it looks as if the relay is fine!

ive had somei ssues with this kit since the begning but kind of ignored them

at the cutoff, theres like 3 different colors around the return line shadow if you drive up close to a wall. one bulb is fine. the other is just all messed up and flickers. maybe ill just man up an order some new bulbs :/

Can you swap the bulbs from side to side to see if the problem follows the bulb? If it does, then possibly a bulb issue but it's hard to tell w/o seeing the beam pattern that you're talking about. Can you post up some pics?

all i have is a camera phone, i'll see what i can do!

Hey Clifford, I sent an email to sales@mobilehid.com Hopefully we can work something out if you get a chance to read it. Thanks again.

e-mailed you back buddy. sorry for the delay, your message went into the spam filter. :( we get a ton of spam due to our search engine ranking.

Hey, what am I looking at for 5k HIDS shipped to 75254??

Shift_N_Red - there is a promotional sale going on. Instead of $180, they're discounted to $140 for SL members.

Thanks.

Clifford

Just hooked up with Clifford the other day to pick up my H4 6K HID's with low/high beam for the xD...Thanks Cliiford, these things are sweet...I appreciate it!

just wondering, how much longer is this sale going to last?

sale is going on until mid july! thanks.

sweet thanks! next pay day is july 3rd so look for a order of 9006 5ks on july 4th or 5th lol!

Hi Cliff,

Sent you an e-mail couple days ago, please take a look and let me know about bulb replacement for a H11 50w 6000K kit that I bought from you in September.

thank you very much,

Michael

pm'd you cliff! Get back at me ASAP please. :D

Pm'd on Wednesday! 6/25 Maybe he is on vacation?

Cliff,

can you reply to my inquiry of bulb replacement? It's been more than a week since I first contacted you via e-mail.

thank you.

same here cliff. i wanna see if i can swap my 6k bulbs from the kit i bought from you, to a 4300 or 5k kit or something more close to stock. been gettin too many people flashin me thinkin my HIs are on. Im not asking for a free swap just wanna see which bulbs you recommend. thanks

x2, I know SL has been acting strange so get back at me when you can. Oh, and if you didn't get my message, I am looking to see if I am still covered under your warranty. One of my ballasts has failed, I can tap on it and make the bulb flicker on and off. Checked all connections and even swapped bulbs. Ballast made that bulb bad as well. Hope to hear back from you soon.

my order is in, ill be waiting patiently!

Ordered!! Cant wait to get them!

Cliff,

it's been more than 2 weeks, since I first contacted you. Would you PLEASE get back to me about the bulb replacement? I can't keep driving with one light off and just asking to get pull over by a cop.

Again it's for H11 50w @ 6000k.

thank you.

just got mine in today! kit looks and feels solid as hell

Cliff has been out of town but is back now...He should be posting up on the boards very soon...

Welcome back Cliff...Good to see ya last night at SI2, thanks for the HID's you donated to the raffle...

By the way, thanks for the music motion shirt!

placed my order thursday, and got my new kit today... i hope it was worth it(going from 6k to 5k)

I have questions...check your PMs. Thanks

Still waiting for replacement bulbs. Hope the come soon!

hey

i got a set of HID's and have no idea what tehy are what brand they are or anything, anyways, one day it fell out of hte car and the bulb broke and i guess a car ran over my connections...seems like the cnnections work but the bulb is broken. what do i order to make everything work again?

I pm'd you back cliff, let me know if you received it or not.

bump for awesome products and customer service

just placed order for 2nd set of hid for fog lights
cant wait

YGPM, Let me know. Awaiting to order a set for my wifes TC!

Great Product. My wife loved them. Came just in time for her Bday. Took me less than 1/2 hour for install. Might have to pick them up later on for her highs/fogs!

Clif, having another issue with one of my ballast. Shooting a PM

I have had this kit for almost a year and I love it. Everyone who asks me where to get HIDs from I direct them to you guys.

Cliffud,

I've purchased your HID product 10 months ago and everything was fine until as of late. One side of the kit isn't working well.

