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Old 04-08-2005, 04:52 AM   #1
epitek
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Default scion survery phone call?

Soo... Scion called me today and asked me to do a 8 min survey with them. They asked all kinds of questions like how was the dealership, your experience, etc. etc. Sounded like they wanted to make sure it was a fair no-haggle experience, and that I wasn't forced into buying a scion that I didn't want.

Anyway, I had a great experience with the saleswoman there, so I highly recommended that dealership. I was wondering, how come no one mentioned this earlier, that after you bought a tC with options you DIDN'T want on it, you can at least vent anger and fustration directly towards scion's cust support.

just FYI and 2 cents...
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Old 04-08-2005, 04:58 AM   #2
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I got the same call last fall. Only reason I stayed on the phone cause at the end of the survey, I was hoping they would give me a gift for participating......of course they didnt.
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Old 04-08-2005, 05:10 AM   #3
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yeah, i hoped i would have gotten something...nope. i wish i would have complained about the crappy paint job scions have. i complained that first gear was too short and it needed a 6th
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Old 04-08-2005, 05:18 AM   #4
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was it from scion corporate or the dealership themselves? i've always gotten calls like that but they were from the dealership..
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Old 04-08-2005, 06:50 PM   #5
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It was from corporate.
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Old 04-08-2005, 06:58 PM   #6
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all dealerships do this, scion isn't the only one
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Old 04-08-2005, 07:02 PM   #7
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They called me the day I picked up my tC, about 20 minutes after I took delivery. They asked "Is this a good time?" and I said "Yeah, I'm just cruising in my new tC in 5 o'clock traffic..."

She didn't catch my sarcasm.

-Z
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Old 04-09-2005, 03:41 AM   #8
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I got phonecalls from the dealership and scion, both left messages on my machine. It sounds like they just want me to be aware that I should call them with any problems or concerns and they hope I'm enjoying my ride.
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Old 04-09-2005, 03:41 AM
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