FOR IMMEDIATE RELEASE
TMS – 55 – 05

SCION ANNOUNCES SPECIAL SERVICE CAMPAIGNON SELECTED tCS
TORRANCE, Calif., Oct. 18, 2005 - Toyota Motor Sales (TMS), U.S.A., Inc., will launch a voluntary Special Service Campaign with the National Highway Traffic Safety Administration (NHTSA). The campaign involves certain 2005 and early 2006 model year Scion tC sport coupes in the U.S.

The tC is equipped with a glass wind deflector which tilts upward when the moonroof is opened. In certain 2005 and early 2006 model year tC vehicles, there is a possibility that if impacted by a projectile, such as road debris, while driving with the wind deflector in the upward-tilted position at highway speeds, the wind deflector may shatter and separate from the frame. In the worst case, pieces of the wind deflector glass that have separated from the frame may fall upon the vehicle occupants causing driver distraction and/or injury.

Although Scion has only received three reports from NHTSA, customers may reduce the likelihood of this occurring on their vehicle by not opening the moonroof until the Special Service Campaign modification has been performed.

Scion will mail owners of the involved vehicles a Special Service Campaign notification via first class beginning in late October. Owners are requested to contact their local Scion or Toyota dealer for diagnosis and repair upon receiving their notification. The protective wind deflector laminate installation will be done at no charge to the owners of the vehicle.

Customers with questions or concerns should contact the Scion Customer
Experience Center at 1-866-707-2466.
stop

 

Sweet! About time they finally have taken action for an obvious design flaw. Much Props to Scion for taken responsibility and keeping the drivers safe!

 

On Point

 

saw that one coming months ago when this was first mentioned by the NHTSA

 

I am not sure that three documented cases constitutes an "obvious design flaw"...

 

So it's a laminate?

Guess I'll have to wait to redo my decal.

Though I'm curious why it says it's only "certain" vehicles... I might be crazy, but isn't it all the same glass... so like... "all" vehicles?

 

Good for Scion! Now, they just need to 'fess up to the hatch rattle and find a cure. (As long as its taking, you would think Scion is trying to cure cancer! ) I just turn up the HU to drown out the rattle! I'm not complaining, I still have nothing but for my tC!!

 

hope this laminate doesn't look like crap

 

Can anyone tell me what VIN this is affected up to in the 2006's? Like what is VIN production number it's affected up to. Anyone?

 

Good to see they have stepped up.But the NHTSA is not finished yet. If you look it up on thier site, the closing resume states that an engineering analysis is being performed (even after Toyota stated there is no issue with design). The defect investigation for the complaints has been closed and a new one has been opened for the same part, on the same day. So the NHTSA is apparently not satisfied with simply adding a protective layer for some reason. Also, where did that article get 3 complaints? The Doco that that the NHTSA states 8 complaints, one being from a dealer.

No one will know until it is all over if it is a true flaw in the material, but either way a system should operate as designed, so I am glad they are addressing the issue, even if they may have to re-visit it later.

 

Now we just need them to laminate the roof as well

 

i saw the same documents on the docu search function.. it's a pdf file.. have to find the link again, but was something like 45 people complaining and a couple being the dealer.. definitely not an isolated incident..

so does anyone know what VIN # this affects? i wonder what "early 2006" means.. aren't we in early 2006 production models now?

 

I'm not a tC owner, but I'm wondering how much more prone to scratching and scuffing the laminate will be as compared to the glass...

 

Naw! I think they should replace the whole roof with Carbon Fiber

 

my question (albeit rhetorical) is, will my tC scheduled to arrive sometime within the next week have this laminate on it, or will it be something i'll have to take back to the dealer to get taken care of?

 

Is this a voluntary recall or another TSB? Who designed the glassroof...Toyota USA (CALTY) or Toyota Japan? Hope the press annouced it as Toyota tC not Scion tC. Brings shame to the Scion marketing brand. Although I am going to file something with NHTSA regarding the xB's liftgate

 

After waiting until it became apparent they couldn't get away with ignoring it...

 

If its only certain 2006 models, that means that someone with a very recently built 2006 will have the laminate already on it straight from the factory, right?

So, anyone out there with a VERY new tC? Let us know, how does it look? Provide pics if possible!

 

No, but with the three original complaints (at the beginning of the investigation) , they had to be sure that they were legit... why?? because whining kids try to sue them for wheels breaking because of sliding into curbs at 60 mph, or even more ridiculous claims. Have you seen just the crap that people on here think is warranty related??? Hell, one guy even tried to blame scion for faulty paint because something slammed into it hard enough to make a dent and (heavens no) left a scratch.

But my point is, while people put on mods that tear up their cars, then take them off before getting it warrantied (and BRAGGING ABOUT IT ONLINE like idiots to top off their lack of ethics) or do something stupid and try to blame poor design, the companies will take even longer to address issues. Sure, the dealers themselves make it worse, but the manufacturer gets blamed for every little thing that happens these days, so they take more time to look into these things. Same situation with insurance going up every day.

 

or plastic, like they did with some of the celica sunroofs