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Too anal or should I complain?

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Old Jan 13, 2006 | 07:32 AM
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Default Too **** or should I complain?



Okay guys. I noticed this the first day and tried to let it slide but now I'm wondering if I should bring back the xB and have them fix this...

And I'm not here to huss and fuss, either... but I am slightly annoyed by the fact that the front plate isn't STRAIGHT... it is slightly off and even worse in person...

Now, it's not THAT big of a deal but I figure if they were going to put holes in my front bumper that they at least line it up properly?

What do you guys think? Should I bring it back and have them fix it? Would it take them all day to do so?

Or should I just forget about it and live with it?
Old Jan 13, 2006 | 07:33 AM
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By the way I made sure to check if it was truly off by unscrewing the bolts or whatever... and sure enough the holes weren't lined up right...
Old Jan 13, 2006 | 07:54 AM
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You realize they would probably "fix" it by making the holes larger and putting some sort of inserts in them so the screws would line up properly.

(Would *I* complain? Yup! I'd be sitting on someone's desk insisting they do it right. )
Old Jan 13, 2006 | 09:19 AM
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Make them order you a new bumber and have them install it for free...I had to do it with my box a couple weeks after i got it as I noticed the holes were way off when i got my plates in the mail...
Old Jan 13, 2006 | 12:19 PM
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I agree make them fix it, with either a new bumper or bigger holes like Tom said. You paid enough for the car, so it should be right, make them actually do some work for once. Good luck. B.
Old Jan 13, 2006 | 12:44 PM
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I would make them get you a new bumper but NOT put new holes into it, you can get a license plate bracket that mounts into the lower grille area and doesn't even touch the bumper itself. I ordered it when I had to register my box in NJ (damn front plates!) but I knew I wasn't staying long and I'd be back in PA with NO front plates, so this was a great remedy for it.

I'm sure there is a link on this board somewhere, or you can try ebay...thats' where I ordered mine (I think the guy is in Hawaii).

Either way get a new bumper - and don't settle for anything less!
Old Jan 13, 2006 | 01:09 PM
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New bumper!!!! Tell the dealer that you could have F'ed it up yourself.......
Old Jan 13, 2006 | 01:58 PM
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Man you guys, it’s hard enough for a dealer to make money off the car in the first place and as soon as anything goes wrong you want treatment like you got a Benz. Yah they need to fix it well at least the tech that did it needs to fix it, if anyone gets you a new bumper it needs to be the tech.

Sorry not trying to be a ___ but I have lost money in order to sell the Scions before. Some guy will say his damn key has a scratch on it and guess who gets to pay for that!! ME! Lets say it costs me 70 well guess what, that’s all I make to sell you the car!! Ohh now that the key made you have a bad experience, you now have to put me on the bus and find out what you can get out of me. "Man why don’t you get me one of the cool toy xBs in the parts dept?"

Sorry I love Scion but sometimes I want to go crazy >.<
Old Jan 13, 2006 | 02:11 PM
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Originally Posted by ScionofKirkland
Man you guys, it’s hard enough for a dealer to make money off the car in the first place and as soon as anything goes wrong you want treatment like you got a Benz. Yah they need to fix it well at least the tech that did it needs to fix it, if anyone gets you a new bumper it needs to be the tech.

Sorry not trying to be a butt but I have lost money in order to sell the Scions before. Some guy will say his damn key has a scratch on it and guess who gets to pay for that!! ME! Lets say it costs me 70 well guess what, that’s all I make to sell you the car!! Ohh now that the key made you have a bad experience, you now have to put me on the bus and find out what you can get out of me. "Man why don’t you get me one of the cool toy xBs in the parts dept?"

Sorry I love Scion but sometimes I want to go crazy >.<
Well, if the person drilling the holes would have used some kind of jig to align the holes correctly, or spent 3 more minutes doing it right, it would have been a non-issue.

Just because the car didnt cost $60K, it does not mean that the dealer should get away with doing things half-___.
Old Jan 13, 2006 | 02:13 PM
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ScionofKirkland I couldn't agree with you more on this one. By no means am I saying this issue shouldn't be resolved by the dealer/tech in question. This xB has a problem that needs to be fixed. But I'll tell you what, everytime someone has a problem with their car, it seems the only solution is to have the dealer pay for this or have the dealer buy them that. Here's an idea, instead of telling someone to go to a dealer and have them paint and mount a $350 bumper, how about telling them to go to the dealer to see if there is a quick, easy fix so you aren't without your car for 3 days.

