Quality issue with TRD springs??????
#1
Quality issue with TRD springs??????
I just got back from my dealer tonight and asked them about ordering my tC with the TRD srpings. The salesman came back from the parts department saying that they can't get the springs right now due to a quality control issue with them. Has anyone else heard about this? The salesman said it was from people complaining about the ride after installing the springs. We both kinda laughed at this seeing as buying lowering springs pretty much garuntees you won't have as plush a ride.
#3
Originally Posted by lebshiff21
Weird -- sounds like BS. You already do all your paperwork? I could see an unmotivated salesman just give you that line 'cause he didn't want to re-do it.
also, the TRD springs are an aftermarket part, they don't get installed at port and would need to be specifically ordered by the dealer and they will undoubltably rape you on installation prices because it's such a time-comsuming job - do not - I repeat - do NOT get suspension mods from the dealer... they are considered a wear and tear part so they aren't covered under warranty unless they malfunction anyways (the shocks that is) - have them do your alignment after you have the parts installed so if you get uneven wear on your tires BECAUSE of your suspension you installed elsewhere you can say "it doesn't matter what I put on because YOU GUYS did the alignment and the alignment is what caused the problem, I was told by YOU my alignment was perfect"
#4
Otocan,
Thats a good idea of having them do the alignment afterwards. I will probably just order the springs when springs hits and install them at home. I also don't think it was because the dealer was lazy, he hadn't done the paperwork yet. It was really odd.
Thats a good idea of having them do the alignment afterwards. I will probably just order the springs when springs hits and install them at home. I also don't think it was because the dealer was lazy, he hadn't done the paperwork yet. It was really odd.
#7
I doubt it has anything to do with quality control... i doubt that salesman even keeps track of any accessory quality.
Having been in teh car business before, my best guess would be that the salesman for whatever reason fed u a line of bs. Perhaps because his parts dept doesnt like to deal with trd products or because he or his manager didnt want to deal with ordering/installing of extra parts. So he probably made that ____ up to try n sell u the car as is.
Having been in teh car business before, my best guess would be that the salesman for whatever reason fed u a line of bs. Perhaps because his parts dept doesnt like to deal with trd products or because he or his manager didnt want to deal with ordering/installing of extra parts. So he probably made that ____ up to try n sell u the car as is.
#9
We haven't heard of any Quality problems with the TRD springs sounds like a line from the salesman.
I just spoke to the TRD Rep if anyone would know he would .
TRD does use outside vendor's to manufacture parts to their spec.'s they don't just re-label parts . Some items are made on site some are not . This is common practice with all manufactures including Toyota , Scion or even Mercedes Benz who has elec. components made by Toyota/Nippondenso .
You will find the same to be true with performance vendors as well they will do the engineering /R&D for a item then out source the production to their spec.'s.
I just spoke to the TRD Rep if anyone would know he would .
TRD does use outside vendor's to manufacture parts to their spec.'s they don't just re-label parts . Some items are made on site some are not . This is common practice with all manufactures including Toyota , Scion or even Mercedes Benz who has elec. components made by Toyota/Nippondenso .
You will find the same to be true with performance vendors as well they will do the engineering /R&D for a item then out source the production to their spec.'s.
#11
Originally Posted by mcgeorgeparts
We haven't heard of any Quality problems with the TRD springs sounds like a line from the salesman.
I just spoke to the TRD Rep if anyone would know he would .
TRD does use outside vendor's to manufacture parts to their spec.'s they don't just re-label parts . Some items are made on site some are not . This is common practice with all manufactures including Toyota , Scion or even Mercedes Benz who has elec. components made by Toyota/Nippondenso .
You will find the same to be true with performance vendors as well they will do the engineering /R&D for a item then out source the production to their spec.'s.
I just spoke to the TRD Rep if anyone would know he would .
TRD does use outside vendor's to manufacture parts to their spec.'s they don't just re-label parts . Some items are made on site some are not . This is common practice with all manufactures including Toyota , Scion or even Mercedes Benz who has elec. components made by Toyota/Nippondenso .
You will find the same to be true with performance vendors as well they will do the engineering /R&D for a item then out source the production to their spec.'s.
i see so many people jump to conclusions on this site... From my experience, i've read about people having problems with uneven drops for almost every single spring manufacturer out there.... most of the time due to improper installation. The case in my experience has been that most springs released by the companies like trd, neuspeed, eibach, H&R are pretty damn good quality and 95% will have zero complaints.
I think its important to give a certain degree of credit to these companies.
#12
Originally Posted by mcgeorgeparts
TRD does use outside vendor's to manufacture parts to their spec.'s they don't just re-label parts
-dp
#13
Nah, TRD does a good deal of R&D with the different vendors until they get what they want from the part... the part's typically have different specs then anything else on the market. Since you are or were a MR2 owner, look at the spring rates for the TRD springs and then try to match it up with anything out there. It doesn't.
#15
Originally Posted by IndigoDreams
funny....my TRD springs were put on at port....how do I know you may ask...well i was there when the truch arrived with my car
I'm curious... are you sure it came straight from port and didn't get dealer traded to the location you bought it from? Perhaps it could have been put on at a different dealership before being traded to your dealership for purchase. One way to tell is probably lookin at the original factory sticker that came on your car. it should have printed all the options installed at factory and what dealership it was originally intended for. THis is the large window size sticker that should have been on the passenger window at delivery.
#16
Re: Quality issue with TRD springs??????
Originally Posted by TKE_BH964
I just got back from my dealer tonight and asked them about ordering my tC with the TRD srpings. The salesman came back from the parts department saying that they can't get the springs right now due to a quality control issue with them. Has anyone else heard about this? The salesman said it was from people complaining about the ride after installing the springs. We both kinda laughed at this seeing as buying lowering springs pretty much garuntees you won't have as plush a ride.
ken
#17
Re: Quality issue with TRD springs??????
Originally Posted by Sparks Scion TRD Parts
Originally Posted by TKE_BH964
I just got back from my dealer tonight and asked them about ordering my tC with the TRD srpings. The salesman came back from the parts department saying that they can't get the springs right now due to a quality control issue with them. Has anyone else heard about this? The salesman said it was from people complaining about the ride after installing the springs. We both kinda laughed at this seeing as buying lowering springs pretty much garuntees you won't have as plush a ride.
ken
if you really wanna get the dood in trouble, i'd get a hold of toyota corporate's customer service/satisfaction dept number. CSI scores are a pretty big deal to a dealership and that'd probably yield more results than trd reps.
#19
Originally Posted by TKE_BH964
Otocan,
Thats a good idea of having them do the alignment afterwards. I will probably just order the springs when springs hits and install them at home. I also don't think it was because the dealer was lazy, he hadn't done the paperwork yet. It was really odd.
Thats a good idea of having them do the alignment afterwards. I will probably just order the springs when springs hits and install them at home. I also don't think it was because the dealer was lazy, he hadn't done the paperwork yet. It was really odd.
#20
Senior Member
Unique Scionikz
SL Member
Join Date: Jan 2005
Location: Duarte, California
Posts: 3,360
Originally Posted by Otocan
they are considered a wear and tear part so they aren't covered under warranty unless they malfunction