I *explative* HATE CAR SALESMEN!!!
#21
It wasn't a $4000 bank fee, it was a, "I can't believe you were trying to sell the car for 15500, because we could have taken her for a lot more dough fee" When you weren't going to pay the extra dough, they had no interest in selling the car to you.
You went through their secondary credit channel. Secondary credit sales are the most shady of all car sales. When you are forced to go this route to get a car, they don't charge you what you are willing to pay, they charge what the banks are willing to pay, and then usually whatever they can pull out of you for a down payment. The NADA for a tC could easily be rigged to show 19k or so, and that's what they were going to get you funded for.
It's a good thing you bailed on the deal. You would have never had any equity on that car, and it could have dug you a bigger hole than your youthful indescretions dug for you. Take a few steps back and take in what you learned from this ordeal, and remember, you always have the option of getting out of the seat, and leaving.
You went through their secondary credit channel. Secondary credit sales are the most shady of all car sales. When you are forced to go this route to get a car, they don't charge you what you are willing to pay, they charge what the banks are willing to pay, and then usually whatever they can pull out of you for a down payment. The NADA for a tC could easily be rigged to show 19k or so, and that's what they were going to get you funded for.
It's a good thing you bailed on the deal. You would have never had any equity on that car, and it could have dug you a bigger hole than your youthful indescretions dug for you. Take a few steps back and take in what you learned from this ordeal, and remember, you always have the option of getting out of the seat, and leaving.
#23
When Ihad to call scion corporate on my dealer they were very good about keeping in touch. Their initial callback was within 48 hours as promised. Great folks to work with. Good luck, maybe you can work with another dealer. I used to do 911/TTY/Law dispatch too.
#24
Originally Posted by CrimiNole03
I used to do 911/TTY/Law dispatch too.
HOPEFULLY someone (another dealership) will have good news for me tomorrow... I'm rather bummed out at the moment
#25
I hear you I hear you, damn. I would have just turned away and walk out on them. The worst one here in FL is David Maus Toyota. I did walk out on them and they hated it
Two different sales reps lied to my face twice. They changed the price and fees twice. They did not know that my husband worked for TMC for 7 years and he knows all the inside tricks bad dealers do here in the US. People report those issues to Southeast Toyota CS, Southeast to TMS and TMS to TMC when they are real "screwups".
Next time walk out on them I bet there are several better sales people/dealers in your area.
But I am glad you were able to get your ride.
Two different sales reps lied to my face twice. They changed the price and fees twice. They did not know that my husband worked for TMC for 7 years and he knows all the inside tricks bad dealers do here in the US. People report those issues to Southeast Toyota CS, Southeast to TMS and TMS to TMC when they are real "screwups".
Next time walk out on them I bet there are several better sales people/dealers in your area.
But I am glad you were able to get your ride.
#26
Re: I *explative* HATE CAR SALESMEN!!!
Originally Posted by FallenAngel
So Friday, I go to get the paperwork, sign my half and bring it down to my dad's in Virginia on Sunday to have him sign the other half. While we're going through the paperwork, I notice on TWO papers, they have the car listed as $19,500 approx. I stop in my tracks, and ask the salesman "What's up with this saying the car is almost $4,000 more than what you showed me it is?" After saying "ummmmm" and fumbling through some papers for a few minutes, he goes "OH! That's an extra $4,000 bank fee that the BANK charges for people with high risk credit". I go "ummm... why wasn't this disclosed to me beforehand?" He said they did tell me about it... which they did NOT. Whatever, I had to get to work. I take my papers....
Until they work out all the numbers you should never sign anything, and you should never drive off the lot in the car until you know exactly what you're paying.
They pressure you to sign and drive away because they know that most people will go show everyone the new car they bought, and once you discover that you've been ripped off, you'd rather just pay it than look stupid by giving the car back.
I'm just glad you got your $1,000 back! You're smart for reading the entire contract font and back, just next time, do that BEFORE you sign and drive away. If the numbers don't match what they promised, don't do it!
Post pics when you get that BRAND NEW tC! Screw that dealer and their stupid used tC!
-THE DON
#28
HOPEFULLY someone (another dealership) will have good news for me tomorrow... I'm rather bummed out at the moment
Plus, it really cheeses the finance guys when you have financing already lined up, and what could be better than that?
#29
Senior Member
Team No Limitz
SL Member
Team ScioNRG
Join Date: May 2004
Location: Smithtown Scion (NY)
Posts: 3,789
Dealers like this makes us good guys look like crap. Im glad you got everything straigtened out. If you were close to NY I would tell you to come on by cause we have a bunch here on ground and about 25 others allocated.
Side note:We finally just got our first blue blitz in and that thing is siiiiiiiiiiiiiiiiick
Side note:We finally just got our first blue blitz in and that thing is siiiiiiiiiiiiiiiiick
#30
If you really want a new one, don't give up.
I've learned along the way that the best time to swing by a dealership is at the end of the month when they're trying to hit their quotas. Also, its best to go when demand is low, so go on a quiet weekday an hour before they close. I'm sure everyone will be more apt to help you, especially if it was a "slow" day. There are usually plenty of salespeople desparate to close a deal especially if they've been there for 10 hours w/out a sale. Heck, that's what I did.
Good luck and I hope you get your new scion!!!
