By far the most rediculous people I have ever dealt with. I ordered a set of Tanabe drop springs for an '06 xB and they ship me a set for a Yaris/xD. After talking to them, they tell me that they will ship out my xB springs today and tell me to ship the incorrect springs back to them "Post Parcel," which is the cheapest and slowest way to ship things via USPS.

After all this crap, I haven't received my springs for over 7 business days and I'm wondering "why haven't I gotten my springs yet?? USPS Priority doesn't take this long." Come to find out, they shipped it out to me Post Parcel because "they already lost money on shipping the first time around." Maybe if they hadn't shipped me the wrong springs in the first place, they wouldn't be losing money?

All in all, their business ethics are definitely not there. You would think they would have the respect to spend the extra $10 (that's right $10 extra dollars) to ship my second set of springs Priority so I can get them sooner then never. They also had the nerve to say "how do we know you aren't going to send the old springs back to us and scam us on paypal asking for a refund?" What company in their right mind treats customers that way?

I just thought I'd share my experience with you dealing with SSuperstore.com. TILL TODAY, I still haven't received my springs yet.

 

wierd I've never had a problem with SSuperstore. always had great customer service and great prices. I had a gripe once, and george took care of it right away for me. Hmm, sorry you had this experience

 

I've never had a problem either. Then again,I'm a So-cal local and they're about 10-15 minutes away. I'm pretty much powered by ssuperstore. Sorry about your experience.

Hey Hindu...I'm gonna keep the RS2 thread alive as well. New pics coming.

 

yup...sorry to hear of your bad experience...all dealings I had with George have been very, very good!!!

 

No issues with them, Im east coast to and always have been met with fast shipping and good prices.

Im sure they will take care of it!

 

yeah that seems odd.. they ship fast, good customer service and have great prices as well..

 

anyone else of anything to say about this company because im thinking on getting some stuff from them but i need to know if they are really good or not....

 

yes...just wish they would have more newer JDM products for the xB!

what is more to say about the store....it's already said with our comments! I trust them!

 

just had to make sure that they were still on ther "A" game because there are alot of companies in the scion world that started off good and ended up out of biznez so i just wanted to make sure that they have changed from last yr.....

 

Many have complained about the pictures on the site not matching the products delivered. Most problems were with headlights and tail lights.

 

just wanna tune in that ssuperstore is no longer located or operating at their location in walnut. I stopped by last week and their office had a "available space" sign.

 

I called them today, they said they just moved a few blocks away. Still same area though. But since today they haven't changed it in their site. /fail

 

i ordered some tannabe springs from their and got them .......

4 weeks later

 

I've ordered a few things from them, only 1 issue with some visors... I sent back the defective one, and got a replacement within the week.

I like em' alot! Looking to get a hood wing from them soon!

 

i never had a problem with them. i have ordered from them a few times

 

havent even gotten a shipping confirmation for 4 weeks now.