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Hatch not working!

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Old Jan 16, 2013 | 03:29 PM
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Unhappy Hatch not working!

My hatch simply won't open, it doesn't even make the unlock noise. Help?
Old Jan 16, 2013 | 03:31 PM
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And it worked last night, but this morning, it didn't.
Old Jan 16, 2013 | 04:43 PM
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what happens when you press the button?
Old Jan 16, 2013 | 05:16 PM
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Originally Posted by TheQuietThings
what happens when you press the button?
Absolutely nothing. No noise. No nothing.
Old Jan 16, 2013 | 05:20 PM
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sounds like a broken latch.
Old Jan 16, 2013 | 05:23 PM
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did you unlock from the interior or the key?
Old Jan 16, 2013 | 05:25 PM
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Originally Posted by TheQuietThings
sounds like a broken latch.
How does it break though? Maybe Ill probably just take it to a dealer...
Old Jan 16, 2013 | 05:35 PM
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Originally Posted by GQQSE13
did you unlock from the interior or the key?
Interior
Old Jan 16, 2013 | 07:47 PM
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Originally Posted by JustttJenna
How does it break though? Maybe Ill probably just take it to a dealer...
things break all the time, thats what warranty is for!
Old Jan 16, 2013 | 09:39 PM
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Originally Posted by TheQuietThings
things break all the time, thats what warranty is for!
My gut feeling is the 3 year/30,000 mile electrical warranty is gone.


Hit it with a hammer! That doesn't work, bigger hammer!

But seriously, try using the remote, hit the unlock twice. If still nothing, you've likely either worn the relay out, or the motor out. I never figured that motor to go out in a short time, unless it was aided by a short/shock.

It wasn't freezing rain/heavy snow/brutally cold and maybe just froze the motor was it? My last car ( VW passat wagon) had the same style of hatch release as the tc does. For about a week, it wouldn't open either, and of course, I found this out the day I had a flat tire. About a week later (trying it time and time again) it worked flawlessly after a few gentle closed fist hits where the motor was located (around the handle area). I just figured it was a stubborn Germany, and needed a good ___ kicking to get working again.
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