I've learned along the way that the best time to swing by a dealership is at the end of the month when they're trying to hit their quotas. Also, its best to go when demand is low, so go on a quiet weekday an hour before they close. I'm sure everyone will be more apt to help you, especially if it was a "slow" day. There are usually plenty of salespeople desparate to close a deal especially if they've been there for 10 hours w/out a sale. Heck, that's what I did.
Good luck and I hope you get your new scion!!!
#31
Originally Posted by Simplyscion
Dealers like this makes us good guys look like crap. Im glad you got everything straigtened out. If you were close to NY I would tell you to come on by cause we have a bunch here on ground and about 25 others allocated.
Side note:We finally just got our first blue blitz in and that thing is siiiiiiiiiiiiiiiiick
Side note:We finally just got our first blue blitz in and that thing is siiiiiiiiiiiiiiiiick
That's the spot I'm at now... I'm having a helluva time finding financing. And I'm soooo stressed out over the whole thing I just want to give up. I really don't know what else to do... or what else to try. The whole idea was getting out of a car that was always breaking down on me to get into something reliable and nice to get me back and forth to work. I'll only have a car to drive (switching between my mom's and sister's... but I'm SOL after the third week of May... no car... will lose my job.
I don't want to give up, but I'm running out of options at this point... and about ready to.
#32
Originally Posted by FallenAngel
Originally Posted by CrimiNole03
I used to do 911/TTY/Law dispatch too.
HOPEFULLY someone (another dealership) will have good news for me tomorrow... I'm rather bummed out at the moment
#33
Originally Posted by CrimiNole03
Originally Posted by FallenAngel
Originally Posted by CrimiNole03
I used to do 911/TTY/Law dispatch too.
HOPEFULLY someone (another dealership) will have good news for me tomorrow... I'm rather bummed out at the moment
Scion did call me back, but apparently the first lady I talked to didn't mention to the "caseworker" type person that it was used, so they can't do anything. BUT the "caseworker" did tell me that she did call that dealership, and they told her the reason they "bought back" the vehicle was because I didn't produce the proper paperwork, which was TOTAL BS!!! Scion can't do anything.
However, while calling my bank, the loan officer I talked to listened to what I had to say, and mentioned that he has REALLY good buddies in higher places, placed a call, I explained to the guy what happened, and he's going to THE head honcho and explaining the situation, and they're going to try to rectify what happened. He was not happy about that at all.
So still no car, but I should know something Monday I hope.
#34
Report them big time
I'm late reading this post, but I used to live in Virginia and the state Attorney General's office there takes a very dim view of businesses that try to take advantage of consumers. (In fact most state Attorney General's offices do.) They thought they saw an opportunity and went for it. I am certain that given the amount of the fee involved the AG will investigate to see how many other people have been victimized.
#35
Well my dumb self didn't make copies of the paperwork before I went in, and they destroyed the paperwork, so I didn't have anything on them
But good news, I got a NEW tC with a lower interest rate for way less
But good news, I got a NEW tC with a lower interest rate for way less
#36
Re: Report them big time
Glad to hear it worked out in the end!!!!
Consider sending a letter anyway. They'll send someone in to buy a car under the same circumstances and see what happens. Don't let them get a way with doing this to someone who isn't as intelligent as you were.
Consider sending a letter anyway. They'll send someone in to buy a car under the same circumstances and see what happens. Don't let them get a way with doing this to someone who isn't as intelligent as you were.
#38
That is a rough story. I'm sorry you had to come into contact with a dealer like that. I hope they get what they deserve. I'm glad you could finally get into the car. Enjoy the car and remember, what goes around...comes around.
#39
Hehe well instead of a 2005, I got into a brand new one Lower interest rate, WONDERFUL sales people... I didn't even feel like I was at a dealership.
If anyone is near MD, go to Bill Kidd's Toyota/Scion in Cockeysville MD.
If anyone is near MD, go to Bill Kidd's Toyota/Scion in Cockeysville MD.
#40
Posted: 5/4/06 4:10PM Post subject:
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A mere coincidence that the topic was the same while surfing the site today. I do not know what is wrong with those guys, we were just talking about a "shady" treatment at a dealer and a lady from Orlando called a local radio station all mad at the dealer salesman and her bad experience at David Maus Toyota. We were lol since, it was funny that we had just read the post quote above... so here you go. Anyway, There are good and there are bad, just shop around... good thing you got yours OK
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I hear you I hear you, damn. I would have just turned away and walk out on them. The worst one here in FL is David Maus Toyota. I did walk out on them and they hated it
Two different sales reps lied to my face twice. They changed the price and fees twice. They did not know that my husband worked for TMC for 7 years and he knows all the inside tricks bad dealers do here in the US. People report those issues to Southeast Toyota CS, Southeast to TMS and TMS to TMC when they are real "screwups".
Next time walk out on them I bet there are several better sales people/dealers in your area.
But I am glad you were able to get your ride.
Two different sales reps lied to my face twice. They changed the price and fees twice. They did not know that my husband worked for TMC for 7 years and he knows all the inside tricks bad dealers do here in the US. People report those issues to Southeast Toyota CS, Southeast to TMS and TMS to TMC when they are real "screwups".
Next time walk out on them I bet there are several better sales people/dealers in your area.
But I am glad you were able to get your ride.