IT Tech People are.......
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Joined: Mar 2006
Posts: 2,409
From: Redneck Riveria
There are essentially 3 types of tech support:
- The type that knows what they're doing, is polite, and will do everything in their power to help you. If they don't know the answer, they will work dilligently to find it for you.
- The type that knows everything they're doing, but one too many wedgies in 9th grade gave them hate unparalleled in this universe. They are now in a position of power, and love it. The longer they can draw your problem out, the longer they have direct control over you. These people deserve more wedgies.
- Then there are the type that got the gig, because they know how to change a screen saver and wallpaper. Everyone in their office just learned to turn on the pc, and still have to have help loggin in, this guy can do it, so he's in charge. He really doesn't know anything, and is doing his best to either tell people so he go back to whatever it was he was hired for (but nobody is listening and they just want to see the cute kittens on their screen again), or he's soaking it in and trying to buy time to embezzel 100k out of the company's account.
- The type that knows what they're doing, is polite, and will do everything in their power to help you. If they don't know the answer, they will work dilligently to find it for you.
- The type that knows everything they're doing, but one too many wedgies in 9th grade gave them hate unparalleled in this universe. They are now in a position of power, and love it. The longer they can draw your problem out, the longer they have direct control over you. These people deserve more wedgies.
- Then there are the type that got the gig, because they know how to change a screen saver and wallpaper. Everyone in their office just learned to turn on the pc, and still have to have help loggin in, this guy can do it, so he's in charge. He really doesn't know anything, and is doing his best to either tell people so he go back to whatever it was he was hired for (but nobody is listening and they just want to see the cute kittens on their screen again), or he's soaking it in and trying to buy time to embezzel 100k out of the company's account.
Senior Member
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Joined: Sep 2005
Posts: 471
From: 127.0.0.1
you forgot me.
the intern.
i guess im a mix of the first and the last only because im still learning. i only have my a+ cert.
still, im the fresh new hot shot who gets things done around here faster and with innovative ideas.
the intern.
i guess im a mix of the first and the last only because im still learning. i only have my a+ cert.
still, im the fresh new hot shot who gets things done around here faster and with innovative ideas.
Senior Member
SL Member
Joined: Apr 2006
Posts: 1,333
From: Stafford, VA
Originally Posted by scionofPCFL
There are essentially 3 types of tech support:
- The type that knows what they're doing, is polite, and will do everything in their power to help you. If they don't know the answer, they will work dilligently to find it for you.
- The type that knows everything they're doing, but one too many wedgies in 9th grade gave them hate unparalleled in this universe. They are now in a position of power, and love it. The longer they can draw your problem out, the longer they have direct control over you. These people deserve more wedgies.
- Then there are the type that got the gig, because they know how to change a screen saver and wallpaper. Everyone in their office just learned to turn on the pc, and still have to have help loggin in, this guy can do it, so he's in charge. He really doesn't know anything, and is doing his best to either tell people so he go back to whatever it was he was hired for (but nobody is listening and they just want to see the cute kittens on their screen again), or he's soaking it in and trying to buy time to embezzel 100k out of the company's account.
- The type that knows what they're doing, is polite, and will do everything in their power to help you. If they don't know the answer, they will work dilligently to find it for you.
- The type that knows everything they're doing, but one too many wedgies in 9th grade gave them hate unparalleled in this universe. They are now in a position of power, and love it. The longer they can draw your problem out, the longer they have direct control over you. These people deserve more wedgies.
- Then there are the type that got the gig, because they know how to change a screen saver and wallpaper. Everyone in their office just learned to turn on the pc, and still have to have help loggin in, this guy can do it, so he's in charge. He really doesn't know anything, and is doing his best to either tell people so he go back to whatever it was he was hired for (but nobody is listening and they just want to see the cute kittens on their screen again), or he's soaking it in and trying to buy time to embezzel 100k out of the company's account.
Very true! I'm honestly a little bit of all three...depends on what kind of mood I am in/what kind of cereal I had that day.
