im trying to order the new slim HID kit and its asking me if i need a relay wire?? i dont know!!! lol i had a set from you guys a couple years ago and now its time to get new ones. i have a 05 tc. let me know thankx

I'd get a relay harness regardless. It'll save you a big headache if you get one of these in case your wiring burns out. Could even save you $300+ in your pocket by just adding this $15 or so add on.

Is the new slim matte black ballasts made out of metal or plastic? The picture of the ballasts look like plastic. If so, I'm a little hesitating about their durability. Can you clarify?
Plasssttticcccccc

I promised a picture when I got it installed, its probably been almost a month and I am very happy with these HID's. No problems at all. Great price and they look great. I forgot to take a picture until today when I installed VRD fogs on my tC as well. If anyone is wondering, color temp is 6k.

http://i1143.photobucket.com/albums/n625/cobija7/tC/IMAG0106.jpg

just ordered my set of 8k tonight cant wait to see how they look!!

Ordered the slim matte ones and one ballast would flicket and sometime wouldny turn on. Sent in a rma for a replacement and now the replacement one doesnt even work. It almost fried my bulb. Worst hid ballast ever! Never again am I going with hidextra. Good customer service, crappy product.

Ordered the slim matte ones and one ballast would flicket and sometime wouldny turn on. Sent in a rma for a replacement and now the replacement one doesnt even work. It almost fried my bulb. Worst hid ballast ever! Never again am I going with hidextra. Good customer service, crappy product.


I order a set of the black matte for my nissan sentra, after 6 blown fuses, yes 6, I have pictures to prove it! and lots of headche, I used an older set of balast I had from a previous order and they work fine.

These black matte balast are horrible! thank god it didnt cause more damage to my car :(


HIDExtra, I need to send the black matte balasts back and please replace them with a regular set of ballast.

I guess I was just lucky then ;)

Is it possible to order a H11 HID kit that will fit the 9006 wiring harness? I want to purchase 08+ projector headlights for my 06.

Is it possible to order a H11 HID kit that will fit the 9006 wiring harness? I want to purchase 08+ projector headlights for my 06.

It is possible. Back in the day when customer service was better, I would just talk to Michelle and she would just give me a 9006 balast (to hook up to your stock wiring harness) and a H11 bulb. easy. with this new customer service I dont know if they will even understand what you need.


Paypal claim file since they dont want to answer my emails....sadness over 10 HID Sets ordered, and yet they treat you like your garbage...I miss michelle and karen :( and miss the discounts for being a value customer...guess i'm just dog sht

^ that sucks... I won't be ordering from HIDXtra then, so I thank you for the heads up.

I hope everything works out for you, man.

yeah, maybe it just me, maybe it's cuz of who I am lol other people have had great service, but for some reason, I just seem to get bad service...dont know maybe I'm just impatient or something...the issue is that they keep changing personel so like I said, Karen and Michelle were great, then there was a new group that came in, and thats when I order a set for a crystler 300 and needed capasitor and they charged me for them, because they could not even confirm that they were included in the box, turns out they were in the box, so I bought extra capasitors for nothing...then I order 4 sets (thats when they had the sale for 2 for 70) and that was a slight headache also...look at iceman he got a replacement quick, no issues with that, he even said the company's customer service is great...but again some people get great service...

Order Number: 15340Order Status: ShippedOrder Date: Friday 25 March, 2011
Shipped To: Francisco PereiraProducts: 1
Order Cost: $61.49[/URL]https://www.hidextra.com/templates/Original/images/pixel_trans.gifOrder Number: 13684Order Status: Shipped

Order Date: Friday 31 December, 2010
Shipped To: Francisco PereiraProducts: 1
Order Cost: $70.00 (https://www.hidextra.com/account_history_info.php?order_id=15340)https://www.hidextra.com/templates/Original/images/pixel_trans.gifOrder Number: 13683Order Status: Shipped

