View Full Version : Quality issue with TRD springs??????
TKE_BH964 01-09-2005, 03:14 AM I just got back from my dealer tonight and asked them about ordering my tC with the TRD srpings. The salesman came back from the parts department saying that they can't get the springs right now due to a quality control issue with them. Has anyone else heard about this? The salesman said it was from people complaining about the ride after installing the springs. We both kinda laughed at this seeing as buying lowering springs pretty much garuntees you won't have as plush a ride.
lebshiff21 01-09-2005, 03:38 AM Weird -- sounds like BS. You already do all your paperwork? I could see an unmotivated salesman just give you that line 'cause he didn't want to re-do it.
Otocan 01-09-2005, 03:46 AM Weird -- sounds like BS. You already do all your paperwork? I could see an unmotivated salesman just give you that line 'cause he didn't want to re-do it.
I second that....
also, the TRD springs are an aftermarket part, they don't get installed at port and would need to be specifically ordered by the dealer and they will undoubltably rape you on installation prices because it's such a time-comsuming job - do not - I repeat - do NOT get suspension mods from the dealer... they are considered a wear and tear part so they aren't covered under warranty unless they malfunction anyways (the shocks that is) - have them do your alignment after you have the parts installed so if you get uneven wear on your tires BECAUSE of your suspension you installed elsewhere you can say "it doesn't matter what I put on because YOU GUYS did the alignment and the alignment is what caused the problem, I was told by YOU my alignment was perfect"
TKE_BH964 01-09-2005, 03:53 AM Otocan,
Thats a good idea of having them do the alignment afterwards. I will probably just order the springs when springs hits and install them at home. I also don't think it was because the dealer was lazy, he hadn't done the paperwork yet. It was really odd.
Ranthese 01-10-2005, 10:00 PM The only thing I can complain about them is that the drop seems uneven from the front and back, and even the driver and passenger. There's been some threads about this.
TKE_BH964 01-11-2005, 12:38 AM Hmm.... Maybe thats why my dealership couldnt order them, TRD finally realized the drop not looking right?
Thanks for the input
tC_Dragon 01-11-2005, 06:07 AM I doubt it has anything to do with quality control... i doubt that salesman even keeps track of any accessory quality.
Having been in teh car business before, my best guess would be that the salesman for whatever reason fed u a line of bs. Perhaps because his parts dept doesnt like to deal with trd products or because he or his manager didnt want to deal with ordering/installing of extra parts. So he probably made that ____ up to try n sell u the car as is.
dmitri 01-11-2005, 03:49 PM If the drop is uneven on all four corners then there's definately some QC problem going on there.. It doesn't help matters that TRD relabel and resells other companies' parts.
mcgeorgeparts 01-11-2005, 04:28 PM We haven't heard of any Quality problems with the TRD springs sounds like a line from the salesman.
I just spoke to the TRD Rep if anyone would know he would .
TRD does use outside vendor's to manufacture parts to their spec.'s they don't just re-label parts . Some items are made on site some are not . This is common practice with all manufactures including Toyota , Scion or even Mercedes Benz who has elec. components made by Toyota/Nippondenso .
You will find the same to be true with performance vendors as well they will do the engineering /R&D for a item then out source the production to their spec.'s.
TKE_BH964 01-11-2005, 05:07 PM Thank you for checking on that for me. Now that I know that the springs are good, I will be placing an order with you in a few days when my car comes in. Thanks again.
tC_Dragon 01-12-2005, 08:04 PM We haven't heard of any Quality problems with the TRD springs sounds like a line from the salesman.
I just spoke to the TRD Rep if anyone would know he would .
TRD does use outside vendor's to manufacture parts to their spec.'s they don't just re-label parts . Some items are made on site some are not . This is common practice with all manufactures including Toyota , Scion or even Mercedes Benz who has elec. components made by Toyota/Nippondenso .
You will find the same to be true with performance vendors as well they will do the engineering /R&D for a item then out source the production to their spec.'s.
Thank you for the clarification!!!
i see so many people jump to conclusions on this site... From my experience, i've read about people having problems with uneven drops for almost every single spring manufacturer out there.... most of the time due to improper installation. The case in my experience has been that most springs released by the companies like trd, neuspeed, eibach, H&R are pretty damn good quality and 95% will have zero complaints.
