DO NOT BUY FROM KELLOGGS
Originally Posted by ack154
^^ OK... that was in reply to someone asking what the big deal is... but that person apparently deleted their post before my reply was posted. 
It's a Kellogs Conspiracy I tell Ya!. j/k
btw, what actually was the small blue object? paper, plastic, etc.
i say oh well.. you know how many waffles they make.. you'll get a bad one eventually. if you feel like this then you should stop eating food from the grocery store all together and grow you own. my point is the big companies control everything unless you grow it yourself. the only way you get thier attention is if they lose a large amount of money
Originally Posted by frogbox
And don't ask about how mushrooms are grown, most places don't wash them before they put them on your pizza
Originally Posted by frogbox
Why didn't you make them fresh for them? you can cook and help your mom out can't you? Look what she has done for you all your life.
Ok... not a huge deal I guess. Crap seems to get into products all the time right? This isn't the part I have a problem with... here was there response when she contacted them via the website:
Yeah everyone, just eat around the the thing that fell into the waffle. Are you guys kidding me? The fact of the matter is that a person could have choked on the object. You're telling me if you found glass or a razor blade in your food, you wouldn't complain about it?
Stuff like that should NOT be in the food we buy. That's why things like quality control are created. I understand that people make mistakes but what if that kid choked on the object and died? Unlikely, but that little mistake could cost Kelloggs a huge amount of money.
Now as to the way he handled the situation, I agree that he shouldn't have used foul language in his reply. However, I feel he should have been given a better response than the canned one he received. I know Kelloggs probably gets thousands of emails stating how poor the food quality was. However, "object in my food" should have immediately been brought to the attention of the guy in charge of QA.
Stuff like that should NOT be in the food we buy. That's why things like quality control are created. I understand that people make mistakes but what if that kid choked on the object and died? Unlikely, but that little mistake could cost Kelloggs a huge amount of money.
Now as to the way he handled the situation, I agree that he shouldn't have used foul language in his reply. However, I feel he should have been given a better response than the canned one he received. I know Kelloggs probably gets thousands of emails stating how poor the food quality was. However, "object in my food" should have immediately been brought to the attention of the guy in charge of QA.
Originally Posted by surfcity40
Originally Posted by ack154
^^ OK... that was in reply to someone asking what the big deal is... but that person apparently deleted their post before my reply was posted. 
It's a Kellogs Conspiracy I tell Ya!. j/k
Can any of the Mods pipe in and let us know what happened?
its funny, one time I got a 12 pack of Coke and one of the cans was sealed but had nothing in it...I called and got the same type of canned response..I wasnt mad or anything, though it was kinda funny actually. In any event, I got a coupon for a free 12 pack and when I called back to say thanks on thier 'listener line' I hit the wrong button and got a real person. He went on to tell me that the company policy is to get the name and address out of a person and keep feeding them free product until they stop complaining as a first line of defense. I laughed and he said 99% of the time it works... kinda sad....
Mine was a safe, empty can of Coke...no big deal.. In this case however, it begs the question.... "What else fell into the Eggo batter?"
I'm better of swearing of Eggo's and Kelloggs where I can now... If a company wants my money, they better care a little bit more than this...
Mine was a safe, empty can of Coke...no big deal.. In this case however, it begs the question.... "What else fell into the Eggo batter?"
I'm better of swearing of Eggo's and Kelloggs where I can now... If a company wants my money, they better care a little bit more than this...
Originally Posted by chrischoi
if you found a turd... HAHA
I hate it when companies send you stupid letters like that. I am dealing with similar responses from applebees. anyway good luck with everything.
you should stick their coupon in a waffel then crap on it then send it back to them lol hahaha.
hope you get something else besides a crappy coupon.
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