*** Hotchkis Springs + Rust = OH SNAP! ***
OMG:D:D:D
and i thought i got the worst rusting on my hotchkis :D:D:D:D
1) hotchkis weplied my mail in 48h.....
BUT the guys wasnt the smartest one...
i asked him why is the hotchkis lettering is upside down on this pics:
he told me that my springs are installed upside down :D:D:D:D:D:
i told him thats impossible and he replied : yeah sorry its the lettering.. but he doesnt know why.
and i thought i got the worst rusting on my hotchkis :D:D:D:D
1) hotchkis weplied my mail in 48h.....
BUT the guys wasnt the smartest one...
i asked him why is the hotchkis lettering is upside down on this pics:
he told me that my springs are installed upside down :D:D:D:D:D:
i told him thats impossible and he replied : yeah sorry its the lettering.. but he doesnt know why.
Senior Member
SL Member
Joined: Jun 2005
Posts: 5,114
From: Laurel, MD
Originally Posted by galyion
i had a issue with the hotchkis sway bars but they replaced them no questions asked. they even overnighted it for free. they said the tubing was defective so the sway bar rusted from the inside out. i talked to a guy named Mark Rossetti. because of the great customer service ill still support hotchkis.
i know my car is filthy but is was the middle of winter
i know my car is filthy but is was the middle of winter
except mine failed on the drivers side instead of passengers side!
Junior Member
Joined: Jul 2005
Posts: 8
From: PAINTED POST
Ack, I have had my Ground control springs on my car car for at least the last 50k and they look about like CSOCSO's. I just swaped out the tires and took a look at everything for this weekend, and they still look fine. I would not be too happy with them if i was you. That is not acceptable.
Good luck.
Good luck.
Member
SL Member
Joined: Apr 2008
Posts: 95
From: des plaines
Originally Posted by CSOCSO
email them AGAIN!!!! they answered me in 1 or 2 days.
Sorry for the late reply... I got an email back on Friday afternoon from Drew... but he didn't say anything other than asking for my phone number. And I replied back within about 20 min but never got a call that day. So I'm expecting to hear some time on Monday.
In other news... first autox event tomorrow!
In other news... first autox event tomorrow!
So here's what I just got in an email from Drew:
So I might get a new set of springs out of this... we'll see. Good thing I saved the bad ones though.
Will keep you posted.
First, I would like to get the springs back. Front the pictures, it looks like a coating issue. I can send you a call tag to get the springs back. Then, I can credit the value of the springs towards the purchase of the sway bars. Or I can send you a new set of springs. Please let me know.
Will keep you posted.
Ya, I'm kind of hoping they keep me in the loop if they investigate these springs when I send them back. When I send them I'm going to ask that Drew let me know if they find anything specific.