SO, as a few of you may have been watching, i recently started a thread about my xB shaking, and it (according to the dealer) is the front axle and it needs to be replaced. Now I havent heard exactly why, because they just left a voice message on my phone saying "It looks like your going to need a new axle, and it wont be covered under warranty because you have lowering springs.: <--- Exact words from the dealer... So im kinda ____ed off right now, so yeah... What do you guys think I should do?

 

I have never heard of Lowering springs breaking an axle. I only heard of an axle breaking on ZPI's Turbo xB (I think they did ?) I say they are wrong about it not being covered

 

Which dealership are we talking about?

Scion continues to advertise these hugely modified vehicles and then gets off saying they won't assist a customer with much milder modifications in comparison.

 

CFL Toyota

 

They sell TRD springs, would they deny the claim w/ TRD equipment?

Give Scion and/or the "main man" a call and see if he can help.

 

Im thinking about giving Mr. Michael Kennedy a call... See what he says...

 

It's going to sound odd but have you tried another dealership, WC, TOO, DM?

 

Not yet, im actually thinking about throwing on my stock springs and going to one of them, LOL...

 

None of the lowered springs I have ever seen would make the axle operate outside its acceptable range of motion. The only way lowered springs could effect the axle joints is if it put the suspension so low that the CV joints were operating at and beyond their limits of angle. Driving around with an air suspension all the way down (not likely or even possible) might cause this situation. How big a drop are your springs??....like 4.5 inches Try another dealer. The idea of reinstalling the stockers is not a bad one either if it comes to that.

 

if the dealer can prove that the springs caused the problem then they do not have to warranty it. however with the thousands and thousands of Scions with lowered springs, and the Scions they sell with the lowered springs installed, and no reports of major axel failure I see no way they can deny the warranty.

the Magnuson-Moss act is there to protect the consumer from dealerships pulling this kind of stunt. Put the screws to them Clint, call them out and get your car fixed under warranty.

good luck!

 

Best idea ever. There is no way lowering springs damaged an axle. They can't prove it so this is covered under warranty. If they said you blew a strut or something then I could see that but not your axle.

 

Well im bringing the car to Mike Erdman Toyota tomorrow, Steve Saparito is a good friend of mine, hell hes the salesman that sold me my RS3, and hes gonna see what he can do for me, will keep you guys posted...

 

sorry bout da bad news bro! good luck on resolving da porblem!

 

Randode just broke his about two hours ago on a burn out. video is to come out soon.

 

**UPDATE**

Dropped the car off today at Mike Erdman Toyota. They looked at it, the boot is still there, the clamp that holds the dust boot on is broken off, the fluid & grease dried up, and hence the shaking. But they are going to cover it under warranty, because it has NOTHING to do with my lowering springs. So if ANYONE in Central Florida needs assistance with their Scion PLEASE go to Mike Erdman Toyota in Merritt Island, and tell them I PERSONALLY sent you, and if that doesnt work, ASK to speak with Steve Saparito (Scionpro). HUGE Kudos to both of them for helping me out!!!

 

Glad to hear everything worked out for you.

 

wow...some story. Glad to hear everything worked out for you.

 

Actually, yes. A Scion dealership has to do the install on all TRD equipment in order to keep the warrenty. This includes the TRD SC that so many buy or bought from Scion and then pay more to have the dealership install it. If not, Scion clearly states that the addition will viod any warrenty.

 

You are correct, but do you have the cash, time and room for the headaches to file a lawsuit against Scion for not covering a $300 axle? The law is there, but to use it you have to fight the car maker and their lawyers who will keep you so wrapped up in red tape youll never set foot into a court for years. Meanwhile your car is still broken.

 

warrenty only covers factory installed equipment and parts, not the TRD springs. it's NOT because of the springs i know for a fact. it should be covered by warrenty though because we ours selfs here on SL have proofe of the fact that the axel takes alot more then that to snap PLUS if the TRD springs were causing the axels to snap, they wouldn't sell them to the public through the car dealerships knowing they would have bad customer repore. look up the thread on here "ZPI takes the xB to the track" i think it is. that right there should be proofe, if it's not enough, have them call ZPI personaly. the weight balance to power ratio on just the TRD springs alone isn't enough, you would have to be pushing more then double the stock power and you would need SERIOUS tire hop and lets face it, if you had double or more then the stock power, you would not see tire hop anymore. only time i've ever heard/seen the hight of the xB effectively cause the stock axel to snap was on some recent post on here of being on air bags and doing some low end burn outs which i personaly think they broke the diff, not the axel *i think that is*. this is why i went through titus will, when it says under warrenty, that means everything, even dealership installed parts.