Problem:
After turning on the HID kit, both lighting unit works well. Usually I would hear a sound from both unit once the light was switched on, but lately one side is producing an unusually louder sound. After 10 seconds or so, one bulb will turn off.

Afterward, I switched the bulb to different ballasts. It turns out the bulb was causing the problem and not the ballast. I was wondering what is the warranty policy for bulb replacements. $60 is pretty expensive to replace a bulb used for only 10 months.

Where is everyone placing the relays for their kits. The website says the relays are not waterproof.

Hey Clifford,
I sent you an e-mail a couple of days ago and haven't heard anything back. My Driver side Bulb only flickers when I turn them on then dies completely. I switched the bulbs and the Passenger side works fine. Please let me know what I need to do. Thanks
Ben.
Benman9245@gmail.com
Hope everything is well!

Been a few days and havent heard anything, seems Cliff fell off the band wagon

x2, I never heard anything back from him. It has been almost 3 weeks for me.

This is my second issue with the ballast from the kit.

haven't seen Cliff online for while now. I send him a PM asking HID for F150 on July 31. i haven't got an response from him yet. I just hope everything is ok with him.
My tc's 4300k MobilHID still running strong. :)

Looking back 3 pages of comments...something sounds fishy.

someone cooking fish?

lol^^^ He responded to me saying he would take care of the bad ballast, and asked if I needed a bulb as well. I responded back, and haven't heard an answer yet.

Yeah my bulb is dimmer now, I tried it on the other side and its not as bright as it was. I just want a new kit...lol

faux_ghost,

how long you had your kit? (I want to see how fishy it gets.)

had the kit almost 2 years now, first issue with the ballast was after the first year or so. replaced it and now having the same issue.

Crap, I really need this bulb...I have to have my car inspected! I hope everything is ok.

I had to swap out my HID with a halogen, yuck. Now I'm able to drive at night though....

Cliffud,

I've purchased your HID product 10 months ago and everything was fine until as of late. One side of the kit isn't working well.

Problem:
After turning on the HID kit, both lighting unit works well. Usually I would hear a sound from both unit once the light was switched on, but lately one side is producing an unusually louder sound. After 10 seconds or so, one bulb will turn off.

Afterward, I switched the bulb to different ballasts. It turns out the bulb was causing the problem and not the ballast. I was wondering what is the warranty policy for bulb replacements. $60 is pretty expensive to replace a bulb used for only 10 months.

Sent you a PM for your information. I got ya covered man. Don't worry.

Where is everyone placing the relays for their kits. The website says the relays are not waterproof.

Your best bet for mounting your relay is to mount it in a place where it won't be exposed to the elements. Another thing that I've noticed when installing lights locally is to mount the relay with the wires facing down so no water can pool up on the relay itself where the prongs are located.

Hey Clifford,
I sent you an e-mail a couple of days ago and haven't heard anything back. My Driver side Bulb only flickers when I turn them on then dies completely. I switched the bulbs and the Passenger side works fine. Please let me know what I need to do. Thanks
Ben.
Benman9245@gmail.com
Hope everything is well!

Hey Ben,

Just e-mailed you back. A bulb is on the way out to you today.

Sorry for missing your e-mail and the post.

Clifford

Clifford!
Back in Business! Thanks man, I really appreciate this.
Ben

x2, I never heard anything back from him. It has been almost 3 weeks for me.

PM'd you bud. Sorry, lots of PMs got mixed up in the conversion to the new interface.

Been a few days and havent heard anything, seems Cliff fell off the band wagon

PM'd you back man. I need more info from ya buddy.

Thanks.

Clifford

got your pm cliff,

Glad to see you back on SL

I just saw Cliffud PM to my comment. Great customer service.

Currently waiting for my replacement bulb.

PM's replied! pbman - your stuff is on the way already.

Do you offer slim digital ballasts

replied back to you cliff!

Hey Cliff,
Any word on that bulb replacement? You said it was on it's way but that was over a week ago. Let me know If you need any information from me.

CLIFF!
Hey man, what's happening? I haven't heard anything back from you. Hope everything is ok man!

Hi Cliffud,

i ordered H11 kityesterday, can you give me an update?

