i think i have a bad swi jack?

everything connected and installed as instructed.

when i program it, vol down doesn't work. all the buttons work except vol down. (during programing, i even used MODE for vol down and it worked fine)

so i thought maybe the vol down button is broken? connected the stock one in, works like a charm.

so i think the swi jack interface is broken? just got it on ebay, what should i do?

 

did u use the correct resistor?

 

yup, it came with a bunch of different ohms, i used the 150.

what im confused about is, all the other buttons work for whichever function i make it, except vol. down

anybody know? my dad is blaming the pac swi jack

all they have is an email for support, i guess i'll shoot them one. but anybody have this problem?

 

I would try programing it again

 

reprogrammed it like 10x. Vol. down just won't send a signal .

i've programed all the other buttons to anything, source, seek up, seek down, mute etc... just seems the unit doens't respond to vol. down.

 

also, i've programmed it versoin #3, the manual says kenwood=3. and i've rotated the radio switch to #3 also for kenwood

 

ok i've figured it out, incase someone else makes this mistake, it's Version #8 and the the radio switch is #3. in the manual they have it in the same paragraph and me didn't read just skimmed through out thought it was ver. 3