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Dealer is ripping me on the springs...

Old Aug 4, 2004 | 03:31 AM
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Default Dealer is ripping me on the springs...

My dealer quoted me at $749 for TRD lowering springs + installation + realignment. This seems ridiculously high. I really want the lowering springs, but It seems like that is an unfair price.
Old Aug 4, 2004 | 03:35 AM
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that sucks my dealer is going to install them and the trd exhaust when the car comes in there charging me 550 for the exhaust and 200 for the springs. no extra fee's for the install.
Old Aug 4, 2004 | 03:37 AM
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My dealer is doing the same thing.


All I pay is what Scion's website states. Their price includes the installation.
Old Aug 4, 2004 | 03:39 AM
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find out if the xA springs will work. I have Eibachs with 3k miles on em for $50...1.5"drop
Old Aug 4, 2004 | 03:39 AM
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Hi yeah,
That definitely seems way too high! I paid $199+ tax for the springs and $80 for the install (the dealership recommended a third party that does all their installs - Pann Auto). Pann didn't need to fix the alignment (and hadn't yet gotten the alignment specs for the tC so probaby couldn't have anyway) and it appears to be fine without any adjustments. Still, I will probably have the dealership check the alignment when I bring my car in for an oil change to make sure the camber doesn't need to be adjusted.

When I had my Civic lowered, I'm pretty sure it only cost about $150 to fix the alignment and camber so I would expect you should be paying approx $200 (springs) + $100 (install) + $150 (alignment, etc) = ~$450 for everything. Does that seem reasonable to everyone else? -Jayme
Old Aug 4, 2004 | 03:42 AM
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Originally Posted by aarontrini85
that sucks my dealer is going to install them and the trd exhaust when the car comes in there charging me 550 for the exhaust and 200 for the springs. no extra fee's for the install.
Is the no install fee typical if you order the springs when you purchase the car, and if you get them installed before you pick up the car? I just started seriously thinking about getting them yetserday, so I haven't called the dealer about pricing yet. But when I put down my deposit, my salesman told me that there is no additional install fee on the accessories I add when I do the deal (when the car arrives, hopefully next week). I'm wondering if this also applies to the springs, since they aren't mentioned on the Scion website.

Is your $749 price being figured into the car deal, or did you already do the paperwork and are currently driving the car?

Sorry, I'm no help to the original poster. I'm just asking for my own benefit, really.
Old Aug 4, 2004 | 03:50 AM
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I don't even own the car yet, this for getting them installed when my car arrives. You'd think they'd give me some sort of deal, but noooo
Old Aug 4, 2004 | 03:52 AM
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i dont have the car yet the parts are being put with my car payments. i guess if you get the parts before the car is bought the install is free i guess
Old Aug 4, 2004 | 04:19 AM
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Well.. look at it this way.. the alignment is $60 or so, give or take... you should NOT need to adjust camber only going 1.25" lower, so you should be fine there. The springs are $199. So basically, they're trying to charge you almost $500 for labor. I've heard it takes 2 hours to do the front and rear on the tC. That's a whopping $250/hr. for labor. I'd ask them if they normally charge $250 an hour for labor, and if so, can you get a job there.
Old Aug 4, 2004 | 04:24 AM
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Yea, will my warranty get voided if I get the springs installed somewhere else?
Old Aug 4, 2004 | 04:39 AM
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don't even consider it.. that's ridiculous.. your dealer is trying to rip u off.... actually, after getting quoted that crap, i'd go to another dealer to get your car. I was also under the impression that not only are Scion's under a "fixed price" but so was the parts.
Old Aug 4, 2004 | 04:51 AM
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Yea, if it doesn't void my warranty, i'll definitely get them installed somewhere else.
Old Aug 4, 2004 | 05:10 AM
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I spoke with the dealer after I took my car home, in regards to having the TRD springs installed on my car.

The only parts that they told me they were selling 'at cost' is everything that shows up on the Scion.com website.

Everything else that you're doing to the car is not directly Scion related, and therefore not part of the bargaining agreement.

If you want TRD parts, you're going to either a) Pick up the parts and install them yourself (or at another local garage, and pay for the labour), or b) Have the dealer order and install them themselves, where you'll end up paying a whopping install fee.

Now, I've seen some people get really good breaks on this at different locations around the US, and others getting bad deals. It seems more along the lines how much they want for you to order. If they're going to charge $500 for labour, take the parts somewhere else.

I however, still do not know if they will consider these parts under warranty or not. This was how it was explained to me, but again.. Every dealership seems to have they're own way of doing the after purchase parts..

Anyone else have any feedback in regards to this?
Old Aug 4, 2004 | 05:15 AM
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The part is warranted against malfunction through TRD, UNLESS it has been modified or installed incorrectly causing something to break. You do NOT have to have the parts installed at the dealer for them to warrant the part.
Old Aug 4, 2004 | 05:26 AM
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yep, where I went they forgot the install charges an made me come back to resign! It ended up being like $420 (good number at least) for CAI an Exhuast,
lowering springs, an Rims! Not too bad! I really didnt even care about the money, jus a waste of time coming back to resign!
Old Aug 4, 2004 | 12:42 PM
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I'm sorry but why are yall even considering paying to have springs installed? It is a very easy install. The money you spend on an install could go to some pedals or something. I just don't get it. What's the point in modding a car if you don't learn how to do the things yourself? Someone please clue me in to why you would want to pay.
Old Aug 4, 2004 | 02:35 PM
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Default i've asked this question several times...

in regards to the warranty...

if YOU install the springs YOURSELF, and then something were to happen to say your shocks or anything that works with the springs. then, you have to pay to have it fixed, your warranty is voided on these specific parts. the only way it isn't voided is if you have it installed at a toyota/scion dealership.

dealer's are taking advantage of this and charging absurd amounts for labor because they know this. some guy that works in the service dept. at my dealership even admitted it. :? so they are basically screwing over the people that want to keep their warranty on these parts.
Old Aug 4, 2004 | 03:22 PM
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ok.. ive been around the block with warranty work enough for most of the people on this board... let me break it down for you.

