Well, it sounds like we will be starting to get our head units reprogrammed in the near future. I can't speak to the US timing, but from what I hear the fix is being implimented!

Cheers!

Colin

 

Thanks for the update

 

Hurray!

Do you happen to have a service number, memo reference or something we can take to our dealer to prevent the "I don't know what you're talking about" response?

Thanks!

 

I probably won't have anything like that until the updating is completed... I'll keep you posted!

 

No problem. And glad to see you on here again. I was beginning to wonder what happened.

 

^^^
You didn't think I forgot about you I hope!

I wanted to wait 'til I had something good to tell you all!

 

I am contemplating picking up some 8" subwoofers and an external amp to rectify this situation, actually. But getting it done factory is kinda tempting.

 

Other than the bass, the sound in tC mode is very clean. I really just want to know what it sounds like when it works right!

 

I decided that xD mode with +5 bass +5 treble sounds best to me

 

Amen to that! Tired of waiting.

 

^^
Yeah I couldn't wait to get back to tC mode once I put the JL in my trunk. tC mode combined with good bass sounds fantastic!

 

I have only had this car a week but I am really inclined to agree with you. I had the car set in TC mode and the Drivers door bass would always it a lot harder in the drivers door than in the passangers door so much so that the drivers door would rattle when the volume really was not that high and the bass was turned down to a negative level. I changed it to the XD setting and it sounds much better can even turn up the bass with no rattle.

 

Any updates?

 

I believe all our units have been updated, though I cannot be sure about the US market.

The best advice I can give is to go to your dealer, and complain about it. These head units are part of an exchange program where your dealer can actually deal directly with Alpine to get a replacement (again, my knowledge is of Canada, but to the best of my knowledge the US has the same setup).

I hope this helps!!

Colin

 

I'll follow up today. Thanks for the input and staying on top of this.

 

Thanks for prodding me to stay on top of it!!

 

Colin,

Just to be clear: Are you saying that the actual head unit has to be swapped out with a new one? (Vs. being reprogrammed with a CD, for example?) Just want to be clear about this before I contact my dealer. Do you have a service release number or other reference number I can provide to my U.S. dealer?

Many thanks for your help on this!

Mark
Atlanta, GA

 

At this time, I haven't heard of any reference number... and if I had, I can't be sure that it would be the same one that the US would have setup. Since there is an exchange program setup with Alpine, yes, I believe they will replace the head unit.

I wish I had more info, but at this time all I can suggest is to make sure that the dealer communicates the part about the tC Sound Profile being wrong when they contact Alpine about the exchange.

Colin

 

Maybe one of the members who work in a Toyota Dealership here in the States could weigh in if they've seen anything.

 

Guys,

I made sure my dealer here in Atlanta has all the info regarding this. I also placed a call to Scion USA (866-707-2466) and would suggest you all do the same. The woman I spoke with was very helpful, took my name and VIN number as well as phone number, and promised she would get back to me within 48 hours. If we all do this, we should get some resolution relatively quickly. I'm not sure that Scion USA realizes this is an issue yet, even though I reported it through my dealer as well. They need to hear from as many of us as possible.

Please keep us all in the loop with your experiences.

Thanks everyone!