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went in for service came out with a 20 plus inch scratch

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Old Mar 28, 2012 | 02:13 PM
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Default went in for service came out with a 20 plus inch scratch

went in for service at the dealer where i bought my car. it was there over night I've been having noises coming from the break caliper so i had them take a look. of course they complained i had a cai and a header and tried saying its from that. so i go to inspect my car before i leave and i see a huge scratch along the bottom side of my drivers door about 22 inches long. i flipped on the service manager. so almost a week later i get an estimate and it's going to be almost 800 bucks to fix because it has to be repainted. the dealer offered to give me 300 because thats how much they think it costs. they want me to use there crappy local body shop and i want to use my families shop called martinos auto concepts idk if anyones herd of it but there the only shop touching my car. they are going to get back to me on giving me more money if they can give me 500 i'll be a very happy person.
Old Mar 28, 2012 | 02:25 PM
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honostly if they did the damage and they have the ability to fix it then they will have their shop fix it if it only costs theirs 300 then thats all they have to pay for
Old Mar 28, 2012 | 02:27 PM
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Originally Posted by devanb3
honostly if they did the damage and they have the ability to fix it then they will have their shop fix it if it only costs theirs 300 then thats all they have to pay for
in ny if someone damages your car by law you can use which ever shop you want.
Old Mar 28, 2012 | 02:39 PM
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CAI + headers = brake noise? LOL they must be dumb
Old Mar 28, 2012 | 03:34 PM
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Originally Posted by 210of2200RS7
in ny if someone damages your car by law you can use which ever shop you want.
That's probably insurance law, which it doesn't sound like you're trying to go thru insurance.

Originally Posted by 210of2200RS7
a huge scratch along the bottom side of my drivers door about 22 inches long.
If it's in an inconspicuous place like the bottom of the door, and you don't want to pay the difference, I would just let the dealer use their place, probably no difference in the process or paint, maybe the guy shooting it.
Old Mar 28, 2012 | 03:51 PM
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New Yorkers just want to suck up as much money as they can believe me bro, I feel ya. Where is your families bodies shop located because I have a friend of mine that wants to touch up his car bit he doesn't know where to go.
Old Mar 28, 2012 | 04:06 PM
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Thats WHY you never go to the Stealership if you can avoid it at all cost.

They dont respect your car.

I've had my old car go into a Stealership I had a car problem...came out w/ 3 new dents!
Old Mar 28, 2012 | 04:33 PM
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Or if you are lucky, you have a friend that is a tech at a dealer. They take extra care of your car for you. specially on warranty repairs.
Old Mar 28, 2012 | 05:05 PM
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that happened to me as well. I got a nice 12 inch long scratch on the driver side door. I let them take it to thier shop bc if i wasnt satisfied, they were goig to do it again until i was happy. I would trust them only because ive had to do it. Mine came out flawlessly.
Old Mar 28, 2012 | 07:22 PM
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Originally Posted by 210of2200RS7
went in for service at the dealer where i bought my car. it was there over night I've been having noises coming from the break caliper so i had them take a look. of course they complained i had a cai and a header and tried saying its from that. so i go to inspect my car before i leave and i see a huge scratch along the bottom side of my drivers door about 22 inches long. i flipped on the service manager. so almost a week later i get an estimate and it's going to be almost 800 bucks to fix because it has to be repainted. the dealer offered to give me 300 because thats how much they think it costs. they want me to use there crappy local body shop and i want to use my families shop called martinos auto concepts idk if anyones herd of it but there the only shop touching my car. they are going to get back to me on giving me more money if they can give me 500 i'll be a very happy person.
i love how ninja you pulled that off.

but yea, if the dealer ship is willing to put 300 in it suggests they might admit fault, in which case you might be able to get insurance to pay for it and their subornation might be able to go after them.
Old Mar 28, 2012 | 09:36 PM
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Originally Posted by scionic128
that happened to me as well. I got a nice 12 inch long scratch on the driver side door. I let them take it to thier shop bc if i wasnt satisfied, they were goig to do it again until i was happy. I would trust them only because ive had to do it. Mine came out flawlessly.
I would do this ^^. If it is done, and you can tell it has been painted, just say "nope, my car had no paint work when I brought it in, and now it is odvious." They will have to do it again untill it is perfect.
Old Mar 28, 2012 | 11:27 PM
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Originally Posted by KidJustin
CAI + headers = brake noise? LOL they must be dumb
they wanted to void my warranty. but every tec was basically jerking off to my car and wanted to work on it when i dropped it off.
Old Mar 28, 2012 | 11:29 PM
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Originally Posted by t_C
That's probably insurance law, which it doesn't sound like you're trying to go thru insurance.



If it's in an inconspicuous place like the bottom of the door, and you don't want to pay the difference, I would just let the dealer use their place, probably no difference in the process or paint, maybe the guy shooting it.
i know body and paint work. the high voltage color basically my shop wants to completely paint the door and scuff the clear off on the entire side and re clear that side because if u do just the door you will know it was painted.
Old Mar 28, 2012 | 11:31 PM
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Originally Posted by scionic128
that happened to me as well. I got a nice 12 inch long scratch on the driver side door. I let them take it to thier shop bc if i wasnt satisfied, they were goig to do it again until i was happy. I would trust them only because ive had to do it. Mine came out flawlessly.
they told me the shop they want to take it to. i said that shop is not reliable. they leave cars sitting outside at night with no doors on them and wide open. not something I'm in the mood for. idk if any one has herd of them buy martino auto concepts is the shop i am having it done at they are not cheep at all they do work the right way. they are also adding a few goodies for me to the car included in the price.
Old Mar 28, 2012 | 11:33 PM
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Originally Posted by GAPS11TC
New Yorkers just want to suck up as much money as they can believe me bro, I feel ya. Where is your families bodies shop located because I have a friend of mine that wants to touch up his car bit he doesn't know where to go.
westbury ny right by the roosevelt field mall. but I'm having the work done at martino in glen cove they specialize in stuff like this and there also doing some other work to the car.
Old Mar 28, 2012 | 11:40 PM
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So does the $800 cover the price of the extra work there doing?
Old Mar 28, 2012 | 11:43 PM
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Originally Posted by fun173
So does the $800 cover the price of the extra work there doing?
no the 800 was going to be if they can actually blend and fix it they had the paint rep from PPG in house today and he looked at it and even agreed a complete respray of that side will have to be done and its gonna be 2500 bucks.
Old Mar 28, 2012 | 11:46 PM
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Originally Posted by TeeCizzle
Thats WHY you never go to the Stealership if you can avoid it at all cost.

They dont respect your car.

I've had my old car go into a Stealership I had a car problem...came out w/ 3 new dents!

i usually go millennium toyota a better dealer that i know a tec at but i did not buy the car there bc they didn't have one. so i bought it from smithtown toyota on long island never will i use there service again. they scratched my car denied it at first and no they are willing to give me 300 bucks which dosnt even come close to the cost of the damage.
Old Mar 29, 2012 | 12:06 AM
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Which dealership did you go to? i noticed your close to me.
Old Mar 29, 2012 | 12:08 AM
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Originally Posted by atomic
Which dealership did you go to? i noticed your close to me.
smithtown thats where i bought my car.



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