Quick question about dealers and Scion warranty

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Jul 28, 2005 | 07:33 AM

IBJanky

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Joined: Mar 2005

Posts: 208

From: Long Beach, CA

Quick question about dealers and Scion warranty

Let's say I buy an xB from a particular dealer

Then let's say that I have a warranty issue that needs repairs/replacement

Do I have to go back to the dealer I bought the car from, or can I just go to ANY Scion dealer and have them fix it there?

Sorry for the noob question, I never bought a brand new car before

Jul 28, 2005 | 09:44 AM

Malthorn

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Joined: Jun 2005

Posts: 38

From: Canton, MI

Any Scion dealer will do. Since the warranty is from Toyota any Toyota dealer will do. ( Yes, yes I know that most likely the Scion dealer and Toyota dealer are the same thing.)

Jul 28, 2005 | 11:30 AM

Tomas

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Joined: Jan 2005

Posts: 14,570

From: University Place, WA

...BUT, if the Toyota dealer is not also a Scion dealer they are not REQUIRED to do Scion warranty work. (They get to decide for themselves if they want to or not, and even then it requires a 'Scion Certified' tech...)

All Scion dealers are required to support Scion warranty work, no matter who you purchased the vehicle from.