He said he'd send me a new ballast if i mailed the defective one. A couple weeks later, i send an email asking if he sent out the new ballast yet since the tracking code on the defective ballast said he had received it.
No reply, I sent 2 more emails in the course of 2 weeks and still no reply...


Guess I'm going to take my business elsewhere!!!

 

thats odd, he is usually very good in the customer service department.

 

i found a cheapo site that has a whole hid kit for 40 bucks...i'll just get that and keep my 2 bulbs and 1 remaining ballast for spares.

 

or you can go this way. i got em in my car, its pretty legit

https://www.scionlife.com/forums/vie...3237&start=520

 

He's around, PM him again.

He has been keeping touch with me very well with my issue's I have been having and replacing parts I have needed. Just be persistent!

 

hmmm. yea hes on his official sponsored forum all the time. hit him on that forum.

https://www.scionlife.com/forums/vie...060&highlight=

 

try calling him, his number is on his site, just make sure u call him during business hours, i had the same issue and i called him and he took care of it that day

 

i called twice yesterday during business hours, left a voicemail. NO REPLY.

 

i have had problems reaching him but ive gotten through too him with the number on the site

 

meh oh well. i give up. i took the ballasts out of my dodge stealth since im getting rid of the car soon.

 

ahhhhhhhhh!! this is the first time i've seen this thread...

pm me your address, i'll get a ballast shipped out on Monday along with a free set of bulbs for whatever car you're getting next.

sorry bud for dropping the ball on ya.

c.