I think its important to give a certain degree of credit to these companies.
dmitri 01-14-2005, 07:07 AM TRD does use outside vendor's to manufacture parts to their spec.'s they don't just re-label parts
Must have changed recently.. Their springs, FPR, Rims, stainless steel brake lines for the MR2 Turbo are all sold by their respective vendors, TRD just puts their logo in place of theirs and marks them up ~20% or so.
-dp
apexjr 01-17-2005, 07:28 PM Nah, TRD does a good deal of R&D with the different vendors until they get what they want from the part... the part's typically have different specs then anything else on the market. Since you are or were a MR2 owner, look at the spring rates for the TRD springs and then try to match it up with anything out there. It doesn't.
IndigoDreams 01-17-2005, 08:45 PM funny....my TRD springs were put on at port....how do I know you may ask...well i was there when the truch arrived with my car
tC_Dragon 01-17-2005, 10:48 PM funny....my TRD springs were put on at port....how do I know you may ask...well i was there when the truch arrived with my car
wow thats interesting... i never heard of any of the tC's comin into the dealerships with teh springs already put in...
I'm curious... are you sure it came straight from port and didn't get dealer traded to the location you bought it from? Perhaps it could have been put on at a different dealership before being traded to your dealership for purchase. One way to tell is probably lookin at the original factory sticker that came on your car. it should have printed all the options installed at factory and what dealership it was originally intended for. THis is the large window size sticker that should have been on the passenger window at delivery.
Sparks_Scion_TRD_Parts 01-19-2005, 07:37 PM I just got back from my dealer tonight and asked them about ordering my tC with the TRD srpings. The salesman came back from the parts department saying that they can't get the springs right now due to a quality control issue with them. Has anyone else heard about this? The salesman said it was from people complaining about the ride after installing the springs. We both kinda laughed at this seeing as buying lowering springs pretty much garuntees you won't have as plush a ride.
I wish you would send this guys name, Dealer name, and phone number to TRD along with his statement about the "problem". They'd just love to talk to this clown and his boss. There's no problem with the springs. :no:
ken
tC_Dragon 01-19-2005, 09:08 PM I just got back from my dealer tonight and asked them about ordering my tC with the TRD srpings. The salesman came back from the parts department saying that they can't get the springs right now due to a quality control issue with them. Has anyone else heard about this? The salesman said it was from people complaining about the ride after installing the springs. We both kinda laughed at this seeing as buying lowering springs pretty much garuntees you won't have as plush a ride.
I wish you would send this guys name, Dealer name, and phone number to TRD along with his statement about the "problem". They'd just love to talk to this clown and his boss. There's no problem with the springs. :no:
ken
lol
if you really wanna get the dood in trouble, i'd get a hold of toyota corporate's customer service/satisfaction dept number. CSI scores are a pretty big deal to a dealership and that'd probably yield more results than trd reps.
Sparks_Scion_TRD_Parts 01-19-2005, 09:16 PM lol
He's probably got enough trouble just being him. I just really wanted to reply to the dumb rumor he started. OK, I think I'm done now.
Ken
chris0 01-22-2005, 12:32 AM Otocan,
Thats a good idea of having them do the alignment afterwards. I will probably just order the springs when springs hits and install them at home. I also don't think it was because the dealer was lazy, he hadn't done the paperwork yet. It was really odd.
don't wait for spring. the car handles much better when lowered which helps during crappy weather.
KINGxOFxSKA 01-22-2005, 01:41 AM they are considered a wear and tear part so they aren't covered under warranty unless they malfunction
I was told by the dealership here that any aftermarket items such as the trd springs or shocks etc purchased and installed at Toyota/Scion are covered under your warrenty...
sheep 01-23-2005, 06:47 PM It is true that any TRD/Scion accessories purchased at the dealership and installed at the dealership (sickeningly high rates, I know, I work there) will be covered by warranty.
Also, any part can be installed at port. It just has to be ordered that way. The reason most are not is because the dealership makes more money if they instal the parts. The kickbacks from Toyota for the work is what they want and that is the reason why most dealerships say they have to install most parts.
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