Order Date: Friday 31 December, 2010
Shipped To: Francisco PereiraProducts: 1
Order Cost: $70.00https://www.hidextra.com/templates/Original/images/pixel_trans.gifOrder Number: 10849Order Status: Shipped

Order Date: Friday 10 September, 2010
Shipped To: Francisco PereiraProducts: 1
Order Cost: $54.99 (https://www.hidextra.com/account_history_info.php?order_id=13683)https://www.hidextra.com/templates/Original/images/pixel_trans.gifOrder Number: 6643Order Status: Shipped

Order Date: Friday 14 May, 2010
Shipped To: Francisco PereiraProducts: 1
Order Cost: $55.00https://www.hidextra.com/templates/Original/images/pixel_trans.gifOrder Number: 5363Order Status: Shipped

Order Date: Wednesday 10 March, 2010
Shipped To: Francisco PereiraProducts: 1
Order Cost: $58.00 (https://www.hidextra.com/account_history_info.php?order_id=6643)https://www.hidextra.com/templates/Original/images/pixel_trans.gifOrder Number: 5220Order Status: Shipped

Order Date: Wednesday 03 March, 2010
Shipped To: Francisco PereiraProducts: 1
Order Cost: $58.00[URL="https://www.hidextra.com/account_history_info.php?order_id=5220"]


missing some of my past orders but just to show you how much I delt with the company also notice that I paid 55.00 not 60, and the 58.00s included wire harnesses...

HIDExtra.com
------------------------------------------------------
Order Number: 853
Detailed Invoice:
Date Ordered: Wednesday 05 August, 2009

The comments for your order are

Thank you for your purchase on the HID system.
The estimated shipping date for your HID kit/bulb(s) will be 08/06/09

Last post about this company and issues but I love how they are so quick to reply to the PAYPAL Claim but they dont have the bolas to reply to my emails...

Yet my claim says "replace my black matte balast with an older set of balast , the big silver ones, I do not want to ship everything back because I am currently using the bulbs, I just need a set of balast that works" the reply is "send it back for a full refund"

what is so hard about saying "send the black balast and we will send you a regular set of balast"

damn! frustrating

Cisco_TeamShogun, we are sending you a new set of regular ballast free of charge, no need to send us the slim matte black back. Our staff will send you an email about this, please reply on that email so we can authorize the shipment to go out. Sorry about the bad experience you have with this new product and customer service. Thank you.

I order the kit H11 6k and installled and it's come out pretty nice.

Still haven't herd from HID extra. I need a new ballast.

But heres my info. I ordered an 9006 8000k hid kit on Wednesday 27 January, 2010, order #4264, and the blast has gone out, and in need for a replacement. I know it's a ballast issue due to the fact the the other ballast is still good and both bulbs work on that ballast. thanks.

SeanJohn, sent you an email on how to process the warranty. I am hoping to get the ballast out to you today, please reply on that email to get started. Thanks.

Nothing yet but thank you for the email :)

where has Michelle and Karen gone? I haven't heard from HIDextra for awhile now. I've emailed them twice about my replacement, never got an email back. i thought i was the only one, but it seems like a lot of people are having problems....

Hi, Is this SLIM MATTE BLACK Ballast Automobile HID Kit 6000k
will fit 09 tc..?
And is it more reliable than the standard one? Coz this will be my 3rd kit from you guys.

Hello,

Thank you for your message. Yes, the slim ballast will be consider as more durable than regular ballast. Please feel free to like us at our Facebook page to get additional 15% off :D

Hi, Is this SLIM MATTE BLACK Ballast Automobile HID Kit 6000k
will fit 09 tc..?
And is it more reliable than the standard one? Coz this will be my 3rd kit from you guys.

Hello:

quick questions regarding your items.

1. Order #17216 - Placed on August 8, 2011 - 9004 Hi/Lo-5000K Automobile Xenon HID Conversion Kit for a 1990 Toyota Corolla Station Wagon SE -
Both low beams work fine, when you flash the high beams, or just turn on the high beams, and return back to low beam, the low beams completely turn off. The car needs to be re-started for it to work properly.