Hmmmmmm. Come to think of it, there is a rattle in the back of my car that didn't show up until after 14,000 miles. Maybe I should take it to the dealer and have them replace the entire interior...... Gimme a break people. Cars are built by people and maintained by people. People make mistakes.....it happens.

This is in no way meant to lessen this person's problem with the plate, just to get people to think rationally when something is wrong and not use the mentality of "stick it to the dealer cause their all cheats anyway" as a solution to the problem.
Old Jan 13, 2006 | 02:38 PM
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I'm not saying any of the opinions above are right or wrong. But what I'd do is simply...

Enlarge the hole on the PLATE (the high side) so that it hangs straight.

There. All fixed. Took 2 minutes.

RichC
Old Jan 13, 2006 | 03:00 PM
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OK, say the hole gets enlarged... now the plate rattles...Now what? Another band-aid fix?

All I am saying is that the dealer offered to drill the holes...holes that are already MARKED...Now, Cockeye the lot boy drills off center, the dealership OWES me a bumper drilled correctly. That is what they offered in the first place... I'm sure if before they started punching holes in Jerome's brand new car, they came up and said.."Hey, want us to try to hang that front plate semi straight?", he'd have told them he'll do it himself....
If the dealer can't complete a simple job like this, I don't think they are capable of more involved tasks like, ohhh, say an oil change??

I am paying my hard earned money for this car, I don't care how much you make off of it, you say your dealership will do something, it better by god be done right.
Old Jan 13, 2006 | 03:37 PM
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It'll rattle if you don't tighten it down, but why wouldn't you?

I don't suggest he doesn't have the right to redress. And on further reflection I would certainly bring the problem to the dealer's attention, and give them a chance to offer a solution or some sort of make-good.

But I think the sort of adversarial, confrontational approach that some people seem to advocate is unhealthy. Even if it gets you more, it's bad for your blood pressure.

RichC
Old Jan 13, 2006 | 03:38 PM
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I just do not understand how crap like this happens. It doesn't take a careful eye to install tags. There are dimples in the bumper. The dimples are already in the right spot. All we have to do it make a hole at the dimple and put a screw in.

Sheesh... some lot guys just have to be retarded to screw this up.
Old Jan 13, 2006 | 04:05 PM
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Originally Posted by oldmanatee
Now, Cockeye the lot boy drills off center
Old Jan 13, 2006 | 04:12 PM
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Originally Posted by cliffy1
I just do not understand how crap like this happens. It doesn't take a careful eye to install tags. There are dimples in the bumper. The dimples are already in the right spot. All we have to do it make a hole at the dimple and put a screw in.

Sheesh... some lot guys just have to be retarded to screw this up.
That was my point....

If you, as a dealer, aren't able to screw in a tag, why can't I expect it to be made as new?

Just a question for you, Rich, how many holes would you accept in your new car?
Old Jan 13, 2006 | 04:18 PM
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I think the big issue is going to be - was that plate on there when you took delivery? If that plate was on there when you took delivery, and you didn't notice it then, I think the dealership should push back.

Not trying to be a d1ck, but it's kinda hard to notice, and the fix is not going to get you a virgin bumper.

I kinda had feelings like this too, when I saw the screwjob on my front bumper, I thought, you know, I should get a new bumper becasue I didn't want a plate like that, and I would have used a bracket, given the option...blah blah blah

Bear in mind that Tomas is likely correct, they will ream the hole, and then you could b looking at rattles...not sure how you'd distinguish that from the rest of the xB rattles, but...

If it were me, and it bothered me, (it would) , I would recognize my failure to notice that at delivery, and take the oppy to do an awesome, clean bracket mount.

my 2c
Old Jan 13, 2006 | 04:19 PM
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I think they call that "Cali style" or something.

Sorry I know that's not helpful
Old Jan 13, 2006 | 04:26 PM
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...and cover that lower coolant line with black electrical tape while i was at it!
Old Jan 13, 2006 | 04:45 PM
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Originally Posted by rdclark
It'll rattle if you don't tighten it down, but why wouldn't you?

I don't suggest he doesn't have the right to redress. And on further reflection I would certainly bring the problem to the dealer's attention, and give them a chance to offer a solution or some sort of make-good.

But I think the sort of adversarial, confrontational approach that some people seem to advocate is unhealthy. Even if it gets you more, it's bad for your blood pressure.

RichC
Now, I am now suggesting walking in there and causing a scene...that posions the well....but I'd be in the salesman's office asking when I will be getting a new bumper cover. Nothing less.



Cherry, it doesn't matter if it was noticed at drive off or not.. Are you suggesting the hole slipped????



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