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oznium.com.....WTF!

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Old 02-26-2008, 04:49 AM
  #21  
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see as stated they rock.....absolutely one of our best vendors here.....support them
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Old 02-26-2008, 04:52 AM
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^^ now that is come customer service i've order 2 sets of angel eyes with nothing but good results
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Old 02-26-2008, 08:35 AM
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oznium rocks so much, that i posted twice in this thread stating that they rock!
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Old 02-26-2008, 01:13 PM
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wow. I'm impressed.

That's proactive customer service!
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Old 02-26-2008, 01:15 PM
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Originally Posted by Oznium_com
Hi Murphy (Murbyrne),

I've zero'ed out your order so you won't be charged anything for it. When it does finally ship, consider it our gift to you.

Also, if it is any consolation, please accept a $10 discount off your next order. Here's the discount link (it is specific to your account, so just log in with your email address first): http://www.oznium.com/promo/8AAF3U

I hope you will give us another chance!


Hi everyone else,

Thank you for the support and kind words! I'm considering not even allowing customers to order something that isn't in stock. Because it is so difficult to give an accurate ship date for these backordered products, it just sets us all up for disappointment.

I think we do a great job keeping products in stock. And the live inventory status on the product page is a big time-saver! These dome lights have been a mess though. They've been hugely popular and difficult to keep in stock. For that, I am truly sorry.

- Phil
Owner, Oznium.com


Hey..I order 30 sets of HID's 3 years ago and still haven't received them..
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Old 02-26-2008, 01:24 PM
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oh i like oznium tooo....such a nice and caring company!!

good job
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Old 02-27-2008, 06:24 PM
  #27  
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Phil and Oznium are awesome!
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Old 03-03-2008, 11:58 PM
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I want to first extend my apologies to everyone for the delay! It was out of our hands unfortunately. Our manufacturer in China had delayed the shipment and then customs held our order once it was finally shipped out.

But the good news is we have them in STOCK NOW!!!

I thank everyone here who has purchased with us or are thinking about purchasing!
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Old 03-04-2008, 02:02 AM
  #29  
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Thanks Phil. Im sorry i was a bit irritable, but i was getting impatient. I will definetly be giving you another chance. Come to think of it, we just got a new xb, so i might be ordering another dome light.

Once again, thank you.
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Old 03-04-2008, 06:02 AM
  #30  
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whoohoo! my 6 domes came in!!! yay!

might have to put in another order just in case it take another 4 months

oznium still rocks
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Old 03-04-2008, 11:36 PM
  #31  
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Not a problem guys! Thanks for all the support =D
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Old 03-07-2008, 06:12 PM
  #32  
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Originally Posted by Oznium_com
Hi Murphy (Murbyrne),

I've zero'ed out your order so you won't be charged anything for it. When it does finally ship, consider it our gift to you.

Also, if it is any consolation, please accept a $10 discount off your next order. Here's the discount link (it is specific to your account, so just log in with your email address first): http://www.oznium.com/promo/8AAF3U

I hope you will give us another chance!


Hi everyone else,

Thank you for the support and kind words! I'm considering not even allowing customers to order something that isn't in stock. Because it is so difficult to give an accurate ship date for these backordered products, it just sets us all up for disappointment.

I think we do a great job keeping products in stock. And the live inventory status on the product page is a big time-saver! These dome lights have been a mess though. They've been hugely popular and difficult to keep in stock. For that, I am truly sorry.

- Phil
Owner, Oznium.com
man.. with service like this i hope they mess up my next order...
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Old 03-07-2008, 07:22 PM
  #33  
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Originally Posted by smilezdc
Originally Posted by Oznium_com
Hi Murphy (Murbyrne),

I've zero'ed out your order so you won't be charged anything for it. When it does finally ship, consider it our gift to you.

Also, if it is any consolation, please accept a $10 discount off your next order. Here's the discount link (it is specific to your account, so just log in with your email address first): http://www.oznium.com/promo/8AAF3U

I hope you will give us another chance!


Hi everyone else,

Thank you for the support and kind words! I'm considering not even allowing customers to order something that isn't in stock. Because it is so difficult to give an accurate ship date for these backordered products, it just sets us all up for disappointment.

I think we do a great job keeping products in stock. And the live inventory status on the product page is a big time-saver! These dome lights have been a mess though. They've been hugely popular and difficult to keep in stock. For that, I am truly sorry.

- Phil
Owner, Oznium.com
man.. with service like this i hope they mess up my next order...
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Old 03-09-2008, 05:59 PM
  #34  
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Originally Posted by CarbonXe
Hey..I order 30 sets of HID's 3 years ago and still haven't received them..
hahaha i think i heard about that lol
i order like 15 blaze kits and some demon eyes and um led strips??
lol jk

but seriously where are all u people on the other thread about oznium its me vs. like 20 ppl im trying to stick up for them and everyone is ripping into them some support would be nice!
https://www.scionlife.com/forums/viewtopic.php?t=213837
heres the link^^^^
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