If you buy a part that is a factory item (ie: it is a scion/toyota part) and decide to install it yourself, you have every right to do so. If the part malfunctions or a manufacturing problem causes the part to break something, then it will be under warranty through toyota/scion corporation. If you performed the installation wrong, there would most likely be signs of this, upon closer examination it's pretty easy to see if things have been abused or not.

Now... If you buy a part through let's say TRD, like springs for instance, and install them yourself, you also have every right to do this. If you perform the installation incorrectly (if you do, you probably shouldn't be working on cars) and something were to break, THEN you would be the one to pay repair costs. Now, if a manufacturing defect causes something to go wrong, this would be visible also, and the expressed warranty from TRD would kick in and cover the cost of the bad part AND anything else it damaged. It is illegal for a dealership to deny your claim for warranty work because you installed a part yourself. Nowhere does it state that "you must pay the $65/hr labor fee for everything you wish to do to your car or else we will just flat out blame everything on you". When a dealer tells you that theyre going to deny your warranty because of a part (factory or not) that has simply been installed by you, that is illegal. Not just untrue, but illegal.

Don't always take information from the dealer as gospel, to be honest not a lot of them fully understand everything they're there to do.

Hope this clears things up for you. Bottom line, if you don't know how to install something and you are afraid of breaking something, let a pro do it. If you've done it before and are capable and don't feel like paying some guy $65-75/hr to do something simple, do it yourself.
Old Aug 4, 2004 | 03:39 PM
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Originally Posted by SWF 05 tC
Hope this clears things up for you. Bottom line, if you don't know how to install something and you are afraid of breaking something, let a pro do it. If you've done it before and are capable and don't feel like paying some guy $65-75/hr to do something simple, do it yourself.
Ahh, thank you for clearing that up for me.

I would much rather install all of the stuff myself, but I was paranoid that they'd try to end up screwing me later if something were to go wrong with anything I were to install that I didn't have it done 'properly' at the dealership.

I'd prefer to keep this car under warranty as much as possible, due to a couple previous vehicles where I ended up getting shafted pretty hard.

So, it's just my paranoia kicking in.
Old Aug 4, 2004 | 03:40 PM
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Originally Posted by SWF 05 tC
ok.. ive been around the block with warranty work enough for most of the people on this board... let me break it down for you.

If you buy a part that is a factory item (ie: it is a scion/toyota part) and decide to install it yourself, you have every right to do so. If the part malfunctions or a manufacturing problem causes the part to break something, then it will be under warranty through toyota/scion corporation. If you performed the installation wrong, there would most likely be signs of this, upon closer examination it's pretty easy to see if things have been abused or not.

Now... If you buy a part through let's say TRD, like springs for instance, and install them yourself, you also have every right to do this. If you perform the installation incorrectly (if you do, you probably shouldn't be working on cars) and something were to break, THEN you would be the one to pay repair costs. Now, if a manufacturing defect causes something to go wrong, this would be visible also, and the expressed warranty from TRD would kick in and cover the cost of the bad part AND anything else it damaged. It is illegal for a dealership to deny your claim for warranty work because you installed a part yourself. Nowhere does it state that "you must pay the $65/hr labor fee for everything you wish to do to your car or else we will just flat out blame everything on you". When a dealer tells you that theyre going to deny your warranty because of a part (factory or not) that has simply been installed by you, that is illegal. Not just untrue, but illegal.

Don't always take information from the dealer as gospel, to be honest not a lot of them fully understand everything they're there to do.

Hope this clears things up for you. Bottom line, if you don't know how to install something and you are afraid of breaking something, let a pro do it. If you've done it before and are capable and don't feel like paying some guy $65-75/hr to do something simple, do it yourself.
i guess everyone i talked to was wrong? where exactly did you get this information from? i still don't understand completely.

hypothetically speaking, say YOU installed the springs CORRECTLY, and all of sudden one day the springs make the shocks fall apart and the springs were damaged and whatnot? (i don't know much about shocks, etc.) how could you prove that YOU installed them properly or not if something like this were to happen anyway? and you are telling me that the warranty will cover the the shocks, springs, and everything that goes there that was damaged? who is going to pay for this exactly? TRD, Scion, ???

what's the point in installing it at the dealer when you can just do it yourself or go to some shop and get it installed properly for less than $100. the dealer wouldn't charge $500+ to have the springs installed. they would lose tons of money if this were the case. nobody would have it installed at the dealer, it just wouldn't make sense and i don't think they would charge these ridiculous installation costs.

by the way i read this on the TRD site:

LEVEL 1 SPORT PARTS

Applicability

The first 5 digits of the TRD part number must be "00602" (which includes the springs) to be considered a Level 1 Sport Part. Part must be installed by a Toyota dealer on a Toyota vehicle and be specifically approved by TRD for the particular application.

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