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HELP LONGO CANT FIND OR FIX IT

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Old May 29, 2007 | 08:17 PM
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Default HELP LONGO CANT FIND OR FIX IT

Well ive had my car for about a year know and like about six months ago my sun roof would not close when i go to close i try to close it and it shoots back ive taken it to longo 2 times and the had the car all day and now im starting to get ____ed off cuz they cant find the problem but thye said i could of been a sensor and they fixed that and just this morning its done it again and again i thought longo techs new what they were doing its starting to ____ me off and now i don't know what to do at this point some one please help me
Old May 29, 2007 | 08:18 PM
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Is it sporadic or does it happen all the time? If it happens all the time id say do a ride along or whatever with one of the techs to show them.
Old May 29, 2007 | 08:22 PM
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it doest allot like to the point were it gets annoying techs seen it happen a few of them have actually witnessed it
Old May 29, 2007 | 11:21 PM
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You might see if there is a specifiv manufactuer of your sunroof and give them a call. Mine came with one but is maunufacured by webasto......Just a thought.

cyas
Old May 29, 2007 | 11:24 PM
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theve dont that already cheff im starting to get ____ed can that be part of the limon law???
Old May 29, 2007 | 11:29 PM
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i think you might be past the lemon law at a year.....dunno the law though.....
Old May 29, 2007 | 11:30 PM
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You could try calling another dealer and see if theyve ever heard of this problem.....
Old May 29, 2007 | 11:40 PM
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dang i really don't know what to do at this point i dont really wanna take it any were else so i think im going to _____ and complain tomorrow
Old May 29, 2007 | 11:42 PM
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and i also hate there ___ lil rental cars
Old May 29, 2007 | 11:56 PM
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your pretty much screwed at longo.. try taking it somewhere else.

and we all know ride alongs dont ever work, when was the last time a problem that you were complaining about actually happen when you tried to have someone fix it?

good luck, take it to all the dealers around... but longo is the best when it comes to this.. so i dont know what you could do.
Old May 30, 2007 | 12:02 AM
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yeah, take it to another dealership if Longo can't figure it out. It's not like Longo's the only place you're allowed to go to...

And if I had read your post aloud, I'd probably die from lack of air...
Old May 30, 2007 | 12:08 AM
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Alex, call me! I work with the guy who WROTE the lemon law for CA. Legally you have to take it in 3 times, and if they still don't fix it, you may be eligible. Warranty periods don't always apply, so long as the problem was documented before the warranty expired.
Old May 30, 2007 | 12:20 AM
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well the last time i took it was about 2 weeks ago and the said the tech sat there for about a few hours and didn't find anything wrong with it what the best dealers you guys would say to go around the 626 area
Old May 30, 2007 | 12:24 AM
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Alex did you talk with the service manager?? or just a tech? Longos one of the largest and best dealers out there......I find it hard to believe that they won't resolve the issue some how for you.

Oh and if the service manager cant resolve it take it up with the general manager. It may take some foot work,but i'll bet they get it resolved.....
Old May 30, 2007 | 12:37 AM
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well cheff ill be taking the car most likely some time tomorrow i did talk to one of the service managers and said they couldn't find any thing so will see what happens
Old May 30, 2007 | 12:51 AM
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honestly.. there are no other dealers in the 626 area that are as good as longo as far as service is concerned.

you can try puente hills toyota, but they hardly can do oil changes, so try talking to the service manager at longo and let him know.. because you dont want your sunroof malfunctioning in the rain, that will lead to more problems guaranteed.
Old May 30, 2007 | 12:56 AM
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yah i know thats true after i pick up my oem fogs im going to run to the dealer and talk to him cuz this will be number 3x times i have been going
Old May 30, 2007 | 03:07 AM
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My roof is doing the same...
Old May 30, 2007 | 03:17 AM
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Isn't there also a thread about this?? I think it's the grease on the sunroof not having enough lubrication to run along the tracks or too much dust on the tracks. Maybe I am wrong about what's happening to you but this also happened to some peeps in another club and the greased the tracks along the sunroof.
Old May 30, 2007 | 03:25 AM
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kno what... it happened to me once or twice but if you look at the inside where the roof is touching (metal to metal)... its kinda gettin corroded from dust and water and grease... you might wanna take out the old grease and put a fresh grease... that should help it lubricate... and slide freely...



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