Has anybody has had a Directed 530T (2 windows up/down) module installed with a Viper 791VX on an xA?

I had mine installed a week ago, and it's not working like it should. The installer could not figure how to get the down window option to work, and it seems like the driver side window can easily be tripped. If I play with the button/switch for a while it will simply stop working. I usually have to wait a few seconds for it to work again.

Thanks,

E.