What could be the issue?

2. Order #6643 - Placed on May 14, 2010 - lights burnt out within a year.

3. Order #10849 - Placed on September 10, 2010 - lights burnt out within a year

4. Order #13684 - Placed on December 31, 2010 - 008 Toyota Yaris (sedan) high/low beam headlamp 9003/HB2 5000K lights flicker, then turn off, recently started doing this. once they turn off, it takes a while from them to turn back on. High beams work fine.

also - 2nd part of order was a set of 3000K 9006 bulbs for my fog lights (please note I have the VRD fogs and OEM scion TC fogs, both running, functioning and working at the same time) The passenger side bulb is burnt out.

5. Order #15340 - Placed on March 25, 2011 - 9007 5K kit Slim matte black kept blowing fuses had to buy a regular set (exchange was done through warranty) no further action needed on this.

6. Order #15719 - Placed on April 20, 2011 - bought 2 pairs of 9006 bulbs since the other ones kept burning out (see orders above)

7. Order #17239 - fog light bulbs for a 2009 Honda accord coupe, driver side bulb is bluish than the passenger, using relay harness.

These are my questions:
I have spent over 600.00 in HID kits from your company. What can you do to help with the issues above. When responding please respond with the number of the issue you are referring to.

I would not mind re-buying another 4 sets to replace all the bad ones I received, specially when the warranty requires you to remove the bulb/ballast then cut at certain locations, and with my car, all the ballast are hidden, so do process a claim through the warranty I would have to remove my bumper, but wires, send pics, re-install the bumper, wait 10 days, receive items, remove bumper, install items, re-install items, wait 6 months for them to burn out again and repeat the process. What can you do for me, or how can you help me with the above issues.

SORRY for the long post, but I have bought over 12 HID sets from you guys, and mostly to replace other sets that have burnt out, specially because your warranty procedures puts the consumer at a disadvantage.

Thank you

Hello,

Thank you for all the information and we are truly sorry for all the inconvenience. Please check inbox, we sent you a private message.

Thank you.

HIDextra :D

Hello:

quick questions regarding your items.

1. Order #17216 - Placed on August 8, 2011 - 9004 Hi/Lo-5000K Automobile Xenon HID Conversion Kit for a 1990 Toyota Corolla Station Wagon SE -
Both low beams work fine, when you flash the high beams, or just turn on the high beams, and return back to low beam, the low beams completely turn off. The car needs to be re-started for it to work properly.

What could be the issue?

2. Order #6643 - Placed on May 14, 2010 - lights burnt out within a year.

3. Order #10849 - Placed on September 10, 2010 - lights burnt out within a year

4. Order #13684 - Placed on December 31, 2010 - 008 Toyota Yaris (sedan) high/low beam headlamp 9003/HB2 5000K lights flicker, then turn off, recently started doing this. once they turn off, it takes a while from them to turn back on. High beams work fine.

also - 2nd part of order was a set of 3000K 9006 bulbs for my fog lights (please note I have the VRD fogs and OEM scion TC fogs, both running, functioning and working at the same time) The passenger side bulb is burnt out.

5. Order #15340 - Placed on March 25, 2011 - 9007 5K kit Slim matte black kept blowing fuses had to buy a regular set (exchange was done through warranty) no further action needed on this.

6. Order #15719 - Placed on April 20, 2011 - bought 2 pairs of 9006 bulbs since the other ones kept burning out (see orders above)

7. Order #17239 - fog light bulbs for a 2009 Honda accord coupe, driver side bulb is bluish than the passenger, using relay harness.

These are my questions:
I have spent over 600.00 in HID kits from your company. What can you do to help with the issues above. When responding please respond with the number of the issue you are referring to.

