I ordered some pulleys from NST almost 8 weeks ago. They have not been delivered and for the last week I have tried contacting them through e-mail and have gotten no response. Has anyone else dealt with them? Know how to get in contact with them?

Thanks

 

they have a profile on this site, so you can pm them and get in touch with them pretty easily.

 

yeah, they take a while. I ordered some and totally forgot about them. They just came in like 2 months later.

 

2 months? Two cheers for customer service!!

 

By the thread topic I thought you drank to many Red Bulls and was dyno-tuning XB's for 48 hours straight. Hmmm don't know why I thought that.

 

Strange,NST has really good customer support.

AIM: NSTonAIM

 

Pm Mike over at NST. He will take care of you.

 

2 months, wow never heard of that kinda service before. Maybe it took that long for them to make um?

 

i got my pulley in 3 weeks.

 

when you ordered them did it say special order? because if thats the case then read what they have on the site. if it said special order that means it takes either 4-6 weeks or it was 6-8 weeks to get the pulleys. NST is Num 1 in my book. sometimes they dont stock the pulleys (like Alt and WP or the CR-Lite) so they have to be made which could take a little bit.

and trust me when i say they are NOT here to take money and run.

 

NST sucks at customer service. I ordered my belt on Nov 27, and i am still waiting. I send them 1 email and 2 pms. I only got 1 pm saying they are looking into it.

 

thats pretty extreme, hit mike up on aim NSTonAIM i have had ZERO problems with them and i have been dealing with them for 2 years now, i have always been impressed by there honestly and excellent customer service. they are very quick to respond on aim and he is usually on often, try aim.

 

I just placed 2 separate orders through NST and the service plus delivery was great. I had my items within 3 days plus they are very friendly to just chat it up with on AIM..that sucks you are having problems... I'm sure they will make things right though

 

now you're just rubbing it in... jk.

 

good im not the only one dealin w/ da same crap. Ive sent them 4 emails regarding the status of my order over the past 2 weeks and no one has contacted me back

 

i contact them on AIM, "NSTonAIM"
and found out my belt is out of stock.
I got my refund within a minute.