TMP01

Before this thread, I had never heard of Meng Motorsports. I have now bookmarked them in my favorites and plan to contact them on AIM regarding doing some business. I've been selling parts online for another brand for the last 11 years, and I'm convinced that they are a class act.

xAdverse

Good Choice

mengsta

I'm glad this unfortunate case did not deter you from contacting us. We definitely try our best to keep our customers happy as we take customer service very seriously. Contact us anytime TMP01.

Thanks for the kind words and support everyone.

XPRESSCION

I had the same thing happened with my brake rotors and pads. But I didn't think it was serious: thought they were quite busy or even UPS since it was Christmas time. I ordered them at the same time as my coilovers from different site. Got the track # from that package so I figured it would come the same day. I was right!

TMP01

I actually work in internet parts myself, as a Honda/Acura specialist, and have for the last 11 years. My company does over $1.5M in sales online annually, and I deal with these situations on a daily basis. What most people don't realize, is that we don't have the same economies of scale that companies such as Amazon does. We do our best as honest businesspeople to give our customers the best value and service that we can, and as you, we deal at times with the completely unrealistic expectations of some people.

Still, perception is reality, and we endeavor to work within the boundaries of what we *can* do. We're not Acme, and the customer isn't Wile E Coyote, but we do as best we can. As an experienced internet parts professional, I tip my hat to you for handling things exactly as I would have, perhaps better

If I see you online one of these days, I've got a business proposal for you.....

egobuster1

MENGMOTORSPORTS is the bomb and i recommend all my friends and my hole central Ohio scikotics chapter shops at meng because they are simply the best and always there with there great customer service.
no one should even worry about ordering anything from them