Has anyone heard from Draxas exhaust did they update there video clip yet. I just spoke to thermal r&d and there developing a catback for the TC and said around 600.00 it should come out within the next few months.

 

Dude it's like half a page down, they've been shipping for about 2 weeks.
https://www.scionlife.com/forums/viewtopic.php?t=72794

 

There is no video just picture am looking for the clip with the exhaust with thw AW header install to hear it.

 

i had the absolute worst experience trying to deal with draxas-i ordered and paid for the exhaust from their site-on the site it said that the first 10 people would get it for $500. the site didn't say anything about only shipping when all 10 people paid for it already. then i tried to buy the thing at the original $600 so i could get it. they told me yes, then i never spoke to them again. they stopped returning my e-mails, wouldn't call me back, didn't answer my pm's or anything else. i ended up calling the credit card company to make sure that they didn't allow a charge from them to go thru. i wouldn't ever buy anything from them-ever. worst company in the world to deal with. absolutely atrocious.

 

WOW thanks for the heads up yellow hope this was all a big mistake though. :?

 

Hmmm... seeing as how they aren't even available on the boards to say anything about this it doesn't look very good for them. I can't stand when a company has an Internet presence and does disappearing acts. Not very trustworthy.

 

and just to prove that i'm not even making this crap up-look at this topic about the draxas exhaust that draxas started end of may-on the second page-u can see-i asked them more than once if i could get my exhaust without the group buy, pay the extra $100, etc etc. notice how even though draxas posted several times afterwards, he refused to answer my questions. then after my last post, draxas let the whole topic die out.

https://www.scionlife.com/forums/vie...r=asc&start=25

 

Acasanova,

It was a big mistake. YellotOOtr was replied to numerous times. When he was told that he had to wait a few more weeks to receive an exhaust system from us, he chose to purchase a different brand of exhaust system. Our Scion tC exhausts have been shipping now for two weeks with very satisfied customers.

HyperZ,

We are a sponsor of these message boards and are available through Private Messages, Email, and the telephone. We receive phone calls daily about our products. Those customers willing to wait for the high quality exhaust systems we offer have been rewarded with a superior product backed by a market leading warranty.

We have a wonderfully positive reputation in the Mazda3 and Ford Focus afermarkets, and felt that we could bring our high quality products and great customer service to the Scion tc market.... and it would be appreciated. So far, we havent seen a very warm welcome. We are doing our best to offer top notch products to Scion tC customers, but it seems that certain members are very quick to judge and then make public announcements about us, thus further clouding our reputation here.

For those of you interested in speaking directly to us, and hearing it "from the horses mouth", you can PM me, email me, or call me. You cannot take everything you read on the internet as the truth. The last time I checked, the internet was the place of 40 year old men living out fantasies as 13 year old girls. If you have an issue or a question, get ahold of ME directly.

If you want to do some background searching on who we are and what we do, you can contact the President of the SoCal Scion tC Club, the owner of the worlds largest Ford Focus message board site www.FocalJet.com and the owner of the largest Mazda3 message boards, www.Mazda3Forums.com They will tell you we are trustworthy and offer top notch products and service to our customers.

Happy Motoring!

Nikolas

 

are u kidding me? let's just pretend for a minute i wasn't telling the truth? why would u tell me i had to wait a few weeks? read your post from the link i put in my post above, and just to be sure everyone reads the first page of that topic, here it is again:
https://www.scionlife.com/forums/vie...er=asc&start=0

the title of that topic is: Draxas Scion tC Exhaust Kits Now In Stock!!! Free Shipping!

why would i have to wait then, i ask again? on ur site at the time is said $599 and free shipping. it also said first 10 buyers get it for $500. i don't wanna go back and forth. i was telling the truth-i couldn't get anyone to call me back or anything. i did get some responses from u guys-at first, and one of them was an e-mail containing my order info. u didn't answer my posts directed to you, didn't call me back, when i said i wanted to buy the thing at original cost i was told that was ok. then i never heard from anyone again-after repeated emails, phone calls, pm's and then i had to post under that topic from the above link to make sure u would see what i was saying. even then u didn't respond and instead let the whole post die out. there may have been a misunderstanding, it just wasn't on my part.

edit: the best responses and answers that i got were from phillip telling me about the exhaust.

 

Well, it's a good step responding to the topic at hand. But, just to touch on your points, you are a paying member of these forums and thus are helping support the Scion community. That's commendable, but at the same time, you're a business trying to see that your best interests are being met as well, so that pretty much puts everyone on an even playing field. As a consumer, I think it's my job to scrutinize, whether there is a real need for it or not.

Hey, I wanna see good companies with great products supported as heavily as they should be because it's better for everyone. I could do some research through other said forums to see what others think of you, but seeing as how you are supporting these forums and are trying to capture this market, I would expect, and you should too, that my research would start here.

If people are satisfied, then that's great. Maybe one day I'll hear them post up on the boards about it. Maybe if you're trying to make a name for yourself here, you should offer incentives to those who show their love for your products. Not telling you how to run the business, but from where I stand, it wouldn't hurt to see that other Scion drivers are saying good things about you. (Phillip doesn't count 'cause he's sponsored... and he's on commercials too, so he's an actor)

EDIT: And looking at the dates, I may have made too quick an observation seeing as how it really hasn't been that long since this thread was started and when you replied.

 

HyperZ,

All very good points.

Most people dont realize that Draxas is a one man operation. On top of that , I also run Redline Track Events, have a family (wife, 16 month old, and another baby on the way), day job, etc. It is a struggle at times, but my personal life has never got in the way of providing the products and the support that I demand of myself to my customers.

In regards to our customers posting on the message boards... As Im sure you realize, even though Scion Life is the largest Scion online community, it still only represents a small fraction of all Scion owners out there. Most of the customers calling us have never even heard of Scion Life. We run into this all the time on the other message boards too, for the Ford Focus and Mazda3. In my home town, 9 times out of 10, when I stop a Scion tC owner and give them a business card, and mention Scion Life, they dont know what it is. One quirk that seems to be consistent from message board community to message board community (no matter if it is Scion, Ford, Mazda, or Toyota), is there are those people who either fail to realize or refuse to admit that there is a world outside of said message board.

In saying that, I also need to state that I see the benefit in being involved with the leading message boards for a given make/model we support. This holds true for Scion, Focus, Mazda3, Mazda6, etc. Draxas wouldnt be here if I didnt feel it was worth our time and money.

 

you guys have to learn to chill. if you have a problem...

dont be lazy and let it fly by or do something like PM or email.

why not jus call them. calling and talking direct is teh quickest and easiest way in gettin things solved.


one bad customer doesnt mean 5, 10, or 20 other customers are gonna have bad service.

 

ummm... this thread has remained pretty damned civilized, compared to most other rant threads.

Anyway... no, I had no idea Draxas is a one man show. That makes a world of difference. At least in my opinion, some lag in communications isn't necessarily an act of carelessness... even in larger companies, and maybe more so, communications can fall through and people go unattended.

It's all good... at least here it is. I can't speak for everyone else. Much luck to you though.