service has been very polite and helpful. I am waiting on them to get back in touch with me regarding getting the car in for service. Hopefully everything continues to go smoothly.
Hopefully this fix does the trick. I'll report back here once I have some concrete results.
08-10-2012, 05:56 PM
#14
Senior Member
SL Member
Join Date: Apr 2008
Location: Rockland County NY
Posts: 753
08-10-2012, 07:26 PM
#16
@ Rockland: I don't see this TSB show up in any of the searches. Has it not been officially published?
Ha, how timely that they have an apparent fix for this problem. I've had the same roof open rattle you describe PLUS the roof closed temperature dependent popping. I took it into the dealer about a year ago, but they didn't really fix it. They put some sticky backed felt in some places with no change. The felt has since peeled off.
I just opened a case with Scion Customer Service regarding this issue because I can't stand the rattles any longer. I went the corporate route because I didn't want to waste any more of the dealership's time if Scion was aware of the problem. It sounds like they ARE aware of the issues we are having with the roof. So far Scion Customer Service has been very polite and helpful. I am waiting on them to get back in touch with me regarding getting the car in for service. Hopefully everything continues to go smoothly.
Hopefully this fix does the trick. I'll report back here once I have some concrete results.
Ha, how timely that they have an apparent fix for this problem. I've had the same roof open rattle you describe PLUS the roof closed temperature dependent popping. I took it into the dealer about a year ago, but they didn't really fix it. They put some sticky backed felt in some places with no change. The felt has since peeled off.
I just opened a case with Scion Customer Service regarding this issue because I can't stand the rattles any longer. I went the corporate route because I didn't want to waste any more of the dealership's time if Scion was aware of the problem. It sounds like they ARE aware of the issues we are having with the roof. So far Scion Customer Service has been very polite and helpful. I am waiting on them to get back in touch with me regarding getting the car in for service. Hopefully everything continues to go smoothly.
Hopefully this fix does the trick. I'll report back here once I have some concrete results.
08-13-2012, 10:11 PM
#20
Senior Member
SL Member
Join Date: Jun 2012
Location: PA
Posts: 630
Mine is quiet unless it is tilted up, it rattles a decent amount over bumps in the tilt position. I narrowed it down to the wind deflector. The glass does move while driving or going over bumps, but if you hold the wind deflector down by hand over bumps it doesn't rattle. Anyone experience this?
