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RUST ARBITRATION

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Old Jun 14, 2006 | 12:40 PM
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Default RUST ARBITRATION

When a seventh rust spot appeared on a different part of the car the dealer tried to say it was the result of a paint scratch. This latest spot is also where the rubber seal meets the paint. It is not a stone chip and there was no physical evidence of a scratch in the paint. I believe they are willfully not responding ethically in the face of clear evidence. I have filed for Arbitration. Does anyone have any experience in Arbitration you could share? The local televison station asked if I had looked for any "secret warranties" Toyota may make available to keep the problem quiet. I have not found any. Can anyone help here?
Old Jun 14, 2006 | 02:05 PM
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When you say "filed for arbitration," with whom did you file this with? Toyota?
Old Jun 14, 2006 | 04:02 PM
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i m interested following this case myself even i have not find any rust yet. Please keep us inform
Old Jun 15, 2006 | 02:14 AM
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I filed with National Center for Dispute Settlement, as identified in the Owners Warranty Rights Notification bookelt Toyota provided when I bought the car.
Old Jun 15, 2006 | 04:12 AM
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Is your xB "recent"? If so your dealer may have sold you an xB that went through flooding caused by Hurricane Katrina.
Old Jun 15, 2006 | 12:43 PM
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It was new in September 2006. Paperwork indicated it came direct from assembly plant in State of Washington.
Old Jun 15, 2006 | 12:52 PM
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Originally Posted by RogersHC
It was new in September 2006. Paperwork indicated it came direct from assembly plant in State of Washington.
Do you mean 2005 and Port? It's June of 2006 and xBs are not assembled in this country.
Old Jun 15, 2006 | 01:20 PM
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no, its from the future...thats why the rust...lol
Old Jun 15, 2006 | 08:55 PM
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It was my understanding there was an assembly plant on the west coast in Washington.
Old Jun 15, 2006 | 09:11 PM
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nope, they SHOULD have a sticker on them (I believe it has to LEGALLY be DISPLAYED on new cars) stating where the engine parts came from, and the point of assembly... both are (SHOULD BE) 100% Japan. Thats why it takes 3-4 weeks to get one if they don't have one on the lot. I got mine with ONE mile on it... and it had the content sticker on it.


EDIT: What dealership in what state did you get yours from? Also, how many miles did it have on it when you picked it up?? Did you mean September 2005??
Old Jun 15, 2006 | 09:23 PM
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All xBs are 100% Japanese built. One of the ports of entry is NEAR Washington state, in Portland, Oregon.

There are no xB assembly plants in or near Washingon state.

Please keep us informed about any developments with arbitration.
Old Jun 16, 2006 | 02:08 AM
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Ya i think all xbs are made in japan. Mine definately has the Made in Japan 100% on it when I got it.

Keep us inform

Good luck mate
Old Jun 16, 2006 | 06:06 AM
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The "assembly" that takes place in this country is limited to some of the accessories. For instance, I think the xB rs3 had its headrests put in here at the ports. Isn't the warranty for "rust through" and not just spots of rust? My book states, "This warranty covers repair or replacemnt of any original body panel that develops perforation from corrosion (rust-through), subject to the exceptions ...."

Please let us know how this turns out.
Old Jun 16, 2006 | 11:08 AM
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You Folks are right again. My sticker says Portland, Oregon is the PLANT/PORT, origin. I cannot find any reference to assemby in Japan. The car had eight miles on the odometer. It was loaded in Portland on September 15, 2005 and delivered on September 29. Dealer said it came through Chicago. When the Toyota Rep looked at it his first response was, "rail dust". He reluctanly agreed there would be no rail dust below or above the door seal.; but they are still trying.
Old Jun 16, 2006 | 12:31 PM
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Default Re: RUST ARBITRATION

Originally Posted by RogersHC
When a seventh rust spot appeared on a different part of the car the dealer tried to say it was the result of a paint scratch. This latest spot is also where the rubber seal meets the paint. It is not a stone chip and there was no physical evidence of a scratch in the paint. I believe they are willfully not responding ethically in the face of clear evidence. I have filed for Arbitration. Does anyone have any experience in Arbitration you could share? The local televison station asked if I had looked for any "secret warranties" Toyota may make available to keep the problem quiet. I have not found any. Can anyone help here?
Where exactly are you finding rust? The warranty is only good for perforation.. rust thru.
Surface rust is not warranted.
Old Jun 16, 2006 | 08:45 PM
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post some photos of your rust spots if you can. I am surprized to hear about this, and would like to see what and where.
Old Jun 16, 2006 | 09:49 PM
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The window sticker should have listed origin, in percentages, and the "B" pillar federal sticker will list origin, too...



Cars being shipped into the US often come with some minor parts stored inside rather than mounted. Things like antennas, exterior mirrors, front and rear skirts, etc., are often not mounted at the factory to prevent shipping damage.

Just to repeat, though, the xBs are listed as being 100% Japanese components, assembled in Japan - in fact all of them are assembled at just one plant (Takaoka Plant).



(The new Japanese bB is made at a Daihatsu plant in Japan.)

The box is 100% Japanese.
Old Jun 17, 2006 | 05:44 AM
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So the Coo and the bB are made in the Daihatsu plant--interesting............
Old Jun 17, 2006 | 07:11 AM
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Yup. Both the bB and Coo are made in Daihatsu's largest plant.
Daihatsu—in which Toyota has a 51% stake—has introduced a new compact passenger car, the COO, into the Japanese market.

Daihatsu manufactures both the COO and Toyota’s bB at the same plant in Osaka. (Both cars share the same engine options). Other shared models include Toyota’s Rush SUV (Daihatsu Be-go model); the Toyota Passo (Daihatsu Boon); and the Toyota Avanza (Daihatsu Xenia). Daihatsu is sharing more parts with Toyota to cut its own development costs.
Old Jun 17, 2006 | 12:52 PM
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Thanks for the info on manufacture. Is bB same as Xb or is it something different. What plant manufacutreres the Corolla? I have tried to post photos but I am unable to navigate the process on this site. The service manager has finally agreed the problem with my rust spots appeares to be related to weld splatter. Is there any information on the manufacturing process from welding to first paint?



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