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SL Member
Joined: Mar 2006
Posts: 2,409
From: Redneck Riveria
Originally Posted by BYeRhONe
you forgot me.
the intern.
i guess im a mix of the first and the last only because im still learning. i only have my a+ cert.
still, im the fresh new hot shot who gets things done around here faster and with innovative ideas.
the intern.
i guess im a mix of the first and the last only because im still learning. i only have my a+ cert.
still, im the fresh new hot shot who gets things done around here faster and with innovative ideas.
What? did you expect to find some "j/k" thing here? get me a coffee and I'll think about it.
No coffee yet?
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Big Sky Scion
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Joined: Dec 2005
Posts: 4,120
From: six-two-six
NO, you forgot those that know a lot and are so SICK of stupid people!
If your job requires you to use a computer, and you can't that is a royal PITA and should not be permitted.
IT people get to be a**holes because so many clients are walking 'tards.
If your job requires you to use a computer, and you can't that is a royal PITA and should not be permitted.
IT people get to be a**holes because so many clients are walking 'tards.
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Joined: Apr 2005
Posts: 1,178
From: Bremerton, WA
Originally Posted by SciontCya
NO, you forgot those that know a lot and are so SICK of stupid people!
If your job requires you to use a computer, and you can't that is a royal PITA and should not be permitted.
IT people get to be a**holes because so many clients are walking 'tards.
If your job requires you to use a computer, and you can't that is a royal PITA and should not be permitted.
IT people get to be a**holes because so many clients are walking 'tards.
I'm a lower-level peon IT tech. I got hired at my job because I have a 3rd degree black belt in common sense...it just so happens that I know how to troubleshoot computer stuff, too.
There are people that call and basically say "computers and I don't get along" or "I'm from the old school" and garbage like that. If your job requires you to have BASIC (BASIC!!! TURN ON AND OFF, DOUBLE CLICK A MOUSE AND TYPE!) computer skills, then you better be up to snuff when I pick up your call. If you want us to help, you better expect to learn something too so you won't have to call us the next time you can't turn on your monitor because it isn't plugged in.
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Big Sky Scion
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Joined: Dec 2005
Posts: 4,120
From: six-two-six
Can you imagine any other job where people get hired and don't know how to use the tools of the trade?
"Hi, I'm here for the mechanic interview"
"No, I don't know what a torque wrench is"
Gimme a break. That's what it's like being an IT guy.
"Hi, I'm here for the mechanic interview"
"No, I don't know what a torque wrench is"
Gimme a break. That's what it's like being an IT guy.
Senior Member
SL Member
Joined: Jun 2004
Posts: 1,766
From: Orange County, CA
Originally Posted by magnetic
Originally Posted by SciontCya
NO, you forgot those that know a lot and are so SICK of stupid people!
If your job requires you to use a computer, and you can't that is a royal PITA and should not be permitted.
IT people get to be a**holes because so many clients are walking 'tards.
If your job requires you to use a computer, and you can't that is a royal PITA and should not be permitted.
IT people get to be a**holes because so many clients are walking 'tards.
I'm a lower-level peon IT tech. I got hired at my job because I have a 3rd degree black belt in common sense...it just so happens that I know how to troubleshoot computer stuff, too.
There are people that call and basically say "computers and I don't get along" or "I'm from the old school" and garbage like that. If your job requires you to have BASIC (BASIC!!! TURN ON AND OFF, DOUBLE CLICK A MOUSE AND TYPE!) computer skills, then you better be up to snuff when I pick up your call. If you want us to help, you better expect to learn something too so you won't have to call us the next time you can't turn on your monitor because it isn't plugged in.
(Pebkac---Problem Exists Between Keyboard And Chair)
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Joined: Jan 2006
Posts: 2,338
From: San Diego (Mira Mesa), CA
Originally Posted by SciontCya
NO, you forgot those that know a lot and are so SICK of stupid people!
Senior Member
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Joined: Apr 2005
Posts: 1,178
From: Bremerton, WA
Originally Posted by xdorkx
Amen to that brotha, i've had so many calls where the damn thing just wasnt plugged in, makes me want to pull my hair out! I'm allowed to be a dick if i want damnit, i just usually keep my cool and stay on the pleasant side, then talk about the PEBKAC errors later
(Pebkac---Problem Exists Between Keyboard And Chair)
(Pebkac---Problem Exists Between Keyboard And Chair)
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