I took my tC to get the lights fixed (from my previous post) this morning.
I went to the BBB website and did some checks on local Scion dealers - including the one where I bought my tC.
The grade for Santa Monica Scion was "A" so I decided to go there this morning before work.

From the moment I arrived, i was impressed.
All the people were polite, and had a clue about how to do everything.

I called back this afternoon and my car was finished.
No BS, no charge (as you'd expect being under warranty)

They totally detailed my car and I can't tell you how good the experience was.
It ended up being a minor wiring/connector issue.

So, for me, it was a good move to try these guys.
If you need your Scion serviced, I highly recommend them and will be returning.

 

Its nice to see a positive post about an experience. It seems sometimes that we only point out the bad apples. Im not exactly in the area but im sure the dealer appreciates your publicity.

 

It's important to point out sub-par experiences.
It's equally important to give credit where credit is due.

If you're in the area, I do recommend them, and it's for nothing other than a great experience.