Hey Cliff,
Any word on that bulb replacement? You said it was on it's way but that was over a week ago. Let me know If you need any information from me.

Sorry Ben, please e-mail me at sales@mobilehid.com. I checked my PMs and didn't get anything from you.

Does anyone know what happened to the mobilehid.com site? I can't view the pictures anymore and can't even purchase any kits.

Does anyone know what happened to the mobilehid.com site? I can't view the pictures anymore and can't even purchase any kits.

looks like they have done an update and not fully active yet, at least i hope so

Hey Cliff, How much is it if I just want to buy the harness, and single bulb?

Does anyone know what happened to the mobilehid.com site? I can't view the pictures anymore and can't even purchase any kits.

i went to the site today and it said that they are not selling HID kits anymore, is this just off the website or are you quitting for good?

Still no sign of my replacement ballast after a week and a half...

Three weeks for me and still no bulb, I guess I have to buy a kit from someone else.
This sucks!

Just noticed this on their site....I hope nobody is getting screwed from this:nails:

Please note that all HID conversion kits, no matter the source, are not DOT approved if installed outside of the factory. Moreover, in the U.S, this is not street legal for use on public roads. As a result, we officially have ceased all motor vehicle HID sales and are not responsible for site visitors who view this site for information.

Just noticed this on their site....I hope nobody is getting screwed from this:nails:

Please note that all HID conversion kits, no matter the source, are not DOT approved if installed outside of the factory. Moreover, in the U.S, this is not street legal for use on public roads. As a result, we officially have ceased all motor vehicle HID sales and are not responsible for site visitors who view this site for information.

That seems like a nice way of saying, "Out of Business"....I guess I will have to pick up a new ballast from another company.

That seems like a nice way of saying, "Out of Business"....I guess I will have to pick up a new ballast from another company.

haha..i guess that's not a new law, but why do they sell hid for us before. Now they are selling it to the construction vechile.

yeah my ballast went out last week and emailed them and still not heard back,guess i will go elsewhere to get a replacement.......pretty lame if you ask me.......guess i will get a set of ballast from operatic

same here, i need a replacement for the bulb..and they out of business. i guess i just go buy a new set from Operatic since only $100 with overnight shipping

i went to the site today and it said that they are not selling HID kits anymore, is this just off the website or are you quitting for good?

Hey guys, the company is still in business, the products are just geared more towards the agricultural industry. As far as any warranty issues are concerned, they will still be honored. I haven't left you guys out in the cold! :(

Sorry for the delayed response to this thread, as you can imagine, there have been a lot of changes around here and to the site recently. If you guys have any questions or warranty issues, please let me know via the contact page here:

http://www.mobilehid.com/contactinfo.htm

Thanks.

Clifford

Still no sign of my replacement ballast after a week and a half...

Faux ghost - what's your name? I need to put your name on the ballast package that is shipping to your address

Thanks.

Clifford


**EDIT**

You might want to check around - I double checked on your package and it shows as delivered via USPS.

Label/Receipt Number: 9101 1288 8230 0810 3641 86
Class: Priority Mail®
Service(s): Delivery Confirmation™
Status: Delivered

Your item was delivered at 11:40 AM on August 21, 2009 in DALTON, GA 30721.

Detailed Results:

* Delivered, August 21, 2009, 11:40 am, DALTON, GA 30721
* Arrival at Post Office, August 21, 2009, 8:59 am, DALTON, GA 30721
* Processed through Sort Facility, August 21, 2009, 12:23 am, CHATTANOOGA, TN 37421
* Processed through Sort Facility, August 20, 2009, 12:23 am, PHOENIX, AZ 85043

same here, i need a replacement for the bulb..and they out of business. i guess i just go buy a new set from Operatic since only $100 with overnight shipping

If you need a bulb replaced under warranty, please PM me with your purchase information and we'll get the warranty process started.

Thanks.

Clifford

yeah my ballast went out last week and emailed them and still not heard back,guess i will go elsewhere to get a replacement.......pretty lame if you ask me.......guess i will get a set of ballast from operatic

What's your name? Please call 480.329.2175 so we can get you squared away man.

Thanks.

