tell them that you wanna see the report on the gas sample.....otherwise you want your money back....basicly if the car goes back again for the same problem....get a lawyer....ask him if you have a case....wont cost you anything....lemon law is your friend if this keeps happening....

 

And get another shop to pull the diagnostic codes out of the computer.

I've heard that some auto parts shops will rent/loan code readers ... not here in California though, probably some emissions law or another ...

 

ARE YOU DUMB ENOUGH TO LET THIS ____ HAPPEN!!?!?! How can they charge you more when they have not fixed it right in the first 200. GO AND DEMAND THEY FIX IT NOW BECAUSE ITS NOT THE GAS AND THE CAR IS UNDER WARRANTY.. HELL GO TO ANOTHER SCION DEALER..!!!!


ARGHHH.. IM F---N ____ED NOW!

 

I don't see how they can charge you in the first place, ain't the xb under warranty for mechanical failure? And that's exactly what it is!!!!!!!

 

It seems apparent that this service department isnt taking you serious at all. Ok, heres what you do. Walk in, and as you are asking what the problem is and the guys starts to give you the famous toyota run around just go "i dont think you understand me" and quickly head butt the sh*t out of the next employee who walks by, be it a young lot attedent, a salesmen, or some old female secritary. Now, at this point the guy behind the desk may, i repeat may, realize that you know he is giving it to you in the out hole. Then demand you get your money back, and if he thinks about it, WHAM, another random headbutt should help him decide. The key is to make such a scene that is would just be cheaper to fix the damn thing and get you institutionalized than to argue. Or you could no so discretely go off on a service guy at the bussiest time of day, yelling about how they are screwing you. But i like the headbutt routine, it has yet to fail me.

 

First and foremost, you car is under the factory warranty ..... My opinion is that there is a chance to get some bad gas, that bad gas would come from the bottom if the tank where the suction comes from, water/gas mixed .... However, by adding a bottle of soultion would dry it out, hell, like you mentioned they dropped the tank and drained the tank, and changed the plugs, thus it would have corrected the problem. Unless this idiots put your old gas back in your car ??

I would be ____ed, after paying money like you did, you deserve to have it fixed after all they are a freaking Toyota Dealership - right ! Top notch techs, unless they are freakin morons ...

Stand tall and be firm ........

 

OR you could throw down with a couple head butts


i mean the choice is yours, you can be a leader (headbutt) or a follower (nice)

 

Hey everyone, I've actually had this problem with 2 xB's on my lot before. Although they were both automatic, but the engines run the same. You said they were going to check the spark plugs and that's probably where the problem is. We've had a couple of misfires in the engines due to the spark plugs being faulty. Nothing serious or anything like that. Also, if your Toyota Service department doesn't take care of these problems for free (and give you your money back) I suggest you go to Toyota/Scion corporate. Just have them change the spark plugs, which should be udner warranty, because you're WAY under the mileage at which you'd normally change them. That's just my $.02 but hey what do I know.

 

They're saying that the process to "drop it" and flush it is $400, so I am paying the other half.
This will be the basis of my first rebuttle. Thanks!
Under their policy, can I have it serviced at any Toyota dealership without hassle?
Will do. Thanks.
Nope. I did nothing like that.
Excellent idea on requesting to see the gas sample analysis. I will do that today!
You're right; I'm not paying for none of this ____.


Thank you all for your support. I will post whatever happens this evening.

 

I would still throw in a headbutt for good measure, just to let them know whos boss.

 

I'll try to headbutt a few of em just for you.

 

lmao

 

completely LMAO, I woke up my g/f reading those posts... seriously though, let us know how this turns out because it sounds like someone is trying to rip you a new one...

 

Here's the outcome:

After I got over my hangover Saturday, I headed up there. The Service Manager saved a "fuel sample" for my viewing. It had some watery ____ floating around in it. I was like, OK whatever....

Says after they dropped the tank, flushed it and refilled, they drove it for miles and it's running like a champ. Didn't need new plugs...proceed to Cashier.

That's when I dropped the bomb on him and told him I didn't feel I should pay the additional $200. He sensed a great disturbance in business coming, so he pulled me behind closed doors. We argued for about 10 minutes, he tried to lay a guilt trip on me (saying I agreed to the service, now I am refusing to pay, I can't be trusted, what I am doing is wrong, yadda yadda). Since I refused to back down and made a few passive threats, he waived the charges.

So I paid the initial $200 for the tank draining and injector cleaning, but not the additional $200 they were trying to cheat me out of. Problem has been written off as bad gas. And so far, so good. No signs of any problems as of yet.

If it reoccurs, I will resurrect this thread and let you all know.

Thanks to everyobdy here for your support!

 

I understand that you feel that you got a personal victory, however this dealer needs to know that its customers won't take this stuff laying down. Even if they gave you back full refund, you should still notify toyota of their misdeeds. you probably arent't the only person they've screwed with.

Btw I have heard of car companies rewarding whistle blowers before, might be something in it for you!

 

aw... your still out 2 bills though... should just report them to toyota and have toyota get you those other 2 bills back, you shouldn't have to pay anything, especially when that guy pulls you into another room and gives a pep talk to you. he should've just agreed with you and not charged instead of making a big deal about it.

 

I agree that Toyota needs to know about this incident, because now they know you at the dealer. Its like the waiter that doesn't get tipped and you go back to that same waiter,"hell yeah, he's gonna spit in your food!!" I say call them up , just for a heads up on that dealer, you know you are gonna go back for somthin else. And after you report them, they will treat you like a king the next time! :D

 

do you have to get your car serviced at the dealership you bought it from? (for warrantied items)

 

an elbow drop or two wouldn't hurt either!

 

i agree, an elbow drop would go a long way. But i would never take my car there again, they will totally screw it up. They will also list you as a hostile customer and blacklist you at all the local nightclubs, TRUST ME