-JoKeR-

my claim got approved, so within a few days ill get my money back less 25 bucks for processing the claim thru ebay
if anyone has anymore information about a lawsuit against whoever was making these things please PM me some information

OldYeller

Glad you got something back---They will probably never catch the guy.

the415_Dallas

do you have more details on the claim you filed? i have fake s-tech's on my mazda.

stick_1NZ

I will move this to tC suspension & handling so everyone can input their feedback/questions. Thanks for understanding.

Neothin

I have fake s-tech's on my tC... So where should I go on ebay to make a claim? do i need to take pictures or anything like that?

-JoKeR-

i had the business that installed my springs write me a letter to the person who was assigned to my claim saying that my product was checked for authenticity on a company letterhead w/ contact information - i also printed out the pages on tein.com showing how to tell what was coutnerfiet and what wasnt and also took pictures of my prodcut comparing it to teins website.....that was optional...only a letter proving you had them inspected, proof of payment (depending on how you paid) was needed

i filled a dispute with ebay claiming my product was not as described and then i got assigned a representative who further assisted me

-JoKeR-

Hello,

I have been assigned as the Adjuster for your Purchase Protection Claim
regarding item number 8035749407. Your claim has been assigned Claim
Number 794240.

In order to complete your claim submission, additional documentation is
required. The required documentation described below must be received
before we can begin processing your claim.

1) Proof of Payment

If payment was made using a check or money order, please send a copy of
the cashed payment. You can contact your bank or the establishment the
money order was purchased through if needed to request a copy of the
front and back of the cashed check or money order.

If payment was sent via an online Payment Service such as PayPal, you
can simply print out and submit a copy of the online records for the
payment. Deposit receipts, credit card or bank statements, or other
bank documentation or records relating to the payment may also be
acceptable.

If you paid with a credit card (either directly or through an online
payment service other than PayPal), proof of denial of reimbursement
through the credit card company is also required. This will typically be
in the form of a letter from your credit card issuer.

2) Appraisal of the Received Item

(Note: An appraisal is not required if the merchandise has already been
returned to the seller or if no merchandise was ever received)

The Appraisal must be based on an independent authenticator's physical
inspection. Please take the item and a copy of the item listing to a
store or neutral third party that specializes in the product and have
them determine the value and condition of the item. Have them write
their response on store letterhead. We will also need the name and phone
number of the person who does the evaluation for verification purposes.

3) PayPal Payment Details

If your claim is approved, your claim payment will be issued through
PayPal. If you do not already have a PayPal account, you can register
an account at www.paypal.com. In order to facilitate payment through
PayPal, we need you to specify the email address the payment should be
sent to. This would be the email address you used to register the
PayPal account.

--> Full Name:

--> PayPal Account
Email Address:

--> Street Address:
--> City:
--> State:
--> Postal Code:
--> Country:


Please fill in all of the details listed above and include them when you
submit the other required claim documentation. Please fax the required
documentation to us within the next 14 days.

(866) 309-6493
Attn: Gus Claim # 794240

To assist us in quickly processing your claim, please insure that you
reference both my name and the claim number when submitting the
documentation. Please allow 7 days for a response once you have faxed
the required documentation.

Please do not forward the documentation as an email attachment. Due to
security limitations we are not able to open or receive email
attachments.

Upon receipt of the required documentation within the requested time
frame, we will begin processing of your claim. Please be aware that we
must receive this documentation within the next 14 days. If the
necessary documentation is not received by the eBay Claims
Administration by Tuesday, April 25, 2006, we will be forced to close
this claim.

As a reminder, the maximum coverage under eBay's Standard Purchase
Protection Program is $200.00 minus $25.00 (to cover processing costs).
Please be aware that additional charges such as shipping and handling,
and/or escrow fees are not covered under this program.

Thank you for your prompt attention to this matter.

Kind Regards,

Gus
Claims Adjuster
Standard Purchase Protection Program
eBay Trust & Safety
_____________________________________________

Whether you're new to eBay or an experienced buyer and seller, the eBay
Security & Resolution Center can help you protect yourself on eBay and
online. For more information, please click the "Security Center" link at
the bottom of most eBay pages.

-JoKeR-

about 2hrs after i faxed my paperwork i had a response

good luck to everyone else who is dealing w/ this

PrivateTucker

SUMMARY: My springs are good, and I believe in starting a listing of known good dealers ASIDE from the list on Tein's website of authorized dealers. Mods, do what you will, or leave it alone, don't matter to me, I just don't want to see anyone ripped off. Read on for more info.

I am editing this post because I believe it should be facts only. I was in the boat once of being unsure, but now that I have a lot of detail, and have researched a lot, I feel safe in posting this.

First off, I checked thoroughly all over my springs and box, and the springs purchased through the ebay seller "swervemotorsports" are authentic Teins. Swerve is NOT an authorized dealer BUT the company he has them shipped from is.

Swerve is located in NY, and they apparently do business with RZ Motoring of Tampa, FL.

My shipping label shows the sender as:
Shipping Dept
(813) 849-0328
MCD of Tampa
3602 West Cypress St
Tampa, FL 33607-4916

Tein.com shows that address as an authorized dealer:
RZ Motoring of Tampa 3602 W. Cypress St. Tampa FL 33607 813-873-2235 813-873-8935 www.rzmotoring.com

I am not the seller, or related to anyone at Swerve Motorsports, BUT I believe in starting an area to list good sellers to get the springs from at a reasonable price.

This advice as good an any: When buying ANYTHING in the internet, please use caution. -Joker- Was gracious enough to post above what to do incase you fall victim. Please use that as a tool, as well as posting here who you bought it from so others don't fall victim.

Mods, if you want, use this post as a sticky until Tein gets a handle on this. I feel the info in this entire thread could be useful to a lot of people.

-JoKeR-

hey buddy i hate to kill your mood but just by lookin at that box those are fake

PrivateTucker

Edit, see above

-JoKeR-

haha no they're not man, look closer - the yellow is a darker tone and the box is all busted up

but anyways im not gonna argue over something like that