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Carson Toyota...purchased parts from them

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Old Sep 11, 2008 | 07:07 AM
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Default Carson Toyota...purchased parts from them

I recently purchased some parts from Carson Toyota (www.newscionparts.com) The parts that I purchased was front and rear bB emblems and a carbon fiber fuel door applique. I paid for the 2 day shipping. The parts came in today and when I got home tonight and opened the box hoping to see all my parts that I ordered. Come to find out there was just the carbon fiber door applique.

I am not sure why i just received one of three items that I ordered. Plus I specified on the order form to ship everything together. I will be calling them tomorrow to find out where are my front and rear bB emblems. Will let everyone know the outcome. I will be posting this on other scion sites that I am part of.

Anyone had bad experiences with them?
Old Sep 13, 2008 | 04:42 PM
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I contact them through there website and explained my problem. The next morning I received a call from someone. He was very helpful and I explained that I have not received the front and rear emblems, just the carbon fiber fuel door applique. He mentioned that he will have the parts overnighted and the next day I received my parts.

Though the front bB emblem had some scuff marks, but other than that everything was good. They corrected the problem and I received my parts.
Old Jan 13, 2009 | 04:05 AM
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Carson toyota has great prices on Lexus parts, used to buy from them all the time when i had my GS
Old Jan 13, 2009 | 11:31 PM
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they took care of me just fine..great company...
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