I would not mind re-buying another 4 sets to replace all the bad ones I received, specially when the warranty requires you to remove the bulb/ballast then cut at certain locations, and with my car, all the ballast are hidden, so do process a claim through the warranty I would have to remove my bumper, but wires, send pics, re-install the bumper, wait 10 days, receive items, remove bumper, install items, re-install items, wait 6 months for them to burn out again and repeat the process. What can you do for me, or how can you help me with the above issues.

SORRY for the long post, but I have bought over 12 HID sets from you guys, and mostly to replace other sets that have burnt out, specially because your warranty procedures puts the consumer at a disadvantage.

Thank you

Thank you for the private message. Will address issues per the instructions provided. Thank you for the quick response.

I just sent a PM for warranty information as well.

I have not done the warranty stuff yet but here are some pics (take with my blackberry cam)

http://s186.photobucket.com/albums/x241/Cisco_TeamShogun/My%20Car/Night%20Shot%20HIDs/

5K low beam and 5K "VRD" Fogs with 3K OEM fogs (over kill I know)
http://i186.photobucket.com/albums/x241/Cisco_TeamShogun/My%20Car/Night%20Shot%20HIDs/IMG-20111031-00042.jpg
http://i186.photobucket.com/albums/x241/Cisco_TeamShogun/My%20Car/Night%20Shot%20HIDs/IMG-20111031-00043.jpg
http://i186.photobucket.com/albums/x241/Cisco_TeamShogun/My%20Car/Night%20Shot%20HIDs/IMG-20111031-00045.jpg
http://i186.photobucket.com/albums/x241/Cisco_TeamShogun/My%20Car/Night%20Shot%20HIDs/IMG-20111031-00041.jpg
http://i186.photobucket.com/albums/x241/Cisco_TeamShogun/My%20Car/Night%20Shot%20HIDs/IMG-20111031-00049.jpg
http://i186.photobucket.com/albums/x241/Cisco_TeamShogun/My%20Car/Night%20Shot%20HIDs/IMG-20111031-00044.jpg

Just low beam and VRD fogs
http://i186.photobucket.com/albums/x241/Cisco_TeamShogun/My%20Car/Night%20Shot%20HIDs/IMG-20111031-00039.jpg
http://i186.photobucket.com/albums/x241/Cisco_TeamShogun/My%20Car/Night%20Shot%20HIDs/IMG-20111031-00035.jpg
http://i186.photobucket.com/albums/x241/Cisco_TeamShogun/My%20Car/Night%20Shot%20HIDs/IMG-20111031-00037.jpg
http://i186.photobucket.com/albums/x241/Cisco_TeamShogun/My%20Car/Night%20Shot%20HIDs/IMG-20111031-00033.jpg

Hello,

For warranty issues please email help@hidsupport.com it automatically directs to our RMA department.

Thank you.

I need some but idk all the info

Order # 18976

im very diasppointed wit my order. ordered 2 sets for black friday sale a pair in 9006 (5000k) and a pair of h7's (6000k) for a lexus es.

i installed the 9006 pair on my car and they are definatly NOT 5000k im very disappoited i hate blue hid's it looks like i got a pair of 6k's or 8k's and im not even sure what color i got for the H7's since neither HID box were labeled with the color kelvin.

http://i794.photobucket.com/albums/yy227/FlintMica2005/1323133301.jpg
http://i794.photobucket.com/albums/yy227/FlintMica2005/1323133365.jpg

what can i do. these look NOTHING like cisco's up top

and now i think the H7 set might be the 5000k's when i clearly stated those would be 6k's.

im alil ____ed

Cisco, liking the look for some reason, lol. I wonder if you did the OEM fogs as your high beams, would that work?

still looking for some help

Hey Hidxtra, I just bought a 35w kit from you guys, but its just as bright as my stock lights, its not as bright as what other members posted. Is there anyway I can exchange it to the 55w? and just pay the price difference?

^ if you bought anything above 6k's theres absolutely zero point i having an HID kit. the higher the kelvin the lower visibility output they produce.

