Someone at VRD must be blind...
11-21-2009, 07:20 PM
#1
Senior Member
Scikotics
SL Member
Thread Starter
Join Date: Apr 2006
Location: West Virginia
Posts: 1,459
Someone at VRD must be blind...
So I went to install my VRD fog light kit today...all is well, starting on the passenger side, till I notice the light doesnt fit. At all. Turns out I Recieved TWO LEFT bulbs. WTF!!!!!!!!
Just makes me mad since these next few days are all i have to install this kit.
How is there customer service? Are they going to do the right thing and ship me a right bulb next/2day on monday?
I have already sent an e-mail, and no one answered the phones but it is Sat.
UPDATE:
Well, I FINALLY Received the other headlight. Over one month later. Honestly the only reason I haven't demanded a refund is the guy was decent on the phone and apologetic. and paid shipping.
However, Overall, I must say don't buy from VRD...I hate to say that about a company that most people have given such a good rep, but ____ there were several times this winter fog lights would have been REALLY handy...
Just makes me mad since these next few days are all i have to install this kit.
How is there customer service? Are they going to do the right thing and ship me a right bulb next/2day on monday?
I have already sent an e-mail, and no one answered the phones but it is Sat.
UPDATE:
Well, I FINALLY Received the other headlight. Over one month later. Honestly the only reason I haven't demanded a refund is the guy was decent on the phone and apologetic. and paid shipping.
However, Overall, I must say don't buy from VRD...I hate to say that about a company that most people have given such a good rep, but ____ there were several times this winter fog lights would have been REALLY handy...
Last edited by 3min3m2; 12-27-2009 at 07:47 PM. Reason: Update
11-21-2009, 07:35 PM
#2
Banned
Fail, INC
SL Member
Join Date: Jul 2007
Location: QUEENS718, NOA YORK!
Posts: 11,041
woah that's a first I ever heard anything wrong from VRD. did u get the Actual VRDs from vertex or the APT/VRD ones from ebay? how much did u pay btw?
they should fix it no problem
they should fix it no problem
11-22-2009, 02:41 AM
#10
Senior Member
Scikotics
SL Member
Thread Starter
Join Date: Apr 2006
Location: West Virginia
Posts: 1,459
Its the ones from VRD. i think $122 ish. Its there cheaper "new" design i think. Looks pretty sweet IMO.
Its two of the same assembly not the bulbs. Was so mad i didn't say it right.
two drivers side assemblies...
They haven't got back to me yet, so I figure it will probably be Monday b4 they do.
Its two of the same assembly not the bulbs. Was so mad i didn't say it right.
two drivers side assemblies...
They haven't got back to me yet, so I figure it will probably be Monday b4 they do.
11-22-2009, 01:24 PM
#15
Senior Member
Scikotics
SL Member
Thread Starter
Join Date: Apr 2006
Location: West Virginia
Posts: 1,459
It's these
https://www.vertexracing.com/product...001bc72bfb6fa9
I really dont give a ___ if there JDM i liked the way they look
https://www.vertexracing.com/product...001bc72bfb6fa9
I really dont give a ___ if there JDM i liked the way they look
11-22-2009, 01:29 PM
#16
Senior Member
Fresh Crew
SL Member
Join Date: Jul 2008
Location: Atlanta/Charlotte/Auburn
Posts: 2,243
Pics of the design??
If you paid $100+ for JDM = UBER FAIL!
My experiences with VRD have been less than stellar but APT is awesome. When my fog started leaking APT sent out a replacement for the cost of shipping. Then a few months later it happened to the other side, APT replaced it for free. I received the replacement and it was for the wrong side, APT sent out the correct side for free so now I have a spare of one side. What I learned was to seal them again with silicone before installing them.
When I bought my originals from VRD and they were leaking upon arrival it wad impossible to etc in contact with VRD.
If you paid $100+ for JDM = UBER FAIL!
My experiences with VRD have been less than stellar but APT is awesome. When my fog started leaking APT sent out a replacement for the cost of shipping. Then a few months later it happened to the other side, APT replaced it for free. I received the replacement and it was for the wrong side, APT sent out the correct side for free so now I have a spare of one side. What I learned was to seal them again with silicone before installing them.
When I bought my originals from VRD and they were leaking upon arrival it wad impossible to etc in contact with VRD.
jdm foglights