Notices
Buyer / Seller Experiences rant or rave about an exchange...

oznium.com.....WTF!

Thread Tools
 
Search this Thread
 
Old Feb 26, 2008 | 04:49 AM
  #21  
Sciond's Avatar
Senior Member
10 Year Member

5 Year Member
Fail, INC
Club One

SL Member
 
Joined: Nov 2004
Posts: 14,929
From: What's in your Box...
Default

see as stated they rock.....absolutely one of our best vendors here.....support them
Old Feb 26, 2008 | 04:52 AM
  #22  
andino's Avatar
Senior Member
10 Year Member
5 Year Member
SL Member
 
Joined: Mar 2006
Posts: 2,018
From: San Pedro, CA
Default

^^ now that is come customer service i've order 2 sets of angel eyes with nothing but good results
Old Feb 26, 2008 | 08:35 AM
  #23  
FLINTstone's Avatar
Senior Member
10 Year Member
5 Year Member
AlphaSquad
SL Member
 
Joined: Apr 2007
Posts: 1,587
From: San Diego, CA
Default

oznium rocks so much, that i posted twice in this thread stating that they rock!
Old Feb 26, 2008 | 01:13 PM
  #24  
ddplion's Avatar
Senior Member
10 Year Member
5 Year Member
Scikotics
SL Member
 
Joined: Sep 2007
Posts: 1,074
From: R.I.
Default

wow. I'm impressed.

That's proactive customer service!
Old Feb 26, 2008 | 01:15 PM
  #25  
CarbonXe's Avatar
Senior Member
10 Year Member
5 Year Member
teamNJCT
Fresh Crew
SL Member
iTrader: (1)
 
Joined: Mar 2007
Posts: 16,638
From: Parsippany, NJ
Default

Originally Posted by Oznium_com
Hi Murphy (Murbyrne),

I've zero'ed out your order so you won't be charged anything for it. When it does finally ship, consider it our gift to you.

Also, if it is any consolation, please accept a $10 discount off your next order. Here's the discount link (it is specific to your account, so just log in with your email address first): http://www.oznium.com/promo/8AAF3U

I hope you will give us another chance!


Hi everyone else,

Thank you for the support and kind words! I'm considering not even allowing customers to order something that isn't in stock. Because it is so difficult to give an accurate ship date for these backordered products, it just sets us all up for disappointment.

I think we do a great job keeping products in stock. And the live inventory status on the product page is a big time-saver! These dome lights have been a mess though. They've been hugely popular and difficult to keep in stock. For that, I am truly sorry.

- Phil
Owner, Oznium.com


Hey..I order 30 sets of HID's 3 years ago and still haven't received them..
Old Feb 26, 2008 | 01:24 PM
  #26  
jsingh's Avatar
Senior Member
10 Year Member
5 Year Member
OhioScions
SL Member
 
Joined: Dec 2007
Posts: 1,584
From: OH
Default

oh i like oznium tooo....such a nice and caring company!!

good job
Old Feb 27, 2008 | 06:24 PM
  #27  
aalbertson3's Avatar
Senior Member
10 Year Member
5 Year Member
SL Member
 
Joined: Aug 2005
Posts: 1,135
From: Ft. Fun, IN
Default

Phil and Oznium are awesome!
Old Mar 3, 2008 | 11:58 PM
  #28  
Oznium_com's Avatar
Former Sponsor
10 Year Member
5 Year Member
Scikotics
SL Member
 
Joined: Apr 2005
Posts: 849
From: Bay Area, CA
Default

I want to first extend my apologies to everyone for the delay! It was out of our hands unfortunately. Our manufacturer in China had delayed the shipment and then customs held our order once it was finally shipped out.

But the good news is we have them in STOCK NOW!!!