Clifford

oooooooo...i just purchased a new set. but thanks for helping me.

haha..i guess that's not a new law, but why do they sell hid for us before. Now they are selling it to the construction vechile.

We always sold lights for exhibition / track use only. Now we're focusing on construction vehicles. We're still around, just catering to a different market.

Thanks.

Just noticed this on their site....I hope nobody is getting screwed from this:nails:

Please note that all HID conversion kits, no matter the source, are not DOT approved if installed outside of the factory. Moreover, in the U.S, this is not street legal for use on public roads. As a result, we officially have ceased all motor vehicle HID sales and are not responsible for site visitors who view this site for information.

Who would get screwed from this? We're still around, we're still honoring our warranties... :)

Three weeks for me and still no bulb, I guess I have to buy a kit from someone else.
This sucks!

Benman, a new bulb is on its way out to you. Along with an EQ shirt - sorry for the delay.

Faux ghost - what's your name? I need to put your name on the ballast package that is shipping to your address

Thanks.

Clifford


**EDIT**

You might want to check around - I double checked on your package and it shows as delivered via USPS.

Label/Receipt Number: 9101 1288 8230 0810 3641 86
Class: Priority Mail®
Service(s): Delivery Confirmation™
Status: Delivered

Your item was delivered at 11:40 AM on August 21, 2009 in DALTON, GA 30721.

Detailed Results:

* Delivered, August 21, 2009, 11:40 am, DALTON, GA 30721
* Arrival at Post Office, August 21, 2009, 8:59 am, DALTON, GA 30721
* Processed through Sort Facility, August 21, 2009, 12:23 am, CHATTANOOGA, TN 37421
* Processed through Sort Facility, August 20, 2009, 12:23 am, PHOENIX, AZ 85043


Kevin Hughes
Thanks for taking care of us through all of this. still good customer service

Yea Clifford,
Thanks Man! look foward to not having to worry about being pulled while driving at night.

cliffud,

pm sent...

Thanks,
Michael

Got the Bulb, everything is good! Thanks Again.

sent you an email via your site but ill post here also, i need a kit with 1 H4 8000k and 1 H7 6000k can you do that?

Hey Cliff! I'm pretty sure i'm not covered but i need a 3000K 9006 bulb. if you can contact me for my new info and payment details that would be cool. thanks!

I still havent got my replacement ballast, been a few weeks now.

Dang it! I waited too long!

Me and my stupid broke self.

Fark!, are they out of business? I need a set of H11 5000 for my gen2 xb.

I am looking at getting some some new bulbs for my current HID kit that I bought from you awhile back. Can I still get two 5k bulbs from you for my 2008 tC?

Ok, this is getting pretty old. I have been trying to get a replacement ballast for over a month now and still nothing. I had great response the first time I had to replace it last year and this time I have not really got any help. Last I heard it was being shipped out, weeks ago. I am sure to buy from another company to replace the entire kit to help avoid any more issues.

I just heard from Clifford yesterday in a PM that he is shipping mine out to me. Replacements that is. I asked him if he was 100% out of the business now but didn't get a response. I really don't know who I would go with other than Mobile HID, so I am a little lost. Try sending him an email at his site. I did that and got a much faster response.

Just got my replacement ballasts. Thank you very much!

cliffud, i pm you about my hid problem.

Yup, I'm pretty sure something bad happened. You cannot even order HID kits on their site anymore. O well.

nothing happened to him. he and other HID suppliers stopped selling them to the public. to avoid trouble and tattle tailing and the such. HID kits are ok in NC according to the NC DMV state inspection, but some other places say otherwise.


i wish i can get a price on a new 9006 3000K bulb. i feel better if i got something from the same supplier.

