Floormat holes...dealer wont replace them..SoCal guys help
#1
Floormat holes...dealer wont replace them..SoCal guys help
Manhattan Beach Toyota has declined to replace my factory floormats that have worn through at 3500 miles. They claim their Toyota rep says that floormats are wear and tear items and do not fall into warranty replacement no matter how fast they wear out. I know a lot of you guys..and girls..have had you mats replaced. What Socal dealers have helped you out with this? Im looking for a new dealership as this one has let me down numerous times.
Ack..I know this probably belongs in the regional area, but I wanted to get more visiblility in general. I know I almost never look in the southwest section.
Ack..I know this probably belongs in the regional area, but I wanted to get more visiblility in general. I know I almost never look in the southwest section.
#2
Dude,
I got my floormats replaced from them. Talk to Dane (sales), and tell him you talked to me. Also talk to Peter (services). Those guys are understanding and kool!! They will always help out. I did get the extended warranty though.
Calvin
I got my floormats replaced from them. Talk to Dane (sales), and tell him you talked to me. Also talk to Peter (services). Those guys are understanding and kool!! They will always help out. I did get the extended warranty though.
Calvin
#4
Originally Posted by cla9614
Dude,
I got my floormats replaced from them. Talk to Dane (sales), and tell him you talked to me. Also talk to Peter (services). Those guys are understanding and kool!! They will always help out. I did get the extended warranty though.
Calvin
I got my floormats replaced from them. Talk to Dane (sales), and tell him you talked to me. Also talk to Peter (services). Those guys are understanding and kool!! They will always help out. I did get the extended warranty though.
Calvin
#5
They know there is a problem because they have been redesigned with a plastic pad where your heel rest. We have replace one set already for a customer. Have the Parts deptarment or Customer Service Manager check with their regional sales rep. You may have to ride them a little but they should do it and it shouldn't cost you or them anything.
#9
Rubber mats
Do any of you guys know of a good 3rd party rubber or carpet floor mat to fit in an XA? I just got mine yesterday and I decided against getting the Scion ones because I've seen so many complaints about them on here.
#10
Originally Posted by Dr_Isotope
Wish I was closer-- Toyota/Scion of Redlands replaced mine without hesitation. Find another dealer local to you. That place doesn't deserve your business.
I will only go to Toyota of Redlands for service.
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