35 watt and 55 watt wont make a difference at all

going on 3 days now answer

Order # 18976

im very diasppointed wit my order. ordered 2 sets for black friday sale a pair in 9006 (5000k) and a pair of h7's (6000k) for a lexus es.

i installed the 9006 pair on my car and they are definatly NOT 5000k im very disappoited i hate blue hid's it looks like i got a pair of 6k's or 8k's and im not even sure what color i got for the H7's since neither HID box were labeled with the color kelvin.

http://i794.photobucket.com/albums/yy227/FlintMica2005/1323133301.jpg
http://i794.photobucket.com/albums/yy227/FlintMica2005/1323133365.jpg

what can i do. these look NOTHING like cisco's up top

going on 3 days now answer

I hate how mine are so blue too for 35w 5000k!

http://i972.photobucket.com/albums/ae203/hmongempire25/HIDextra%2035w%205000k%20lights%20on%202011%20Scion%20tC/DSC_0913.jpg

http://i972.photobucket.com/albums/ae203/hmongempire25/HIDextra%2035w%205000k%20lights%20on%202011%20Scion%20tC/DSC_0941.jpg

Those have to be either 10,000k's or 8,000K bulbs unless your camera darkens the picture.

cements, there not 5000k. they had a mix up or sumthing bc mine were suppose to be like cisco's as are urs

Just received my 6ks not to long ago...very simple kit to install and love the look!

Hello, I'm having trouble with a bixenon kit in an xA.

When I switch to high beam the lights go off.

I purchased a bixenon kit on Black Friday.

http://i115.photobucket.com/albums/n303/PpRZman/Picture.jpg

I purchased your kit a lil over a year ago and I have had both a bulb go out and now a ballast just failed. I'd like to replace the entire kit, can you give me a good deal?

i need a pair of 9003 bulbs 6000k can u send me a price in a pm? thanks

I hate how mine are so blue too for 35w 5000k!

http://i972.photobucket.com/albums/ae203/hmongempire25/HIDextra%2035w%205000k%20lights%20on%202011%20Scion%20tC/DSC_0913.jpg

http://i972.photobucket.com/albums/ae203/hmongempire25/HIDextra%2035w%205000k%20lights%20on%202011%20Scion%20tC/DSC_0941.jpg

UPDATE!!! HIDeXtra has sent me replacement bulbs. The driver side has been replaced with the "5000k" bulbs. You can definitely tell by the box of light above the main beam that the driver side is whiter and the passenger side is bluer! Thanks for the great customer service despite the mix up!

http://i972.photobucket.com/albums/ae203/hmongempire25/981fd77a.jpg

what coupon code still works? scionsp-w?

Tell your family and friends that HIDextra's Easter Sale is EXTENDED!!! Enjoy your 30% OFF in all of our kits. EXTENDED Promo starts TODAY (April 9) and ends on Wednesday (April 11) Coupon Code: spring30http://www.hidextra.com/html_image/springsale_extended.jpg

Don't know if you guys can help. But I have the first gen tc with tsx retrofit. My ballast blew so I'm in need of a new one. A 9006 input to d2s bulb.

Hello,

Have you purchased with us before? If yes, please PM the ff information so we can pull up your account:
Name on the order:
Shipping address:
Contact information:
Date of purchase:
Order Number:

If not, we STRONGLY recommend that you buy the entire kit from us as we tune the ballast and bulb to be matched with each other. We cannot guarantee proper functionality with other ballasts/bulbs in the market.

You can visit www.hidextra.com for more information of our products. And we are giving 15% OFF, coupon code is twithid

Thank you.

HIDextra:biggrin:

Don't know if you guys can help. But I have the first gen tc with tsx retrofit. My ballast blew so I'm in need of a new one. A 9006 input to d2s bulb.

Does free shipping count for FPO AP addresses and Guam?

Hello,

Please know it's FREE shipping :)

Thank you

Does free shipping count for FPO AP addresses and Guam?