You can find the same thing on Ebay if you want. I did Mod Express, but they are different. Do a Google Search for the model number, found on the side of the ballast, and you will find some info.

ballast are fine i gotta get me a bulb

hey the bulb size for tc is H11 and the bulb size for the 2gen xb is H11 as well?

i am still waiting for cliff's reply since oct 3

I have gotten no response back in a month now from them either........they cold at least email back and tell us there is no way to get us replacement warranty parts.....or what happened as to why they are not selling kits anymore......I am not going to do business with them anymore,shame too cause i sent like 20 people their way because of the great customer service and product and warrenty and now I cannot even get a replacement part......lame

Same here. I sent some people there way cause of the great product and service. It's a real shame that Cliff is sort of just ignoring us now and taking forever to respond. It would have been nice to post a message about what is happening instead of having to find out on your own. Seams shady. I'll take business elsewhere.

I heard Cliff left the scene now (see OP), but if you want a new go-to dude for hids etc, hit up meng motorsports in my sig, and he'll help you out. I'm personally running his kits b/c I parted my mobileHID kit out when i was parting my car out, but decided i want, more like need HIDs. The quality of the ballasts and bulbs are def on-par with cliff's kits, and he'll answer all your q's, if he can't he'll go the extra mile to do the research for ya.

Hey All,

We have changed the business a bit and only sell farming equipment now. Please check out xenondepot.com for your lighting needs in the future. They're based out of Toronto, Canada but they ship pretty quick.

Thanks!
sorry to hear that Cliffy.. Best of luck to ya..

I am disappointed with the end result of buying from mobileHID. To all you other mobileHID owners - don't expect much from your warranty.

My original purchase was on Black Friday. I got a set of H11 5000k HID kit with slim digital ballasts. For the first 10 months, everything was great. The install went smoothly, and I had no problems.
One of my ballasts went bad a little over a month ago. Contacting Clifford through the website or this thread was slow at best. Calling seemed to work best. Clifford told me that their shop was unlike other shops who nickel and dime you. He promptly replaced the ballast with a Heavy Duty one. When I installed the ballast, the bulb connected to it wouldn't stop flickering. Pretty soon my other ballast failed. Another call to Clifford and I had a 2nd ballast and wire harness at my doorstep in a little over a week.
I finally installed the set this past weekend, following instructions on the website for the special wire harness, and reading though much of this thread.
After proper installation, both of my bulbs flicker nonstop. After another call to mobileHID, I was told I'm on my own, because 75% of the system had already been replaced. The only point of failure left is the bulbs, and they don't stock automotive bulbs anymore. Cliff told me I'd have to find my own bulbs, and that he wasn't sure if that would fix the problem.
Not sure what I should do now, I have what seems like a brand new system...but it is not working properly. I've double checked all of my wiring (extremely good connection to the battery terminals, ground is on the battery) and nothing seems to help.
I'm not bagging on Clifford or anything here. He did more than enough by replacing the two ballasts. It's just a shame that he can't continue to help me troubleshoot the problem because of what the company is now.

Anyone in the Sacramento area have some H11 bulbs they can let me use for about 10 minutes so that I can test if the problem is in the bulbs before I buy some?

Cllffud, i believe i need a new ballast im not to sure though but my passenger side light isnt working i swap bulbs to make sure it wasnt blown and it works fine in the driver side. so would it be that i just need a new ballast?

bump

i need a new ballast too

has anyone experienced a bulb cracking or breaking in half? Recently my girl's 6000k Pilot HID bulb broke out of no where. I took the bulb out of the headlights and it was broken in half. We had the kit for maybe 20 or more thousand miles. Pilot HID does not have a contact number...pretty sad, but they have an email that said they would respond in 24 hours. I emailed them twice and got no response. I quite disappointed since I am running three Pilot HID kits on all three scions.

hmmm sounds like a bad ballast is a common issue with the mobilehid kit. for anyone needing replacements hidextra.com has replacement ballast for $25 with free shipping. just ordered mine

^u r welcome lol

Thanks Cliff! I just ordered my replacement ballast from hongkonghid.com

lol is the ballast any good?

yeah its good, same one that cliff sold. just installed it and it works fine! i was skeptical at first but I asked cliff and he said they are trust worthy and his site mobilehod.com recommends to buy the ballast or hid kits from there. and so far so good......hopefully!

Ordered a pair of 80 dollar bulbs from hongkonghid.. its been a month. havent seen any bulbs yet..

Well they ended up refunding my money which is good.

uhh.. why are you posting in this thread in the first place?...