K..

Hope this thing your working on works.

Iam HAPPY with the out put of your header, BUT, When I ordered the header
it was a 1-piece header and NO CEL... (the reason I order your header @ much higher cost versus other header.....)
When I got the header (3-weeks late)
It came in 2-pieces .. you didn't even tell me about a change.. I would think if you make a change in you DESIGN, you should tell you customer. also damn CEL came on....THATS WHY, NOT A HAPPY CAMPER...your one pieces looks much sweeter to me..
anyways.. Let me know when this is done...
I will send shipping cost and a copy of the proof of purchase ...

Thanks...
Keith..

 

keep this updated please.

 

At the time we didnt have a CEL. Also at the time we took that pictures the header is 2 piece ( with S-pipe ) but shipping would be doubled if we didnt make it 3 piece.
Most of our race headers are built in this same manner.

Maybe the Scion Community is just not used to seeing stuff like this.
I mean you get a Log Style Exhaust manifold for a turbo kit and it's "Fabulous".
Come on..

 

At the time we didnt have a CEL. Also at the time we took that pictures the header is 2 piece ( with S-pipe ) but shipping would be doubled if we didnt make it 3 piece.
Most of our race headers are built in this same manner.

Maybe the Scion Community is just not used to seeing stuff like this.
I mean you get a Log Style Exhaust manifold for a turbo kit and it's "Fabulous".
Come on..

[/quote]

Look...
All I'm saying is, you should have told me when I ordered your "header" that, you where going to change the design from 1piece to a 2piece header....
I just hate getting something thats been changed w/o been told.......and for the CEL, well you said NO CEL ( @ the time I order ) I know things happen, just make it right.
and for the "not used to see stuff like this " I have seen many things in 47 years....
It all comes down to what I like ( costomer) "Fabulous" or not...

Let move on...
Keith.

 

That was not directed towards you keith.

That was for George..

 

Rofl, I was told the anti-fouler mod doesn't work for 76% of the people....and that they were working on the fix....I was even advised NOT TO DO THE ANTIFOULER MOD.

I did it anyway, and 3000 miles later....still no CEL

 

When is this going to be available I need it. I am sick of the cel coming on.

 

(quoting fixed)

I've owned quite a few headers, but I won't be buying one of yours. I'm commenting because I am not happy with the cavaliar way that some businesses that serve the Scion community are treating their customers. We're not all teenyboppers that can be intimidated into silence by a backhanded comment. Some of us actually expect value for the money we spend.

Any legitimate business who dropped the ball like this would be apologizing and bending over backwards to help their customers fix the problem without further cost, not saying "DEAL with the CEL light, it's not just you."

Example: I bought a complete VW exhaust system from a supplier in Pennsylvania. It arrived promptly and it sat on my shelf for several months until the vehicle was ready to have it installed. When I opened the boxes, one of the pipes was missing. I called up the supplier, told him about the missing part, and he said "Gee, sorry about that, we'll have it sent right out to you." It arrived two day later. No proof of purchase, no "you pay the freight", just a businessman who knows how to take care of his customer.

George

 

Glad it's not just me that's tired of all the rhetoric and unsubstantiated claims that come from a large number of aftermarket parts suppliers.

It's funny, I won't buy a MMW product if it was the last product on earth, because of their attitude on these boards. Why do so many vendors think we should all act like we're greatful that they're selling us products and making money from us.... I'm sure it should be the other way round.

Which is ironic becuase, Ray from Weapon R i would happy do business with and I think they're the same company.

Hoo hummm what a quandry.

 

Thats ridiculous.
I gaurantee no legitimate business would just go "oh ok, sure...I'll send it right out"
First of all, if the piece was missing, he would want to look into it perhaps being stolen, in which case he'd have to have some sort of proff of purchse to follow thru with his investigation.
Anybody who just ships stuff to anyone who claims to have something missing is either a fly by night business who doesnt care, or a complete f****** moron who is on his way to the poor house.
I agree 100% that a proof or purchase should be produced, however...the shipping cost? Nah...MMW should flip that.
If the shipping cost ISNT a big deal, MMW...then why cant YOU pay it?
Would you wanna lose a potential future customer over some shipping costs?

 

tracking thread

 

We experienced the same issues with our turbo car on the highway. The highway at constant high exhaust temps causes rapid re-learning of the ECU, much higher temps, and a richened fuel mix as a result, taking away power.

We're working on a quick and easy fix too, also the anti-fouler type. Let us know how your project goes and good luck.

-BTW... Don't knock LOGS lol... We use a log manifold for our kit. Sure it's not "fabulous", but it's damn reliable and more than adequate for the street setup most are using the kits for. Not hating though, just expressing some thought.

 

Think it through. They know to whom they sent the original order. I'm not just some random person calling on the phone. As far as having it be theft problem, that is a possibility, but there are times when you just have to trust the customer. If it were a $1000 part, then some verification might be prudent, but for a $10 part it would just annoy the customer. In the case of the faulty exhaust, it isn't a missing part at all, just a fix to the part already shipped. No verification should be needed, since they already know to whom they shipped the headers.

Yeah, that's why the business that I am referring to has grown from nothing to a staff of 10 people in about five years. That's why the business is well spoken of on all the VW lists and has thousands of customers all over the US. This sort of customer service is common in the VW world, why not in the Scion world? You don't have to be draconian to succeed in business.

Seems like they would. A lot of businesses seem to only exist long enough to take in some money and acquire a bad reputation. Then they go under, reopen under a new name and continue the process. The customers are left holding the bag.

Since the CEL problem is, by their own admission, a defect, they should be sending the fix to all the people who bought their product. They already know who their customers are.

Of course, we may be talking about only four or five people!

 

When you are terminating the manifold with an impeller, you eliminate the sonic effects present with a conventional exhaust. You've already created back pressure with the turbo, so the manifold becomes simple plumbing. A log manifold is fine for a turbo application.

 

Hey.. i am just saying whats fair..
Sure your a customer but your not always right.
Why is it that when we try to do something good for the scion community we always get slammed..

Im just saying that a proof of purchase is in order..
I didnt see any other header company giving out anti foulers with their headers. they have CEL lights and didnt help their customers.. Im getting slammed here for trying to help.

 

monnstermotorworks u guys have great products and are doing us a favor so dont worry about all the others on here who have no respect. You guys are taking out the time to come on here and discuss problems and solutions with us. You and zpi are the only companies i see on here helping. I dont see an alphawerks representative on here or dc sports or megan racing. So thanks again for all your help in the matter and i hope you guys will keep giving us the feedback we like. later guys

 

^^^^^^this is true!!!

 

Perhaps you are being treated harshly, but I don't think that you earned any bouquets when you slammed one of your customers who is legitimately upset that the product you sold him doesn't work as advertised.

I still believe that the right thing to do is to correct the defect without making your customers jump through hoops. The fix should be distributed through the same channels as the original parts. If you shipped the exhaust directly to the customer, then the fix should be shipped. If you sold X number of headers to a dealer, then you should ship X number of fixes for them to distribute to their customers.

 

to quote the asian dude in menace to society

"you no like? you no buy!!"


nuff said lol