Need to get this off my chest... RANT!!!

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Oct 26, 2004 | 04:44 AM

#81

thatoneguy

Member

Joined: Oct 2004

Posts: 22

Quote:

Originally Posted by LeeD

Quote:

Originally Posted by BSP_5c10n

Well have you ever heard the phrase "everyone has a boss"...

Almost too well. I didn't know it then, and even if I did, I didn't have much of the ***** to escalate when I was 18 years old.

Nowadays, can't get anything done at work if I don't do it on occation. Forget about outside of work!

kinda off topic, but man i just checked out your link, thats a bad ___ Z. i take back my previous statement of you needing a hobby :-) just dont cause any trouble for the guy. I'm pretty sure he wasnt the one leaving cigarette butts all over your floor. he even said himself he always treats people good, he just wanted to vent a bit.

Oct 26, 2004 | 05:17 AM

#82

mrtc

Senior Member

SL Member

Joined: Aug 2004

Posts: 260

From: PNW

Quote:

Originally Posted by George

Quote:

Originally Posted by mrtc

Service people are not robots.

If the service personnel are not given any latitude for their decisions, they might as well be robots. Their programming is called "company policy."

"I'm sorry sir, but company policy doesn't allow us to..."

Like I said, that's the difference between the nice customers and the not-so-nice customers...the not-so-nice ones get a pretty rigid company policy.