I thank everyone here who has purchased with us or are thinking about purchasing!
Old Mar 4, 2008 | 02:02 AM
  #29  
Murbyrne's Avatar
Thread Starter
Senior Member
10 Year Member
5 Year Member
SL Member
MN Scions
 
Joined: Sep 2006
Posts: 1,725
From: The Land of 10,000 Lakes
Default

Thanks Phil. Im sorry i was a bit irritable, but i was getting impatient. I will definetly be giving you another chance. Come to think of it, we just got a new xb, so i might be ordering another dome light.

Once again, thank you.
Old Mar 4, 2008 | 06:02 AM
  #30  
Krayzie_Los's Avatar
Senior Member
10 Year Member
5 Year Member
SL Member
 
Joined: Feb 2005
Posts: 382
From: San Francisco, CA
Default

whoohoo! my 6 domes came in!!! yay!

might have to put in another order just in case it take another 4 months

oznium still rocks
Old Mar 4, 2008 | 11:36 PM
  #31  
Oznium_com's Avatar
Former Sponsor
10 Year Member
5 Year Member
Scikotics
SL Member
 
Joined: Apr 2005
Posts: 849
From: Bay Area, CA
Default

Not a problem guys! Thanks for all the support =D
Old Mar 7, 2008 | 06:12 PM
  #32  
smilezdc's Avatar
Senior Member
10 Year Member
5 Year Member
SL Member
 
Joined: Mar 2006
Posts: 1,226
From: Flushing, NY
Default

Originally Posted by Oznium_com
Hi Murphy (Murbyrne),

I've zero'ed out your order so you won't be charged anything for it. When it does finally ship, consider it our gift to you.

Also, if it is any consolation, please accept a $10 discount off your next order. Here's the discount link (it is specific to your account, so just log in with your email address first): http://www.oznium.com/promo/8AAF3U

I hope you will give us another chance!


Hi everyone else,

Thank you for the support and kind words! I'm considering not even allowing customers to order something that isn't in stock. Because it is so difficult to give an accurate ship date for these backordered products, it just sets us all up for disappointment.

I think we do a great job keeping products in stock. And the live inventory status on the product page is a big time-saver! These dome lights have been a mess though. They've been hugely popular and difficult to keep in stock. For that, I am truly sorry.

- Phil
Owner, Oznium.com
man.. with service like this i hope they mess up my next order...
Old Mar 7, 2008 | 07:22 PM
  #33  
Sciond's Avatar
Senior Member
10 Year Member

5 Year Member
Fail, INC
Club One

SL Member
 
Joined: Nov 2004
Posts: 14,929
From: What's in your Box...
Default

Originally Posted by smilezdc
Originally Posted by Oznium_com
Hi Murphy (Murbyrne),

I've zero'ed out your order so you won't be charged anything for it. When it does finally ship, consider it our gift to you.

Also, if it is any consolation, please accept a $10 discount off your next order. Here's the discount link (it is specific to your account, so just log in with your email address first): http://www.oznium.com/promo/8AAF3U

I hope you will give us another chance!


Hi everyone else,

Thank you for the support and kind words! I'm considering not even allowing customers to order something that isn't in stock. Because it is so difficult to give an accurate ship date for these backordered products, it just sets us all up for disappointment.

I think we do a great job keeping products in stock. And the live inventory status on the product page is a big time-saver! These dome lights have been a mess though. They've been hugely popular and difficult to keep in stock. For that, I am truly sorry.

- Phil
Owner, Oznium.com
man.. with service like this i hope they mess up my next order...
Old Mar 9, 2008 | 05:59 PM
  #34  
nytro's Avatar
Senior Member
SL Member
 
Joined: Aug 2007
Posts: 206
From: iowa
Default

Originally Posted by CarbonXe
Hey..I order 30 sets of HID's 3 years ago and still haven't received them..
hahaha i think i heard about that lol
i order like 15 blaze kits and some demon eyes and um led strips??
lol jk

but seriously where are all u people on the other thread about oznium its me vs. like 20 ppl im trying to stick up for them and everyone is ripping into them some support would be nice!
https://www.scionlife.com/forums/viewtopic.php?t=213837
heres the link^^^^




All times are GMT. The time now is 06:16 AM.